This is my go-to local bike shop and once again, they exceeded my expectations on some recent service/repair work on my wife's Trek bike and also my Cannondale road-bike.  I want to especially recognize Hamilton in the Service Department for his attitude, customer service, and communication.  After I crashed my Cannondale, he went above and beyond in making my bike ride-able until I could source repair parts for this 10-yr old bike (e.g. Dura Ace 7700/7800 derailleur and rubber brake hood for Dura Ace 7700 9-spd shifter).  This past week, he installed my \"new\" repair parts and this bike feels as good as new again.   I am very happy with his work and feel like I paid a fair price.