I have been here many times, the cleaning they do is alright nothing to complain about. But what is giving this place a two stars is the service. Normally I come in and they write my name down and I pick up my clothes in a couple days no big deal, but the past few times I have been here the person working at front can never find my orders. I sent my husband over there a few days ago and they couldn't find our order, so my husband leaves and I call the store within 5 minutes. The lady was very sweet and nice and she sat there for a few minutes looking on the computer. Finally she finds an order under a completely different name. She described the clothes to me and that was my order! I was so relieved that she found them. I don't know what the deal is but some of the workers only ask for a name and they write it down on a paper and leave it in the counter and I leave. Other times I have gone in and another (completely different )worker would look up my name and confirm it and then send me on my way.