ANALYSIS OF THE ACTIVITIES OF A TRADE ORGANIZATION FOR THE PURPOSE OF IMPROVING THE EXISTING BUSINESS PROCESSES
The article presents the results of an analysis of the model of activity of a trading organization engaged in the sale of plumbing. The model was built using the IDEF0 modeling standard, which allows you to hierarchically display the functioning of the system under study. Analysis of the constructed model revealed the need for automation of organization management processes and allowed to identify processes that can be automated. In the course of the work, the main actors of the future system and their requirements for the information system were identified