Model of assessment of efficiency of corporate training based on KPI and detailed metrics
The article describes the author’s model for assessing the effectiveness of corporate training based on the KPI system and detailed metrics of the company. The necessary elements for their implementing in the organization and their sequence are described. On the basis of the studied evolution of approaches to the evaluation of corporate training, current trends are presented, there are formulated hypotheses on the direction of their further development. The role of a detailed system of indicators has been defined, and the effectiveness of ongoing development activities has been assessed. The stages of appearance and formation of forms and methods of corporate training assessment are determined, their correlation with the main stages of the development of corporate universities as the dominant tool of in-house vocational training and employee development is determined. The types of corporate training that are most often found in organizations are presented and described. The article defines the principle of "trends" in the planning of personnel for corrective training, put forward criteria for the selection of the best employees for training. The sequence of stages of KPI system alignment to the level of metrics is developed and described: setting a global strategic goal, defining sub-goals, cascading goals to departments and groups of employees, and creating metrics for each group of employees. The importance of metrics as a key element in achieving performance indicators of personnel when assessing the work of an employee is described. The principle of grouping metrics with a similar orientation is described for carrying out general training activities in order to maximize the effective development of personnel.