Automated Quality Management System for Loading
Nowadays one of the priority directions of the development of rail transport is to increase its competitiveness in comparison with other types of transport by improving the quality of logistics and transport services in freight and passenger transportation. In the modern age of technology, the latter is impossible without using information systems. It is required to ensure the requests of customers (consignors and consignees) to modern standards of quality and safety to improve the competitive qualities of freight transport. By the way, it is necessary to free the customer as much as possible from the design and approval of a number of documents for transportation, shifting these responsibilities to the company carrying out the transportation. A promising direction of the research is the creation of a single database of goods transported across the network with calculations and schemes for their placement on the rolling stock, which will minimize the time and financial costs of customers to document the cargo for transportation, thereby increasing the attractiveness of rail transport in comparison with competitive types. The article justifies the need to create a quality management system for loading goods on an open rolling stock, lists its components, scope of application, and calculates the economic effect of its implementation. The calculations performed by the authors allow us to conclude that the use of the projected system will lead to a reduction in the time of finding wagons at loading stations due to the automation of previously labor-intensive processes, the introduction of paperless technologies, and as a result - reducing the cost of transportation and improving the competitiveness of rail transport in general.