SUBSTANTIATING THE PERFORMANCE OF TECHNICAL EDUCATION CENTRES
An approach is considered to substantiate the performance of the additional education institutions for children, in particular the Centres for Technical Education of the Bryansk Region, based on the process approach and recommendations of the international standards ISO 9000:2015. The typical performance indicators of the additional education institutions for children accepted in the theory and practice of management are analyzed, namely their advantages and disadvantages. The authors substantiate the expediency of structuring the educational activities of the Technical Education Centres into parameters in terms of the process approach requirements, including the performance one. It is proposed to identify the performance parameter of the Technical Education Centres of the Bryansk region in accordance with the recommendations of the international standard ISO 9000:2015, correlated with the requirements for educational services and interested parties and consumers’ expectations. Extrapolating interested parties and consumers’ requirements for educational services provided by the Centres for Technical Education of the Bryansk region is carried out into a performance parameter structured on diagnosable indicators that make it possible to correctly substantiate their achievement level. On the statistical data basis illustrating the educational activities of the Centres for Technical Education of the Bryansk region, the prospects of the proposed approach are argued.