WOW, I have never had such horrible customer service in my life. The associate was completely inept, he could not comprehend the most basic concepts and I was forced to repeat myself numerous times. I asked him for an address and contact information for a service center because the car I rented needed an oil change right after I received it; and he told me he didn't know the address and said \"he service center down this road somewhere you will find it\" a disgruntled look is all I could muster up for him. Anyway I will never go back to them again and wouldn't even bother calling unless you want to be on the phone listening to drivel and unanswered questions for hours