100% Customer Satisfaction! \n\nThis is my first time using Cobblestone Auto Spa. The staff was very courteous and helpful. I requested the Top Tier Wash $40. Once my truck was finished being detailed there were a few minor things that needed to be cleaned up and I thought no big deal....However, once I arrived home I noticed dust on my center console, mirrors not cleaned, water spots and a few minor details missed. I am not one to complain but for $40 dollars, I don't want to have to clean my own truck after it was just done. \n\nI know most people are reading this and are trying to figure out why I gave them 5 stars. Well I went back and spoke to Fernando at the front desk. He went thru all the items that were included in the Top Tier Wash and noticed that many things that were supposed to be done were not. He immediately went and got his Manager Joe Earlie. Joe asked if I could explain what issues I had with the wash and show him on the vehicle. Joe didn't make any excuses and said \"I know it is the little things that make the difference\". He made sure entire vehicle was cleaned and when the extra mile to clean my floor mats. Oh BTW..Joe Earlie personally cleaned the interior/exterior of my truck, he didn't just make his employee's redo what they missed. Joe's commitment to customer satisfaction is what makes a company excel and keeps customer's returning.\n\nI can't say enough about Joe Earlie's work ethics He is a GO GETTER, and has the customers best interest in mind. \n\nI will be a repeat customer. Joe thanks for making it right!