If i could give zero stars i would. Without a doubt the WORST run casino in Las Vegas, and every single department. The employees DO NOT KNOW what they are doing. Years ago it was THE place to play. Now they can close up and i wouldnt miss it at all. The ONLY nice person working there and willing to help when you have a complaint is Dan Long, director of Player Development. He made good on a major complaint i had there and then lo and behold their incompetent staff managed to ruin that. I have never met such an incompetent bunch of employees and somenof them are downright nasty too.