IMPLEMENTATION OF CORPORATE INFORMATION SYSTEMS TO ACHIEVE STRATEGIC GOALS OF INDUSTRIAL ENTERPRISES
The article is considered to the issues of increasing labor productivity and the quality of products and services by corporate information systems (CIS) implementation. The article provides with expediency to develop a system of key performance indicators (KPI) to identify low-efficiency processes. The idea of the best practices analysis to evaluate the effectiveness of the AS IS business process model is also justified. The target TO BE model should be based on the best practices analysis and on KPIs analysis. KPIs should be calculated by Activity Based Costing (ABC) approach. KPI analysis should take into account the future trend of indicators. Based on the study, the authors propose to highlight 10 stagers of choosing information systems to achieve strategic objectives of enterprises. Successful CIS implementation means the sustain condition when an enterprise achieves strategic goals. The article provides with the results of these stagers applying in one leading oil and gas company of the Russian Federation. The article also considers the key reasons for the unsuccessful CIS implementation regarding people site management and presents the general approach to their elimination. The authors highlighted the importance of two-way communication lines creating. These two-way communication lines should connect a project team with leaders and end-users. These lines are necessary to install during the planning of CIS implementation and develop them after the industrial stage too. Sincere people support of automation projects is the key success factor of changes implementation.