Datasets:
asapp
/
slue-phase-2

Dataset card Data Studio Files
xet
Community
20
issue_id
stringclasses
867 values
audio
audioduration (s)
0.24
18.7
speaker_id
stringclasses
58 values
text
stringlengths
1
282
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int32
1
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role
stringclasses
2 values
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int32
0
132k
duration_ms
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18.7k
intent
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8 values
dialog_acts
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1
6
0224c92b64d144d4
29
alright
7
2
agent
18,049
600
reset password
[ "acknowledge" ]
0224c92b64d144d4
29
and what is your phone number
9
2
agent
20,019
1,950
reset password
[ "question_check" ]
0224c92b64d144d4
48
my phone number is two four five
11
1
caller
23,420
3,060
reset password
[ "answer_general" ]
0224c92b64d144d4
48
four nine six
12
1
caller
27,220
1,350
reset password
[ "answer_general" ]
0224c92b64d144d4
48
nine eight six three
13
1
caller
29,120
2,040
reset password
[ "answer_general" ]
0224c92b64d144d4
29
okay that password reset link has been sent to your phone
14
2
agent
40,419
4,140
reset password
[ "acknowledge", "statement_general" ]
0224c92b64d144d4
29
is there anything else i can help you with
15
2
agent
45,459
2,370
reset password
[ "question_general" ]
0224c92b64d144d4
48
no that's all that i need for today thank you very much for your help
17
1
caller
48,990
3,510
reset password
[ "answer_dis", "thanks" ]
0224c92b64d144d4
29
alright thank you for calling have a great day
18
2
agent
54,279
2,160
reset password
[ "thanks", "acknowledge", "statement_close" ]
0224c92b64d144d4
48
you too bye bye
20
1
caller
57,370
1,320
reset password
[ "statement_close" ]
02b03e407894474b
54
hello this is harper valley national bank my name is michael how can i help you today
2
2
agent
3,218
4,230
replace card
[ "question_general", "statement_open" ]
02b03e407894474b
43
hi my name is robert davis
4
1
caller
9,250
2,820
replace card
[ "statement_open" ]
02b03e407894474b
43
i lost my credit card can you send me a new one
5
1
caller
13,750
2,700
replace card
[ "statement_problem" ]
02b03e407894474b
54
sure
6
2
agent
19,618
480
replace card
[ "answer_agree" ]
02b03e407894474b
54
which card would you like to replace
7
2
agent
20,588
1,530
replace card
[ "question_check" ]
02b03e407894474b
43
my credit card
8
1
caller
24,020
1,260
replace card
[ "answer_general" ]
02b03e407894474b
54
okay
10
2
agent
27,658
630
replace card
[ "acknowledge" ]
02b03e407894474b
54
i have ordered your replacement card
13
2
agent
30,618
1,740
replace card
[ "statement_general" ]
02b03e407894474b
54
is there anything else i can help you with
14
2
agent
33,018
1,560
replace card
[ "question_general" ]
02b03e407894474b
43
no that's it thank you
15
1
caller
35,820
1,590
replace card
[ "answer_dis", "thanks", "statement_close" ]
02b03e407894474b
54
alright thank you for calling have a great day
16
2
agent
39,518
2,130
replace card
[ "thanks", "acknowledge", "statement_close" ]
02b03e407894474b
43
you too
17
1
caller
42,820
510
replace card
[ "statement_close" ]
02e41649e7c441fd
9
hello this is harper valley national bank my name is robert how can i help you today
2
2
agent
2,597
4,860
order checks
[ "question_general", "statement_open" ]
02e41649e7c441fd
22
hi my name is jennifer williams
3
1
caller
11,620
2,250
order checks
[ "statement_open" ]
02e41649e7c441fd
22
and um
4
1
caller
15,120
900
order checks
[ "disfluency" ]
02e41649e7c441fd
22
i need a new checkbook
5
1
caller
16,790
1,410
order checks
[ "statement_problem" ]
02e41649e7c441fd
9
sure i'd be happy to help you with that and what is your address
6
2
agent
19,507
2,970
order checks
[ "question_check", "acknowledge" ]
02e41649e7c441fd
22
my address is zero zero one
7
1
caller
25,980
4,080
order checks
[ "answer_general" ]
02e41649e7c441fd
22
main that's m a i n
9
1
caller
32,590
2,460
order checks
[ "statement_general" ]
02e41649e7c441fd
9
okay
10
2
agent
33,777
870
order checks
[ "acknowledge" ]
02e41649e7c441fd
22
street
11
1
caller
36,290
750
order checks
[ "statement_general" ]
02e41649e7c441fd
22
and that's in forest ranch
12
1
caller
