PROCESS-ORIENTED APPROACH ТО ANALYSIS OF ACTIVITIES AND RATING OF UNIVERSITY DEPARTMENTS
The article deals with a way of monitoring the activities of university departments on the basis of monitoring the results of the realized by departments processes. A department is considered as a structural unit. The analysis of activity quality combines methods of quality control of production (checklists and Pareto charts) and rates a department according to the results of monitoring. The method can also be used for analysis of a university faculty''s activities.