I got my wedding dress altered here. It was off the rack and a few sizes too big, so there was a decent amount of work to do on it.. She didn't really listen to what I wanted. There was a part that was folded over on the side and it did not lay right, it stuck out quite a bit. She told me that if I ironed it down that it would be fine. I tried ironing it down, but it still stuck out just as much. I ended up going somewhere else to have this fixed. The other thing that I voiced that she did not listed to was there was a piece of satin that wrapped around my waist on the outside of the dress. It laid pretty loosely and was not flattering at all, so I asked her to take it in so that it was tight around my body. She just kept saying \"no, that is how the dress is supposed to be\" But that is not what I wanted! I ended up going somewhere else to get that fixed as well.  I also needed the waist taken in, which turned out okay, but the neckline on one side was a little uneven. Luckily I had my hair swept to one side for the wedding so you couldn't see it in the pictures. She hemmed the bottom of the dress. The times that I tried it on I didn't really think about that I was lifting it up in front to walk, I kind of just did it instinctively. When it came time to walk down the aisle, I realized when I didn't have a hand free to pick up the front it was too long! This is partly my own fault since I didn't think to make sure I could walk okay without pulling it up earlier, but was still disappointing. I was able to sort of kick it up while I walked so I didn't fall. Lastly, she did a bustle in the back of the dress. It was basically a button held up with a few pieces of thread. Again, I probably should have realized when I got the dress that this wouldn't hold up, but it just didn't cross my mind. As soon as my coordinator saw it she was worried that it wouldn't hold. Sure enough, about twenty minutes into the reception the bustle thread broke and a few of the girls had to figure out how to hold it up with safety pins. I'm really not very hard to please and I understand when certain things happen, but this experience was really disappointing all around.