Showed up on time, professional, and price was right. Yet I am still seeing bugs and insects. I'm not sure if it is because he only sprayed outside, as I am used to the exterminator spraying both inside and out. I hate to think they spray just enough outside to draw the bugs inside in order to get you to require their services more frequently...The last company I used, I didn't have any bug problems for MONTHS, almost a year even. It hasn't even been 2 months and I don't feel that the service performed or product used was very good. I guess you get what you pay for and cheaper service sometimes means exactly that.