Don't know what all the hype is, Rachel's isn't good.  Been there 3 times and this is my last.  They say Albacore Tuna, I don't agree and it's filled with carrots, celery and whatever else, very bland and tasteless. I also think the turkey is processed.  The prices are high for what you get.  Everyone there is Hispanic they're speaking back and forth in Spanish not paying attention to the customers and not nice.  I have never been greeted nor thanked for my business.  Too bad I work in the building next door and it sure would be convenient.  Too bad Rachel!