I wish I had more to say about BBG but apparently they are doing so well they do not need new customers. \n\nI had seen their truck around town and found their card in a local paint store. Called or emailed them several months ago for the first time and got no response. Someone handed me their card again several months later and I called again and left a message - this time they called back and scheduled an appointment and Jason came out - on time - to discuss the work I wanted. \n\nI THOUGHT that was a good sign, but apparently not, He said he would be back in touch in a few days, that was over one week ago. I am not in a rush to have the work done, but it would be nice to know if they are ever going to come back to me (guessing not). \n\nAll it takes is a simple phone call or email to say \"hey, we are swamped right now, are you in a rush? We have not forgotten about you and will get back to you.\" Instead, complete silence. I like to support local companies but I guess this one is doing so well, they do not need my business.