Every now and again you go to a place where you feel like the staff just plain doesn't care.  Waited for 15 min for silverware to eat our first course while another server told us his life story and didn't realize we had food on the table and no way to eat it.......food was sub par and honestly didn't reflect the menu description at all....really want this place to be great because I can ride my bike there and eat and drink with my family(pay attention management) but until they care, no one will care to return for a second go...even though they want to.....