I go there often with my kids after chinese school on Saturday mornings. The place is always a mad place on earth. It's a good thing that they have more customers than the seats but there is no organized method to keep track who comes first.we went there today and waited in the front.  People arrived  late just ignored the people waiting in line and grabbed the table if they saw one. We were cut in line twice today. Finally we got a table but had to call the girl over TWICE to clean up then the third time for the menu. After my older one had few bites, he found a hair in the food, then another one! It was so disgusting! I called over the manager lady( seems like she is the owner?) and she looked at the hair that still embedded in the food and looked at me. She came back later and said all the chefs were men. What the fxxx! I would pull my hair and put it in my son's food? It was a terrible experience! When I got the check, I really didn't want to tip. But I still did. I wrote \" worst experience ever. Was cut in line twice; hair in the food \" on the receipt . I am not going there agin!!