Conversational Help for Task Completion and Feature Discovery in Personal AssistantsThis work was presented at 2nd Workshop on Humanizing AI (HAI) at IJCAI’19 in Macao, China.
Table 3: Classification performance of various models on the Test set. C-BiLSTM is found to outperform other models in detecting Help queries.
['[BOLD] Model', '[BOLD] Precision', '[BOLD] Recall', '[BOLD] F1 Score']
As it can be seen, all the deep learning based classifiers are able to outperform the traditional ngram-based classification algorithms. Also, while the LSTM and BiLSTM based classifiers produced comparable results, C-BiLSTM model yielded the best performance in detecting help queries.