So tonight during a custard run, I witnessed the general manager taking his frustration out on an employee by yelling and dropping the f-bomb within earshot of dozens of other patrons to include many families with children. It was disgusting and completely inexcusable.  When I asked to speak with the manager to discuss how unhappy I was, he refused to see me. I waited 10 minutes while my custard melted and he still wouldn't come out. Shame on the manager for not keeping your cool. You can't be a leader if you can't keep your cool. I'm not surprised if you have employees that aren't up to par. I wouldn't be motivated to work hard for a man who yells and curses at me.