ORGANIZATIONAL BACKGROUND SELECTION OF PRIORITY BUSINESS PROCESSES ENTERPRISE DEVELOPMENT
At the present stage of development of the process approach in the organizations we can say that organizations need to move to the strategy based on the reasonable combination of two approaches: re-engineering (BPR) and continuous improvement (TQM). In this regard, the problem of choosing the business process prior for the development of the organization and determination of the degree of the required changes, which are necessary for improvement of its effectiveness and efficiency, become urgent. The priority of the business process should be evaluated taking into account the organization's strategy, performance assessment of the business process and also after identifying the key success factors. To solve the problem it is recommended to use such criteria of priority as the importance and problematics of the business process, the cost and the possibility of changes in the business process. Assessment of the degree of importance, the problematics and the possibility to change each business process provide a mechanism for their formal and objective ranking and selection of the highest priority for further analysis and improvement. The main approaches to the analysis of visual schemes of the business processes are considered. It is stated that all the types of the analysis can be performed without using graphical schemes. The theoretical bases of formation of the process-oriented organization management system, assisting to determine the problem areas and develop the recommendations on improvement of the organization management through the development of the business processes, are studied. The main criteria for assessing the degree of the problematic business processes are found, the list of the universal problems typical for most business processes of the organizations is presented and the strength of their impact on the business process on the basis of Harrington’s verbal and numeric scale is determined.