SYSTEM OF PATIENTS SUPPORT USING A DATA TERMINAL (ON THE EXAMPLE OF SMARTCITY COMPANY)
In February of 2016, the Russian Ministry of Health confirmed the guidelines on functionality introduction of medical information systems for medical organizations (MIS MO). The required MIS development levels (of basic and advanced functionality), the capacity status (required and recommended) and a set of subsystems were defined there. One of the subsystems is the "Information support of patients" and all of its functions, being advisory in nature, represent the advanced set of MIS functionality, namely: the support for information terminals and screens, as well as providing the patient or his legal representatives with the access to medical documentation and background information. However, the opportunity to make an electronic appointment to see a doctor on your own plays the leading role as the most widespread and socially oriented medical service. The research is concerned with the issues of the e-registry work support (ER) via the data terminal for patients, including printing the appointment tickets, made via the data terminal. The paper suggests a new patient oriented algorithm of the prompt way to make an appointment to see the doctor. The idea is simple - avoid a large number of clicks on the ER interface tabs and immediately suggest the most appropriate time of reception, basing on previous patient visits. The algorithm was tested on the infomat software, run by "Smartcity" in MO of Krasnodar Region and used to make the appointment to see a doctor by patients on their own, without any assistance of registry staff in MIS