The problem of conflicts in social work
The article is devoted to the problem of conflict between employees of social service institutions and recipients of social services, which is relevant for social work. Interest in this problem is determined by the fact that such conflicts are one of the most frequent in social work, which leads to destabilization of the activities of social services, and the resolution of such conflicts is always fraught with great difficulties. At the same time, in modern domestic research on social work problems, this topic remains insufficiently studied, since it is assumed that it is outside the interests of this discipline. At the same time, studies of conflicts in other sciences do not fully reflect the specifics of conflicts in the field of social services. This study seeks to fill this gap by analyzing the causes of conflicts and trying to determine the sequence of actions to overcome them.