INTEREST TO USE VIRTUAL TECHNOLOGIES IN THE PROCESS OF TRAINING OF STAFF OF THE SPHERE OF HoReCa
Training personnel in service behavior skills and developing service competencies has ceased to be a fashion and is becoming a vital necessity for any service enterprise. The modern service process is based on individual service, diagnostics and modeling of the service process, analysis of human needs for tangible and intangible objects and services. Service organizations need competent and psychologically trained, trained personnel capable of organizing service activities and providing timely, comfortable and safe customer service. Educational services using virtual technologies are of interest to HoReCa employers. Virtual reality is a powerful tool for creating thrills and interactive projections directly in a three-dimensional virtual space. The introduction of new modern technologies will enhance the result of training, and the staff will be ready to spend their time on this format of education.