PROBLEMS OF DEVELOPING A DIGITAL PLATFORM FOR MUNICIPAL PROPERTY MANAGEMENT (THE CASE OF THE CITY OF PERM)
The article is devoted to the issues associated with the introduction of a digital property management platform at municipal level. The methodological basis of the study includes theoretical provisions of the method of system analysis, the theory of digitalization of systems, calculation and experimental methods to simulate a digital platform for municipal property management, as well as the methods based on the theory of functional specialization and the theory of restructuring. The authors used a method of observation, which identified the goals to be achieved and the processes to be performed to digitalize an urban property platform. The analysis of the data collected was carried out to verify whether a program-goal approach was needed to perform property digitalization. The results demonstrate that a lack of digital innovation platforms in the management of municipal property has serious consequences for the development of urban economy, which may further lead to a deeper gap in innovative development in comparison with digitally developed cities. Today Morion Digital, a technopark in Perm, rated A+ among all Russian technoparks, is ready to develop any digital platforms both for the city of Perm and for other regional municipalities. The theoretical and practical relevance of the study suggests that the digital platform for property management will grant users an online access to 100 % services in proactive mode, freeing them from visits to authorised departments. Digital platforms would provide the Perm residents with a large selection of services at low/no cost, useful functions, as well as individual services.