Developing Methods of Agents’ Interaction for Multi-Agent Model of Telecom Market
We show the role of marketing research in informational support of the decision-making process and analyze the relevance of applying the methods of multi-agent simulation to study complex open systems. We offer a general formalized model and a structure of multi-agent decision support system to manage a telecommunications company. Issues concerning the organization of agents’ interaction based on the ontological model using communication protocols submitted by coloured Petri nets are looked at.