OMG, this place is horrible. So, for many years I've enjoyed Paradise Bakery on multiple Phoenix/Scottsdale trips. I noticed this location and had about 1 hour to kill in between 2 meetings.\n\nFirst problem: Cash register is a single point of failure. There's probably 220 feet of counter space with one cash register. Really bad design!!! Of course, I go when the \"not so bright\" girl is working and the elderly man and woman change their mind and re-order the single coffee and single tea 3 different times. There's no one else working and I really need something to drink.\n\nI'm gasping and exasperated, and at this point spot a tray of large paper cups. Though, I'm tempted to just steal a drink and leave money on the table, I remember this is Phoenix and they shoot Californians for this. So, I take my paper cup and fill it with ice water and go start using the \"Free wifi\".  \n\nAfter a bit, I assume the elderly couple has moved on, so I go back to order. Now she has a line because she's show and the patrons aren't helping. I go back to my laptop and get a message that my 30 minutes of free wifi is done. At this point, I'm both pissed and hungry, so I left.\n\nThis place should have their franchise licensed pulled as they give Paradise a horrible name. They left such a negative impression that I didn't visit the Scottsdale Paradise, nor will I.