The concept of analytical support of operational activities as a basis for studying the needs of stakeholders
In the modern world, most words have become polysemic, which negatively affects any activity aimed at meeting the requirements of stakeholders, due to the displacement of concepts and their ambiguous interpretation. In order to eliminate the conceptual barrier, a study was conducted to consider the interpretations of the concepts of "analytics", "support", "operational activity" for the formation of a universal conceptual apparatus for analytical support of operational activities. Within the framework of the conducted research, the influence of stakeholders' needs on the need to add specific characteristics in the resulting concept is determined.