THE IMPLEMENTATION OF ARTIFICIAL INTELLIGENCE IN THE INSURANCE INDUSTRY
The article discusses the process of implementation of artificial intelligence and machine learning by insurance companies, and what the future of the life insurance industry can expect. The modern insurance industry has witnessed a boom in data collection with rapid developments in the information age, requiring more sophisticated use of technology that could speed up insurance activities with increased efficiency. This eventually led to the introduction of AI in the insurance industry in various areas such as customer service, risk management, claims processing, fraud detection, and so on.