Features of emotional burnout among railway workers
The article deals with the problems of emotional burnout among railway specialists. The phenomenon of emotional burnout is analyzed as a complex mental phenomenon in general disadapting a person. The high risk of burnout among the workers of the Russian railway and the relationship with other phenomena are pointed out. The results of the investigation of the characteristics of emotional burnout among railway workers are analyzed. During the investigation, various manifestations of emotional burnout were found in a significant part of the railway specialists (more than 60% of the subjects). This is reflected in several indicators characterizing the phenomenon of burnout: the symptoms of the "resistance" phase and the "exhaustion" phase prevail. A number of railway workers experienced significant violations, that is, there is a high degree of burnout development in several phases and symptoms, they need psychocorrectional assistance.