DOCUMENT COMMUNICATION "MANAGER - SUBORDINATE" IN THE ORGANIZATION: PROBLEMS OF EFFICIENCY
Introduction. The presented article examines the effectiveness of document communications between the head and subordinates. All components of the manager's activity are accompanied by work with documents that ensure the performance of numerous functions of the manager and are the information basis of the decisions taken - the main managerial act of the head, through which he manages the organization. In other words, making and documenting a management decision is an important feature of a manager's work. Research methods. The following research methods are used in the work: the method of interpretative analysis of the text, the method of systematization, the method of structuring. Analysis. The article analyzes the textual and communicative characteristics of the explanatory note. It is shown that ignoring the rules and norms of business communication is almost guaranteed to lead communicants to a decrease in its effectiveness in terms of goal setting and, as a result, the development of a communicative situation in a destructive way. Conclusions. Various documents of organizations are compiled according to the rules of business communication. Ideally, the main feature of business speech should be accuracy, conciseness and concreteness. Thoughtfulness and clarity of wording, normalization and standardization are necessary in a business document, because it is the document that is the organizational beginning in the activities of organizations, enterprises, institutions.