Problems of cross-cultural communication in the context of modern linguistic technologies of higher education
The research is devoted to the problems of cross-cultural communication in the context of modern linguistic technologies of higher education. The problem of finding effective linguistic technologies for teaching students in the conditions of joint training of residents and non-residents of the country, speakers of different language constructs and cultural matrices is becoming more relevant than ever. This problem was especially aggravated in the era of the Covid-19 pandemic, when the whole world massively switched to distance learning using digital technologies. The purpose of the study was to identify the problems and interrelations of linguistic, pedagogical and educational technologies in the process of cross-cultural communication between a teacher and a student at a university. The hypothesis is that in the process of using distance learning technologies, there are differences between the choice of mass online courses (MOOCs), the experience and expectations of students of Russian universities, both residents and non-residents. The research is based on the methods of interdisciplinary analysis using the author's survey questionnaire based on value methods. The study was conducted in 2019-2021 with using Google-docs, e-mail mailing lists, oral interviews, telephone surveys and social networks (Vkontakte, Facebook, WhatsApp). The article presents data from a survey of experts (74 people), Russian students (1316 people) and 411 university students in the Sverdlovsk region (including 200 foreign students). In the course of an interdisciplinary study, it was revealed that there are differences between the choice of MOOCs, the experience and expectations of students of Russian universities, both residents and non-residents. It is shown that an approximate equal number of students in both groups would like to study either traditionally or according to a combined scheme of traditional and distance learning. When choosing online courses for foreign students, feedback from the teacher is especially important (95 %) and the language of presentation of the course material (100 % indicated that they are more comfortable with English than Russian). At the same time, about a third of respondents noted that they would like to be able to watch courses and listen to a foreign language with titles in their native language. The share of participation of each author in this study is as follows: G.V. Astratova - 70 %; I.D. Beleeva - 30 %. The study can be useful for teachers who conduct classes remotely and use a foreign language.