Transformation of management practices of commercial organizations during the pandemic: results of sociological research
The article reveals the transformation of the management system in commercial organizations during the ongoing COVID-19 pandemic. The authors consider it extremely important in these conditions not only to maintain the achieved level of functioning of enterprises, to maintain a high level of employment, but also to develop solidarity relations between all participants in the production process. The importance of maintaining the proper level of interpersonal and intergroup communication in commercial organizations is emphasized, which to a certain extent was violated in the context of the transition of a significant part of the staff to a remote mode of work. An empirical study carried out in the Gidrocomfort group of companies in Kaliningrad using various methods showed that during the pandemic there was a transformation of management practices, which in general had a positive effect on the development of the enterprise. In particular, we managed to keep the economic results of the organization at a high level. It is also shown that the indicators of objectivity and adequacy in assessing the work of employees by managers have increased. In general, their attitude towards subordinates improved, they began to pay more attention to the social aspects of the functioning of their organizations. The study also showed that the pandemic had a significant impact on the psychological climate in the team. Maintaining social distance and working remotely affected the distance between employees. It seems that such a situation can characterize other commercial and not only commercial organizations, which, of course, will need to be given special attention by the heads of enterprises and institutions after the complete overcoming of the COVID-19 pandemic.