I came here only because their braces prices are $2000 less than other local orthodontists. Otherwise, I would have definitely picked somewhere else that has better service, smaller waiting time and friendlier staff. \n\nThey make you wait at least 20 minutes every time after your scheduled appointment time, which is ridiculous because then why would you even give us a time in the first place? Second of all, my older sister who got her braces done about 3 years ago would have to wait 2 hours several times which is also ridiculous, so that's when I had to go up to the desk and yell at them for being so ineffective and they reluctantly let us in. \n\nAbout a month ago, I had an appointment scheduled on a day. Two days before that day, they call me and tell me that they are going to be closed that day and that I must reschedule. EXCUSE ME? Then they proceeded to tell me that their next available open day was in 4 weeks. So practically it would be 8 weeks since the last time I saw my orthodontist. So then I AGAIN yelled at them and told them that this was unacceptable and they said \"Oh we'll try to squeeze you in in three weeks.\" WELL GEE THANKS. \n\nWhen they call you in and seat you at a chair, it is a couple minutes before a nurse comes to serve you. Then they call the orthodontist which takes ANOTHER couple minutes and spends about 2 minutes checking everything and leaving orders to the nurse. In NO WAY does she even stop to ask if you have any questions. \n\nOverall, the experiences I had with this dental association is something I do not want to go through again. After my braces come off, I will make sure I never come back.