After seeing a movie at the nearby Harkins, my family and I went there for my cousin's birthday dinner. We picked this place based on the positive online reviews. The place was unimpressive looking, but there was quite a wait which I took as a good sign (nobody lines up and waits for bad food...or at least they shouldn't). After half an hour we got seated. They placed us in what looked like an addition to the building and it was freezing! They had the A/C blasting and a ceiling fan going. Our server was very nice, and our drinks and salads came out rather quick. Then it took a turn for the worse. Well over an hour passed between receiving our drinks/salads and when our meals where finally brought out to us. During that time, none of our drinks were refilled, our used plates weren't removed, and no one came to check on us until the hour mark. When our food did come out it was nice and piping hot, but it was also unrecognizable. Every plate was drowning in marinara sauce. You had to do some serious excavating to uncover your food. And the food was pretty mad. We ordered spaghetti, eggplant parmesan, and the manicotti. Ragu tastes better than the sauce that they seemingly have an neverending supply of. And the eggplant was mushy and unflavorful. To add insult to injury, the prices were absurd! They charged prices on par with higher end Italian restaurants...yet this place is a far cry from anything upscale. Maybe this place is only good for the pizza, but based on this experience I'm not willing to give it a second chance.