Possibilities of design thinking tools to improve electronic information and educational systems
Digitalization of education is a global trend that has become especially dynamic in the context of the COVID-19 pandemic and the self-isolation mode. The particular relevance in the current environment is the clear and uninterrupted functioning of an intra-university electronic information and educational environment, convenient for users, both teachers and students in the university. Research and discussion show that many universities face the challenge of improving electronic information and educational environment. The article reveals the possibilities of design thinking tools to effectively deal with this challenge.