39,420
2,370
order checks
[ "statement_general" ]
02e41649e7c441fd
22
california
13
1
caller
43,290
990
order checks
[ "statement_general" ]
02e41649e7c441fd
22
and the zip code is seven zero zero
14
1
caller
46,220
3,780
order checks
[ "statement_general" ]
02e41649e7c441fd
22
two three
15
1
caller
50,790
1,410
order checks
[ "statement_general" ]
02e41649e7c441fd
9
i got everything up until california can you repeat that zip code again please
17
2
agent
53,807
3,720
order checks
[ "question_repeat", "statement_general" ]
02e41649e7c441fd
22
sure i'm sorry it's seven
18
1
caller
60,320
1,620
order checks
[ "apology", "acknowledge", "statement_general" ]
02e41649e7c441fd
22
zero
19
1
caller
62,650
810
order checks
[ "statement_general" ]
02e41649e7c441fd
22
zero
20
1
caller
64,020
720
order checks
[ "statement_general" ]
02e41649e7c441fd
22
two
21
1
caller
65,420
510
order checks
[ "statement_general" ]
02e41649e7c441fd
22
three
22
1
caller
66,790
390
order checks
[ "statement_general" ]
02e41649e7c441fd
9
alright a new checkbook has been sent to your home address
23
2
agent
67,907
2,910
order checks
[ "acknowledge", "statement_general" ]
02e41649e7c441fd
9
is there anything else i can help you with
24
2
agent
71,507
1,500
order checks
[ "question_general" ]
02e41649e7c441fd
22
no that'll be all thank you very much
25
1
caller
76,220
2,160
order checks
[ "answer_dis", "thanks" ]
02e41649e7c441fd
9
thank you for calling have a great day
26
2
agent
77,267
1,440
order checks
[ "thanks", "statement_close" ]
02e41649e7c441fd
22
you too bye
27
1
caller
81,790
1,050
order checks
[ "statement_close" ]
02fd023b18d246d0
24
hello this is harper valley national bank my name is mary how can i help you today
1
2
agent
3,820
4,890
order checks
[ "question_general", "statement_open" ]
02fd023b18d246d0
21
hello i need a new checkbook
2
1
caller
10,319
1,680
order checks
[ "statement_open", "statement_problem" ]
02fd023b18d246d0
24
what is your address
3
2
agent
15,280
1,170
order checks
[ "question_check" ]
02fd023b18d246d0
21
nine ten first street
4
1
caller
18,689
1,440
order checks
[ "answer_general" ]
02fd023b18d246d0
21
forrest ranch california
5
1
caller
21,089
1,530
order checks
[ "answer_general" ]
02fd023b18d246d0
21
seven eight three eleven
6
1
caller
23,959
1,800
order checks
[ "answer_general" ]
02fd023b18d246d0
21
uh nine ten first street forest ranch california seven eight three eleven
8
1
caller
28,219
5,310
order checks
[ "answer_general", "disfluency" ]
02fd023b18d246d0
24
okay thank you
9
2
agent
35,370
960
order checks
[ "thanks", "acknowledge" ]
02fd023b18d246d0
21
thank you so much
10
1
caller
37,519
750
order checks
[ "thanks" ]
02fd023b18d246d0
24
a new check book has been sent to your home address is there anything else i can help you with
11
2
agent
39,080
4,020
order checks
[ "question_general", "statement_general" ]
02fd023b18d246d0
21
that's all have a great day
12
1
caller
44,329
1,020
order checks
[ "statement_close" ]
02fd023b18d246d0
24
thank you you too have a good day bye
13
2
agent
46,320
2,250
order checks
[ "thanks", "statement_close" ]
0317f95f3d7441c5
22
hello this is harper valley national bank my name is linda
1
2
agent
1,669
3,030
check balance
[ "statement_open" ]
0317f95f3d7441c5
22
how can i help you today
2
2
agent
5,269
960
check balance
[ "question_general" ]
0317f95f3d7441c5
3
hi my name is james smith
3
1
caller
9,319
1,650
check balance
[ "statement_open" ]
0317f95f3d7441c5
3
i wou i need to check my account balance
4
1
caller
12,420
2,910
check balance
[ "statement_problem", "disfluency" ]
0317f95f3d7441c5
22
which account would you like to check
5
2
agent
17,739
1,380
check balance
[ "question_check" ]
0317f95f3d7441c5
3
my savings account
7
1
caller
22,320
960
check balance
[ "answer_general" ]
0317f95f3d7441c5
22
your savings account balance is one hundred and twenty eight dollars
8
2
agent
36,039
3,990
check balance
[ "answer_general" ]
0317f95f3d7441c5
3
alright thank you
9
1
caller
43,620
870
check balance
[ "thanks", "acknowledge" ]
0317f95f3d7441c5
22
you're welcome
11
2
agent
44,739
600
check balance
[ "acknowledge" ]
0317f95f3d7441c5
22
is there anything else i can help you with
12
2
agent
45,869
1,500
check balance
[ "question_general" ]
