I was excited to work with Carl at my tasting.  I had some issues finding the place and traffic was bad.  My 30 minute trip turned into a 40 minute trip and I was 15 minutes late.  I figured I could talk to him when I got there (rather than try to find his number while driving) and it wouldn't be a big deal.  I got there and was informed he had left for the day.  Ummm ok.  Kind of shady considering he had my number and could have informed me.  I decided I would give it another shot - maybe there was a good reason.  I called a few days later to reschedule and left a message.  Several days passed with no response.  I get that I was late but I am a customer.  I was left feeling he was very stuck up and unprofessional.  He could have said he has a late policy, wasn't available, or said anything at all.  What a waste of time.