Genesis, Development Stages and Conceptual Items of the Logistics Service Paradigm
One of the fundamental and most important characteristics of the economic development at the end of the XXth - the first quarter of the XXIst centuries became the transition from industrial to post-industrial era, in which the main factors of production are human knowledge and intelligence, innovation, but decision-making tools are digital platforms and information systems. The digital transformation is objectively determined by the explosive nature of the technological development and the radical improvement of productive forces, as a result of which the production sphere is constantly intensified, labor productivity increases, and decision-making speed is accelerated. The digitalization of the economy is currently setting the vector for the development of socio-economic systems at all levels in the long-term outlook. Moreover, it is due to the trends in the servicing of socio-economic systems at all levels and is implemented on its basis. Digitalization and serviceization affect the field of logistics, determining the formation and development of its service paradigm, which is understood as the management of integrated service flows aimed at meeting production and social needs. Management is implemented in accordance with the concept of logistics, called the «service response logistics» - the process of coordinating the logistics operations necessary to provide services in the most efficient way in terms of costs and meeting customer needs. In its framework, logistics service is considered as the main non-capital-intensive tool to increase the competitiveness of enterprises. It involves the virtualization of supply chains, the automation of routine business processes, the use of IT software, as well as in the form of applications and cloud-based Internet platforms. Understanding logistics from this perspective determines the need for analysis of the genesis, development stages and formation of the logistics concept, as well as generalization of the main items of its service paradigm, which characterizes the modern stage of its theory evolution.