METHOD OF TELECOM BUSINESS-PROCESS REENGINEERING
New method of telecom business-process reengineering with using of ontological engineering technology was suggested in the article, creation of reference business-process ontology in accordance with a structural framework named enhanced Telecom Operations Map, and also development of existing business-process ontology of the telecommunication company are carried out. Testing the offered method of business-process reengineering is spent on example of automated comparison of the reference ontology with ontology of existing business-process.