APPROACHES TO IMPROVEMENT OF QUALITY OF MEDICAL REHABILITATION: EXPERIENCE OF THE CITY CENTER FOR MEDICAL REHABILITATION OF SAMARA CITY POLICLINIC №6
The article describes the algorithm of rendering services in medical rehabilitation and experience of the city center for medical rehabilitation of Samara city policlinic №6. The analysis of patients’ satisfaction showed that all the patients were contented with quality of services in medical rehabilitation by the results of questioning of 100 patients treated in the Center for 6 months in 2015. Conclusion: presented approaches to improvement of quality management in the city center for medical rehabilitation increased the quality of medical rehabilitation, overall performance and satisfaction of consumers (the personnel and patients).