Construction of Quality Management System of Recreational Services
The paper considers the essence and the contents of the quality management system of recreational services, as the major component in the management of the recreational organization aimed at its economic and strategic success, the main directions in the designing of criteria system of the quality of recreational services. The definition of the quality of recreational services is given. The analysis of the level of recreational services is considered from the point of view of efficiency and productivity. The mechanism of the designing of quality management system of the recreational organization is proposed.