METHODOLOGY FOR ASSESSING THE ACTIVITIES OF MFC AS A FACTOR OF INCREASING THE EFFICIENCY OF PUBLIC AND MUNICIPAL SERVICES
The article presents the author's methodology for assessing the activities of MFC from the perspective of the quality of state and municipal services provided to the population. Recent changes in legislative and regulatory documents have led to an increase in "problematic backlash" in the provision of public and municipal services to citizens. The current situation presupposes the introduction of urgent and immediate measures by the authorities, structural units responsible and providing these types of services. The development of a methodology for assessing the activities of MFC based on the system of indicators, factors and indicators for assessing the provision of public and municipal services will ensure a worthy organization of regular assessment of mandatory indicators making it possible to formulate regular proposals for optimizing administrative procedures when providing state and municipal services.