EFFICIENCY OF THE PROGRAM FOR IMPROVING THE QUALITY OF ADDITIONAL HEALTH-RELATED AND SPORTS SERVICES OF EDUCATIONAL INSTITUTIONS
Additional education is an important part of the school education system. It allows to expand knowledge of school students’ opportunities and potential and creates prerequisites for forming a new communication circle that allow full use of all all possibilities and potential of school education by deepening and expanding school knowledge in activities of a different orientation. For any general education organization, which provide services their high quality and customer satisfaction with services are on first place, especially school students. Quality function of offered services is a formal description dependence of his perception and assessment as a whole from perception. Thus, one of the most important tasks of an educational organization is to improve the quality of additional education. As part of our research a quality improvement program quality of providing additional sports services was tested. It included: master classes from existing athletes in various sports, conversations with active athletes and regular meetings of the administration of the educational institution with the parents and the pedagogical staff of the Lyceum. As a result of the activities, it was possible to increase the quality factor by the following parameters: «selection of means, methods, methodical methods of training, rehabilitation, training» and «innovation, success, fame, prestige, recognition of the educational institution».