COMPARATIVE CHARACTERISTICS OF EXISTING APPROACHES AND METHODS FOR ANALYSIS OF BUSINESS PROCESSES
Approaches and methods of both qualitative and quantitative analysis of business processes are analyzed, their advantages and disadvantages are determined when using them to evaluate business processes. It is substantiated that it is a quantitative assessment that makes it possible to obtain information about the course of a business process with the further adoption of an appropriate management decision. In the course of the research, recommendations were developed for creating a generalized system of indicators for evaluating the business processes of enterprises and organizations, regardless of their field of activity.