THE COMMUNICATION SKILLS OF THE VETERINARIAN AS A COMPONENT OF THE EFFICIENCY OF HIS PROFESSIONAL ACTIVITIES
The article (based on a review of English-language sites) reveals the problem of the influence of the communicability of a veterinarian on his professional activities. The issues of interaction between the veterinarian and the owner of animals are considered within the framework of the ethical education of specialists in this field of activity. It is emphasized that the ability of the veterinarian to communicate correctly build the relationship with clients determines their employability and wage level, since success in treating almost any disease depends besides other factors on close contacts between the owner of the animal and the veterinarian and provides the effectiveness of their negotiations. The article presents the ideas of owners of animals about a good veterinarian, among which sociability, attentiveness, politeness and friendliness stand out as significant. The recommendations of professional behavior leading to effective communication skills are presented. Speaking about the role of knowledge of a foreign language, it is emphasized that knowledge of English is an important aspect of the competence of a veterinarian. English, no doubt, can be considered a truly universal language. English is understood by specialists and educated people from all over the world. Knowledge of it is necessary not only to be able to study or train abroad, but also to be able to maintain a conversation with foreign clients, participate in international conferences and forums of veterinary medicine specialists.