RELATIONS OF MUNICIPAL EMPLOYEES AND THE LOCAL COMMUNITY
The article describes the features of a social portrait of municipal employees, which negatively affect the relationship of the officials with the local community groups. The article presents a 2017 poll carried out in the city of Perm. Relations between the municipal officials and the representatives of the local community population are in a more negative light compared to what the officials think. The social background of officials is largely influenced by social characteristics of municipal employees having different relations with the local community. The group of Perm municipal employees consists mainly of women; their majority has the age of under 40, many formally married or in informal partnerships, dominated by holders of academic degrees; the majority has the earnings up to 20 thousand rubles (which is below the average salary in the region). More often women among the officials experience difficulties in working with clients and consider the attitude of the municipal authorities towards visitors negative; municipal employees with incomes below the regional average; employees over 30 years old; married; and holders of academic degrees. A social portrait of respondents having personal negative contacts with visitors, differ from the one above by gender, age and marital status. These are officials at the age of 29, male, single, having an academic degree with income below the average.