Affective Behaviour Analysis of On-line User Interactions:Are On-line Support Groups more Therapeutic than Twitter?
Table 6: The distribution (in percentages) of sentiment labels of the final text of the original poster (OP) with respect to the comment’s sentiment label.
['[BOLD] Comments', '[BOLD] Final Sentiment of OP Negative', '[BOLD] Final Sentiment of OP Neutral', '[BOLD] Final Sentiment of OP Positive']
The results indicate that OSG participants are more supportive, as the majority of conversations end in a positive final sentiment regardless of the sentiment of comments. We can also observe that negative comments in OSG lead to positive sentiment, which supports the idea of sharing the negative experiences, thus presence of therapeutic factors. For Twitter, on the other hand, only positive comments lead to the positive final sentiments, whereas other comments lead predominantly to neutral final sentiments.