0317f95f3d7441c5
3
no that'll be all
13
1
caller
50,720
870
check balance
[ "answer_dis", "statement_close" ]
0317f95f3d7441c5
22
thank you for calling have a great day
14
2
agent
50,659
1,560
check balance
[ "thanks", "statement_close" ]
0317f95f3d7441c5
3
you too
15
1
caller
56,120
450
check balance
[ "thanks" ]
035edd1d09c1433e
28
hello this is harper valley national bank my name is david how can i help you today
1
2
agent
1,720
4,290
check balance
[ "question_general", "statement_open" ]
035edd1d09c1433e
38
oh i just need to check my account balance please
2
1
caller
10,980
2,730
check balance
[ "statement_problem" ]
035edd1d09c1433e
28
like which account would you like to check
4
2
agent
16,810
2,160
check balance
[ "question_check" ]
035edd1d09c1433e
38
my checking account oh i'm sorry no my savings account my savings
7
1
caller
23,290
3,720
check balance
[ "answer_general", "disfluency" ]
035edd1d09c1433e
28
your savings account balance is seventy one dollars
8
2
agent
31,420
3,450
check balance
[ "answer_general" ]
035edd1d09c1433e
38
seventy one okay perfect that's that's great okay thank you so much
9
1
caller
39,570
5,100
check balance
[ "thanks", "acknowledge" ]
035edd1d09c1433e
28
is there anything else i can help you with
12
2
agent
43,620
1,290
check balance
[ "question_general" ]
035edd1d09c1433e
38
uhm no i don't think so i think that's it you've been very helpful
14
1
caller
49,290
3,270
check balance
[ "answer_dis", "thanks", "statement_close" ]
035edd1d09c1433e
28
thank you for calling have a great day
16
2
agent
51,580
1,590
check balance
[ "thanks", "statement_close" ]
035edd1d09c1433e
38
you too bye bye
18
1
caller
57,420
1,020
check balance
[ "statement_close" ]
0377245f73a54480
8
hello this is harper valley national bank my name is mary how can i help you today
1
2
agent
2,120
4,170
transfer money
[ "question_general", "statement_open" ]
0377245f73a54480
28
hi my name is elizabeth garcia i would like to transfer money between my accounts
2
1
caller
9,490
5,040
transfer money
[ "statement_open", "statement_problem" ]
0377245f73a54480
8
what is the transfer amount
3
2
agent
15,320
2,040
transfer money
[ "question_check" ]
0377245f73a54480
28
eighty six dollars
4
1
caller
20,500
1,500
transfer money
[ "answer_general" ]
0377245f73a54480
8
what is the source account
5
2
agent
22,490
930
transfer money
[ "question_check" ]
0377245f73a54480
28
um from my checking account
6
1
caller
26,710
1,500
transfer money
[ "answer_general", "disfluency" ]
0377245f73a54480
8
what is the destination account
7
2
agent
28,490
1,380
transfer money
[ "question_check" ]
0377245f73a54480
28
to my savings account
8
1
caller
32,920
1,380
transfer money
[ "answer_general", "other" ]
0377245f73a54480
8
eighty six dollars has been transferred from your checking account to your savings account
9
2
agent
37,410
3,690
transfer money
[ "statement_general" ]
0377245f73a54480
8
is there anything else i can help you with
10
2
agent
41,620
1,380
transfer money
[ "question_general" ]
0377245f73a54480
28
no that'll be it thank you
11
1
caller
46,120
1,440
transfer money
[ "answer_dis", "thanks" ]
0377245f73a54480
8
thank you for calling have a great day
12
2
agent
46,720
1,650
transfer money
[ "thanks", "statement_close" ]
0395f6997a8e4836
39
hello this is harper valley national bank my name is michael how can i help you today
1
2
agent
2,449
4,110
transfer money
[ "question_general", "statement_open" ]
0395f6997a8e4836
28
hi
2
1
caller
7,520
600
transfer money
[ "statement_open" ]
0395f6997a8e4836
28
my name is david johnson i would like to transfer money between my accounts
3
1
caller
8,590
6,000
transfer money
[ "answer_general", "statement_open", "statement_problem" ]
0395f6997a8e4836
39
okay one second
4
2
agent
18,599
1,320
transfer money
[ "acknowledge", "statement_instruct", "disfluency" ]
0395f6997a8e4836
39
one second let me pull this up
7
2
agent
26,819
1,440
transfer money
[ "acknowledge", "statement_general", "self" ]
0395f6997a8e4836
39
okay now what is the transfer amount
8
2
agent
29,599
2,100
transfer money
[ "question_check", "acknowledge" ]
0395f6997a8e4836
28
the amount is one hundred twenty two dollars
9
1
caller
32,820
3,390
transfer money
[ "answer_general" ]