Improving the efficiency of service delivery
The main content of the process of delivery of the goods from the place of manufacture to point of con- sumption includes the performance of a wide range of operations within the distribution system, which is defined as «technical means of communication and the improvement of all modes of transport; warehousing industrial firms, their subsidiaries, trade mediation and other companies; The material and technical base of stevedoring, agency and brokerage firms». Development of the company "METRO Cash & Carry" in Russia began in 2000. Within a few years, "METRO Cash & Carry" has grown into a major participant in the Russian market of trade and has taken a leading position. The company has a rather efficient management system, contributing to the expansion of the range of products and services and the effective implementation of devel- opment plans.