POOR MANAGEMENT SKILLS, TERRIBLE JOB COLORING HAIR, & MANAGER VERY UNPROFESSIONAL!!!!\n\nAWFUL MANAGER- GLENISHA HALL\n\n\n I came into this salon to get my hair colored a medium natural looking blonde... and when I left, it was 100% auburn! The stylist told me they could get the color almost exactly how I wanted it prior to getting it dyed. I brought my friend in with me, because she had the hair color I wanted; showed her to the stylist so they could physically see a perfect example... But I guess that wasn't good enough! Leaving the salon with wet/damp hair I thought maybe it would lighten up once it dried, but no! I got home & was very disappointed! That evening I consulted a PROFESSIONAL cosmetologist (different company) & she recommended to give the stylist a second chance to fix my hair without being double charged, so they can at least try to keep their clients pleased. The next day when the manager was scheduled to work I spoke with her & explained how I was very unhappy with my hair color & the fact it looks NOTHING like what I showed her & she was very rude, & unprofessional!! Her response was pretty much \"too bad so sad.\" After a 10 minute dispute over the phone going over the same thing explaining to her how my hair is NOTHING like how I asked (repeated that about 9 times until it finally phased her), she offers me a 10$ service which had NOTHING to do with changing my hair color!! Are you kidding me!? I paid near 100$  to get a God awful hair color I never even asked for, & you're offering me a deep conditioning treatment for 10 dollars!?!?  No thanks, they'll probably find a way to screw up that too! I think I'd rather have a blind man do my hair next time. So if they don't have severely poor management skills, then someone please redefine that for me!! I had a TERRIBLE experience at the salon & I advise every woman out there who's looking for a nice hair color to NEVER GO HERE!!!