FEATURES OF CONSUMER RIGHTS PROTECTION IN REMOTE PURCHASE OF MEDICINES
The purpose of the study is a detailed legal analysis of retail remote trade in medicines for medical use, as well as a legal analysis of the possibility of exchanging and returning funds for a drug. The methodological basis of the study is the analysis of regulatory legal acts regulating retail trade, including remote trade, with medicines for medical use, comparison, and generalization. The results of the study. The legal analysis of the normative legal acts regulating retail remote trade in medicines for medical use, as well as the legal analysis of the possibility of exchanging and returning money for a medicinal product, established that, since medicines are included in the List of non-food products of proper quality that are not subject to exchange, respectively, medicines of proper quality cannot be returned or exchanged [3, Article 410; 4, Article 140; 9, Article 593]. However, in the case of remote purchase of a medicinal product for medical use, the buyer (consumer) has the right to refuse the delivered medicinal product of proper quality before paying for the order (the delivery service is paid for), as well as the right to return the order of improper quality (for example, marriage, labeling defects, lack of instructions for the use of the drug, expired expiration date, if the delivered order does not match the ordered quantity or composition) without paying for the order itself and its delivery service. The perspective of the study is the legal analysis of judicial practice in the field of consumer protection in the remote purchase of medicines.