Motivational predictors of service loyalty among subjectsof educational and professional activity
The article deals with the problem of service loyalty of subjects of educational and professional activity on the example of its formation during the first three years of professional training of cadets in a higher educational institution of legal profile. The issues of creating organizational conditions for the development of a loyal attitude to the values and goals of the subject’s activity at the early stages of professional development, when psychological attitudes and value orientations of subjects, motives and expectations as more receptive mental structures can be formed or corrected. Special attention is paid to the analysis of the motives of professional activity of cadets during the first and third years of training and the assessment of the relationship between loyalty and motivation indicators. As a result of an empirical study using the longitudinal method, a negative dynamics of changes in loyalty indicators were revealed depending on the transformation of motives and the possibility of their implementation. The most significant negative changes occur in the area of regulatory loyalty. In the complex of motives of professional activity, it is established that the motives of material prosperity and security move to a high ranking place by the third year of training, which is associated with a decrease in the overall level of expectations for the implementation of motives. The indicators of satisfaction motives with the result of professional activities and satisfaction with process activities during the first years of training moved a couple of ranks lower, compared to the first year of study. It is established that there is a relationship between the parameters of loyalty and motivation, in which there is a significant and naturally synchronous decrease in indicators. A significant number of positive correlations show that at the first stages of professional training, subjects have a cognitive discrepancy between the motivation of expectation and loyalty. The results of the study suggest that motivation indicators can serve as predictive parameters when assessing the level of service loyalty. The obtained empirical data are offered for use in the organization of moral and psychological training of employees of Internal Affairs Bodies.