I love the concept and I am a cheerleader for this place to do well. I'm a big fan of buffalo meat as a healthier red meat and their dogs and burgers are both excellent. They also serve fries and sweet potato tater tots that are baked vs. fried and they are also delicious and somewhat guilt free.\n\nThe reason for the two is the service, which REALLY needs to improve. The people that work there are friendly, and polite, and they've even given our daughter free frozen yogurt. \n\nWhat's the problem you ask? They can NEVER seem to get an order together in a timely fashion. You're always waiting for something while other portions of your meal are done. I think the last 4 times I was there the fries weren't ready when my dog was and EACH time (I swear I'm not exaggerating), they forgot to bring me the fries when they were done even though they promised me they would. Each time they tell me they will bring them out to me and each time, I have to go get them and remind them they owe me an order of fries. The last time I even watched them take the fries out of the oven, salt them and leave them in the bin, just 2 minutes after I placed the order. And the thing is, they're never that busy, we're always one of only two or three couples in the whole place.\n\nI've suggested to them that instead of preparing the food right in front of you, they should do what they do at Noodles or Panera Bread and make your entire order fresh, in the back of the house, and bring it out to you when they are done. If people knew that waiting was part of the experience, they wouldn't have an issue with it and I think that would make this place a hit. I truly hope it succeeds!