Pluses: Inviting decor/atmosphere, good food and cocktails (which were fairly reasonably priced), and the waitstaff was friendly and attentive. Minuses: Even though we had reservations, it still took 20 mins before we were actually seated and we had to wait in two different fusterclucked lines - people were bumping into each other and unsure where to stand or go (numerous signs for the \"Host Stand\" were borderline comical, giving an Alice gone through the looking glass experience - but with annoyed tourists); we asked the seater to speak to management (we were there for family celebration,and the evening wasn't feeling terribly \"special\" with this first impression), who didn't appear until 50 mins later (that's because she never bothered to contact himl) - the manager was extremely defensive, admittedly he was probably slightly broadsided by our complaints but still seemed barely receptive to the criticisms and made repeated excuses about \"the layout of the restaurant\" and told us we should've came in via the revolving doors that we almost got whacked with twice because \"most of our traffic comes off the Strip\" (we'd already explained we were locals, apparently we shouldn't come in where the valet is). All in all, we'd have been better off going to a nice local joint like Chicago Joe's - this place was basically a fancier version of the Macaroni Grill.