请将以下文本总结至100字以内，并保留核心观点。文本如下： delays in delivery have been a significant concern for e-commerce companies. These delays not only affect customer satisfaction but also lead to financial losses. One of the main reasons for these delays is the inefficiency in the supply chain, which includes outdated inventory management systems and lack of coordination among different supply chain partners. To address this issue, some companies are adopting advanced technologies, such as artificial intelligence (AI) and machine learning (AI/ML), to predict demand more accurately and automate routine tasks. These technologies are also helping to improve the visibility and transparency of the supply chain, enabling better decision-making and operational efficiency. Despite the challenges, the adoption of these technologies is expected to lead to significant improvements in the delivery process and overall customer experience.
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电商公司的交付延误严重影响顾客满意度及造成经济损失，主因在于供应链效率低下，如库存管理系统过时及供应链伙伴间缺乏协作。为解决此问题，部分企业开始采用人工智能和机器学习等技术，以更精准预测需求和自动化常规任务，提高供应链的透明度和决策效率，预期将大幅改善交付流程及客户体验。
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