Crowdsource in state and municipal administration: essence and prospects of use
The purpose of the research carried out in the article was the scientific justification of the introduction of crowdsource technology in state and municipal authorities. The article shows the role of the informatization process in the modern development of society and the system of state and municipal administration, their relationship and prospects of integration in the conditions of the digital economy. Based on the monographic and comparative analysis carried out, definitions of crowdsource and state crowdsource are given, their definitions are identified and a categorical-conceptual apparatus is justified. Experience of practical application of crowdsource in the sphere of state and municipal administration of foreign countries and the Russian Federation, its normative and legislative support was considered. The advantages and disadvantages of crowdsource implementation in Russia have been identified, the example of the Republic of Crimea shows the process of its implementation at the regional and municipal levels of its administrative-territorial entities. An overview of information resources and online platforms of interaction between regional authorities and the population of the peninsula has been given, their differences from crowdsourced platforms have been revealed. Possibilities of using crowdsource tools in state and municipal administration based on G. Saxton classification, including 9 different ways of interaction between authorities and the population, are disclosed. A list of the necessary requirements for their effective implementation is provided, including quantitative and qualitative characteristics, a system of resource support and public control, the degree of distribution of responsibility and the level of awareness of the results achieved. The conclusions of the study reflect the prospects of crowdsource for informatization of the system of state and municipal administration, optimization of the activity of electronic government and development of the digital economy of the country and its individual regions.