请将以上文献阅读后的理解总结并试图将该文 THEIR VOICES HAVE BECOME UNHEARD: UNDERSTANDING THE AGENCY OF DOMESTIC WORKERS IN URBAN TRACKING STUDIESAlamat: Volume 11 (2) | February, 2023  Katreena Noriega L. Rirect:*| University of California, Berkeley | Volume 11 Issue 2 | February, 2023 Summary

Digital platforms have transformed the landscape of domestic work in urban environments, presenting new configurations of agency and vulnerability for millions of workers. Domestic workers now find themselves elegible for job assignments through digital means, which often comes with technological surveillance that can monitor and evaluate their performance in real-time. However, this digital transformation has not altered the core experiences of domestic workers. They continue to confront challenges such as unpredictability and precariousness of work, limited mobility, and social exclusion. The study reveals that while workers use digital tools to navigate and sometimes mitigate these challenges, the very tools that promise empowerment also serve as mechanisms of control. The findings underscore the importance of recognizing the complexity of how agency is exercised within the digital labor ecosystem. The author calls for a nuanced understanding of the domestic workers' lived experiences, recognizing the dialectic between agency and control, to inform more equitable policies and support for this population.
user
数字平台改变了城市环境中家庭工的工作面貌，为数百万工人带来了新的行动能力和脆弱性。尽管工人通过数字手段获得工作机会，但技术监控也在实时评估他们的表现。研究显示，尽管工人们利用数字工具来应对和有时缓解诸如工作不稳定、流动性受限和社会排斥等挑战，这些旨在赋予权力的工具同时也成为了控制的手段。作者呼吁对家庭工的实际生活经历有一个更为细致的理解，认识到行动能力与控制之间的辩证关系，以制定更加公平的政策和支持措施。
assistant