Methodology for assessing digital maturity gaps in industrial enterprises
Purpose: the main purpose of this article is to develop a methodology for assessing the digital maturity gaps of industrial enterprises in order to adapt to the digital environment, to take advantage of digital technologies to improve operations and increase competitiveness. Methods: the authors applied general scientific methods (method of synthesis, generalization, content analysis, graphical interpretation of data). In assessing the levels of digital maturity gaps, correlated with the levels of digital maturity, the scaling method was used. Results: the global metamorphoses actualizing the problem of achieving digital maturity by industrial enterprises are described. The concepts of maturity, digital maturity, and digital maturity gaps of industrial enterprises in different sources are investigated. Digital maturity gaps are shown from two perspectives: as the difference between the current and target maturity levels of industrial enterprises; as the gap between awareness and implementation of Industry X.0 solutions in industrial enterprises. The landscape of digital maturity assessment methodologies at different levels is systematized: federal, regional and grassroots level of the economy. The problem and research gap of digital maturity assessment is identified, which is the lack of methodologies for assessing digital gaps. The author proposed a methodology for assessing the digital maturity gaps of industrial enterprises, which includes fourteen stages. The methodology was tested using data from twenty industrial enterprises that are leaders in digitalization in 2021. Visualization of digital maturity indicators and digital maturity gaps was carried out. Conclusions and Relevance: as a result of testing the methodology for assessing the digital maturity gaps of industrial enterprises, it is concluded that the current state of development of the national industrial ecosystem is characterized by significant heterogeneity in the development of individual industries, unequal development of markets and enterprises. In order to successfully complete the digital transformation and increase the level of digital maturity to the maximum, it is recommended that industrial enterprises integrate digital platform solutions and digital behaviors based on the concept of digital strategizing into their operating model.