Big O Tires might want to reconsider it's motto: \"The Team You Trust\" because the folks who work here try to sell customers on unnecessary service and parts just to pad the bill.\n\nBut let's put the positives up front: if you come in here with decent knowledge about car repair and what is/is not necessary to keep your particular car running, Big O Tires isn't a bad mechanic shop.  Their mechanics do solid work and they carry premium tires and will help you choose the right tires to fit your car's make and model,\n\nThat said, if you need a mechanic you can trust to tell you what work needs to be done on your car, go somewhere else.  This shop is all about sales--more service, more parts--mostly unnecessary.  It's a shame really that this has become the standard at corporate mechanic shops.  If only there was a corporate mechanic operating on the idea of trust--only advising customers to obtain the necessary repairs and distinguishing optional repairs--that shop would earn a lot of repeat business.  \n\nBig O Tires does not do that.  Even if you come in telling them you want a specific, cheap repair (like patching a tire), they will try to sell you on the more expensive, unneeded option (new tires!).\n\nSo don't come here unless you feel confident enough in your car repair knowledge to tell the mechanics what repairs you do and don't need.