Terrible. I had a baby dress (never worn other than to try on) that was too small for my daughter. I went in with the tags and dress still on the hanger and asked if I could exchange it for a larger size or another similar dress. I waited 15 minutes while cashiers were unsure and the manager didn't even take the time to come our when they called for help or for MOD to the front. I was told I could not exchange the dress for another but the manager could probably \"work with me depending what kinda deal I was looking for\" and I could PURCHASE another dress with a discount and give them the dress I was returning. Never before have I experienced this in retail. Absolutely ridiculous and unprofessional.