I've been taking one of my nanny kids here for a year, and we have figured out the quirks. We always call ahead to make sure they are open (days closed can seem random  FYI) and we don't wait Til the end of the day to go. Usually there is not a long wait, just the standard shot given typically within 5 min of arrival and the 30 min wait post shot to be sure there's no reaction. The receptionist has been here every time and she's very friendly. They got new wifi and it works better than the last time. The waiting room has a nice sized tv for waiting children and there are plenty of magazines. The bathroom is nice and clean. For an allergy place, I can't think of what else you could ask for.