TYPOLOGY OF COMMUNICATION STRATEGIES AND TACTICS IN A CONFLICT SITUATION
The given study deals with the issue of typology of communication strategies and tactics in a conflict situation. Classifications of scientists regarding the situation of conflicts have been presented. It has been concluded that communicative norms and rules are harmonizing factors that create favorable conditions for successful communication, on the one hand, and potential conflict generators, since deviation or vice versa, excessive adherence to norms can reduce, complicate or even make communication impossible on the other hand.