How does that saying go \"Fool me once, shame on you.  Fool me twice, shame on me?\"\n\nMy Orthopedic is affiliated with this hospital, and I developed a problem with my shoulder.  Since I'd just seen my Orthopedic about my knees and hips, he wasn't readily available for another visit so soon.  Thus I chose, what I thought would be the next best thing;  the hospital he was affiliated with, thinking that all results would be readily available for my Orthopedic upon my next office visit and he'd be better able to make a diagnosis/treatment plant.\n\nFirst off let me say that this hospital and its parking lot is very small. it took me a minute to locate the Emergency Unit.  Once there, I had to play \"musical windows\" with the ER personnel processing paperwork.  The waiting area was very small and dark.  What began getting on my nerves, along with the shoulder pain, were the ER Admissions team making jokes with each other, and seemingly processing endless amounts of paperwork for ghost people.  \n\nWhen my name was finally called, I was told that my Orthopedic's On Call Physician wouldn't be able to see me.  Instead, I saw a Physician's Aid, who put me in an arm sling, wrote out prescriptions and sent me on my way???\n\nLater that month, I was admitted for Outpatient Surgery.  Long story short:  1) A Security Guard escorted me to an empty, dark lobby where I waited for the Outpatient Team to arrive.  Upon Admission (and I discovered days later after the surgery), I discovered that I'd been given another patient's paperwork.  2) Two nurses were unable to find a vein for the I.V. (after 10 sticks. Mind you I couldn't eat or drink before surgery) and the third nurse (who used an Ultrasound machine) dug that needle in so hard that I have a long streaked black and blue mark.  Overall, you can count all 10 sticks between both arms.  3) Why did the nurse ask me what I was allergic or had intolerance to, only for my Doctor to write me a prescription for the very drug that I'm intolerant to? Obviously there was a miscommunication  between my Doctor and his assisting nurses?\n\nI've since filed complaints and will be now  looking at my Orthopedic sideways.