Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access
Table 3: Comparisons of the knowledge-seeking turn detection performances between two baselines
['Method', 'Acc', 'P', 'R', 'F']
On the other hand, the neural classifier achieved almost perfect performance in all the metrics. Nevertheless, this utterance classifier may work well when restricted only to this data set or similar, due to lack of knowledge or API details incorporated into the model. There is much room for improvement in making the model more generalizable to unseen domains or knowledge sources.