Sociological approach to an assessment of quality of educational activity
The article focuses on the most complicated for practical use part of the evaluation of the quality of education - the investigation and analyses of the consumers’ contentment of the quality of the school educational services. The article illustrates the results of the sociological investigation of parents’ and senior school students’ opinions of the work of Nizhniy Novgorod secondary educational establishments, carried out by the staff members of the Laboratory of Socio-pedagogical measurement in education Nizhniy Novgorod institute for educational development in 2013-2014.