INCREASING EFFICIENCY BUSINESS PROCESSES OF THE HOUSEHOLD SERVICE ENTERPRISE
In this paper, one of the modern approaches to improving the efficiency of the enterprise in the sphere of consumer services is considered. This approach is associated with the automation of business processes at an enterprise by introducing information products developed on the basis of the 1C: Enterprise platform. The paper considers the tasks of automating business processes in a beauty salon and identifies its main advantages. The analysis of the main business processes of the organization was carried out using the IDEF0 modeling standard. Based on the analysis, the configuration of the information system for accounting for the clients of the beauty salon was developed. The developed system contains more than 250 objects, including directories, documents, registers and reports. All these objects were logically combined into 7 configuration sections. To assess the effectiveness of the developed solution, a feasibility study was carried out for the project of introducing the developed system into the activities of a beauty salon. At the same time, changes in the time and productivity of employees were assessed. The increase in labor productivity, depending on the type of work performed, ranged from 100 to 500%. The results obtained indicate a significant reduction in the time spent on performing a number of functions of the company's employees and an increase in their labor productivity. At the same time, the annual savings according to calculations will be about 500 thousand rubles