Took our 2007 Camry in for a complete wash and detail, inside and out, yesterday.  Got up, nice and early, only to have 3 hrs wasted and $ down the toilet.  I have been thinking of ways to say this, and the best way I found to describe my experience was this:  They washed and cleaned all the big parts, but left out the details....in the DETAIL!  Brake dust still built up on the wheels, smudges from the Armor All on the windows, streaks on the windows.  It just wasn't good.  When my girlfriend pointed out the issues, all she received was 2 free washes.  Really?  2 free washes so we can get sub-par service again?  After discussing things with the manager, he refunded half of our $.  Atleast we got what we paid for....half off for a half assed job.