Fell short of my expectations.  I was choosing between several of the newer hotels on the strip and chose Aria based on its reviews.  I liked some aspects, but just expected more and for the service to be more seamless.\n\nWhen my boyfriend and I checked in, we were given a low level floor that looked directly into other rooms.  We asked if they had anything else and they said they could move us to another floor with two queens instead of a king.  We went for it and as soon as we stepped into the new room I had to hold my breath because it reeked so badly of smoke.  I should have never made the first simple request.  The front desk rep on the phone told me to call back later and also that there were no smoking rooms in the hotel, yet they had just switched to non-smoking the day before (and we were asking if we wanted a smoking room when we checked in).  A few hours later we called back and after being on hold for 45 min and eventually going back and forth between the front desk and calling from our our room we finally got our room changed.  Management did give us a food/drink credit, but I would much rather have not had two hours of hassle when I was looking forward to relaxing.\n\nThen the TV in the room was broken and we had to call service again and needed a new cable box.\n\nHousekeeping did not come by to clean the room the first day.  The second day I had the service sign illuminated for over 4 hours in the afternoon while we were out and it still wasn't made up by 4 pm.  I had to eventually call to schedule housekeeping.  Once they came they did do a good job.\n\nI've stayed at Encore by Wynn and the rooms and technology are nicer.  I will say the beds at Aria are comfortable and the dinner reservation help was good.  I will probably go back to the Wynn or got to the Cosmopolitan next time.