Characteristics of management in business divisions and supporting services in modern companies on the basis of shared services model
This article is devoted to consideration of the issues connected with management by operational services which render services in manufacture, transportation, storage, personnel and legal maintenance, book keeping and sales, both internal divisions of the company, and external consumers of its production. Such management assumes, that intrafirm communications become adequate enterprise. In the company practising shared services model, unique mutual relations of the client and the supplier are established. Internal clients define level of services and expect that this sort of division can achieve it, and the division shared services in turn allows to solve promptly any administrative issues, to cut down expenses and to raise the general profitability of the company. The model purpose is to receive economy reception on scale through standardization, reengineering and consolidation of the general efforts. Thereupon authors of present article analyze advantages and disadvantages shared services and also possibility of their use in practical activities of the Russian enterprises.