So you know when u have a close friend, and they treat you really special and you visit them couple times and spend loads and loads of your money on them. And one day you hit them up, and they don't seem to remember all the fun times you had there??? Wont you be livid?\n\nWell my bf and me stayed there twice in recent past, and for the most part had an amazing time together. However, we just tried to plan another trip, and when my boyfriend went over his points with the lady over the phone, he was told that his points seemed to be too low to get to the next level. \n\nWhen put on hold she had conferred with a manager who had then stated that the only recorded play time was 30 minutes.... 30 minutes?!?!?!?! on a four night stay? And this was all that was shown on both trips. The manager wasn't helpful at all either.\n\nLike we've spent a ton of money  gambling, dining, shopping. WTF!!\n\nSo there you go. That's it, they can't do anything for us.\n\nSo Outrageous. Am going back in the end of Oct and never going to set foot in there again.