And shame on me for letting them \"not show up\" twice.  I missed 4 hours of work total sitting home waiting (3 hours the first time and 1 hour the second time).\n\nAfter the first time (July), the owner (Carrie), apologized up and down (once I finally got a hold of her), put me on the schedule for another day (August) and said \"I will personally be there to do your house and will call and confirm the day before.\"\n\nWell, I should have known when I didn't get the confirmation call and I couldn't reach her the day before.  But, I waited home anyway.\n\nI'm so furious.  Living Social is working to resolve the problem and hopefully I can get some kind of credit.  I hope everyone on these reviews has contacted them so they have records of the problem.\n\nP.S.  The day before my first appointment I also received a \"redeemed\" message and \"How did it go?\"  Unbelievable.