Ensuring Competitiveness and Quality of Products (Services) through National Standards
Application of ISO 9000 standards in housing and utilities hasnt resulted in developing of modern entrepreneurial outlook of senior managers and executives, which is based on the idea that main purpose of the quality system is to ensure the quality of works, services, profitability and competitiveness. The authors propose the mechanisms linked with the development of national standards that affect the quality of products and services in housing and utilities.