My used car was ready to take home 3 days later than Findlay North PROMISED it would be ready when we were in discussion. By the time it was delivered, I had left for a trip out of the country. Their lie was extremely unprofessional and caused much inconvenience to continuously have to call the dealership to hear that to they had lied to me and my car would not be ready before I left the country for my trip. The manager fed me a bunch of crap about the price that was different from what I had agreed to with the salesman. \n\nIn addition, there are multiple scratches on the hood of the car. Every other dealership that I have ever bought a used car from has had the decency to fix up scratches before giving it to the customer- further showing me why I should not do business with Findlay North.\n\nIt is completely unacceptable for a reputable dealership to lie to customers and offer such poor quality, which is probably why their customer parking lot was completely empty. I am a fan of Volkswagen cars, but I will be servicing my vehicle and purchasing future vehicles from any VW dealership OTHER than Findlay North. I will be letting my family and friends know about the service I received.