CONTENTMENT WITH PRIMARY HEALTH CARE PROFILE
The article presents the results of analysis of patients' contentment with quality of out-patient care. Sampled population included 963 patients who used out-patient health care in Komi Republic in 2009. Factor analysis allowed formation of two factors having direct impact in patients' contentment: qualification and organization aspects of health care quality. Authors revealed relatively low level of contentment with quality of out-patient health care. Comparative characteristics of obtained data and results of other studies was given.