RUSSIAN SERVICE INDUSTRY DEVELOPMENT PRESENTED ON THE BASE OF INTEGRATED LEAN PRODUCTION AND 6 SIGMAS METHODOLOGY
Integrated use of Lean production methodology and 6 Sigmas in service industry will move to a qualitatively new level of services efficiency provided. Cost reduction and latent losses may be provided by introducing tools and lean principles. The article shows methodology of Lean production implementation into the service industry and it presents the methods of Lean production implementation effectiveness estimation based on lean production integration tools principles.