Strategy of digital transformation of business processes of housing and communal services
The article develops a step-by-step strategy of digital transformation of business processes for small management companies. The influence of the introduction of automated systems on the activities of enterprises in the housing and communal services industry is investigated. The author highlights the features and builds the interaction of the stages of the introduction of digital systems for small enterprises in the field of housing and communal services, summarizing the features of the work of these enterprises in modern market conditions - high rates, pandemic, digitalization, industry 4.0 and so on, which leads enterprises in the field of housing and communal services to constant changes that directly depend on digital transformations.