TECHNOLOGIES FOR ASSESSMENT OF PROFESSIONAL COMPETENCE OF SPECIALISTS IN THE PROVISION OF PUBLIC SERVICES IN THE FIELD OF EMPLOYMENT OF THE POPULATION
In the context of the introduction of the professional standard "Specialist in the provision of public services in the field of employment of the population" and solving problems of improving the quality of services provided, the issues of increasing the quality characteristics of the labor potential of the public employment service are of particular relevance. One of the ways to solve this problem is to apply the competence approach, develop competency models, as well as technologies and tools for assessing the professional competencies of the employment service staff. The article conducted a study with the aim of systematizing the methods of collecting information used to develop and implement models of competencies; revealed the advantages, disadvantages and conditions of application of various methods; recommendations on the use of a number of methods in the practical activities of the state employment service of the population are given. To assess the cognitive and functional competencies, the authors proposed a mock-up of questions and examples of practical situations that can be used when conducting staff appraisals or evaluating candidates for vacant positions. The use of data collection methods and the assessment of professional competencies suggest the most appropriate implementation of the study in order to maximize the economic and social effects and contribute to improving the quality of the labor potential of the employment service, ensuring that the characteristics of workers meet the requirements of jobs and professional standards.