Worst haircut I've ever had!! What a waste of $55. Now I have to pay another $50 to go somewhere else and get it fixed. I am so upset. I was clear about what I wanted, brought several photos. I was looking for a long bob and ended up leaving the salon looking like Johnny Depp's Willy Wonka.I asked for shouder Iength and my hair is way shorter than I asked. So upsetting and then feeling forced to add gratuity because the person who gave you the terrible cut is standing at the counter watching you pay. Awful cut and awful experience. Unless you're looking for a simple trim that you could do yourself, do not go to this salon!