after reading so many great reviews i decided to try the pretty kitty. i will give them 2 stars for how nice the girls are and how well decorated the shop is. (very cutesy.) i just cannot go back. i have been waxing for about 4 to 5 years now so i know it is not a painless act but this place left me swollen for 2 days. that has never happened. i dont know if it was the wax they used or what but wow. hello pain. the girl was sweet who did mine. it took about 15 minutes but i felt like she went over some parts again and again. (maybe that led to swelling?) she missed a few. i did not leave pleased after wobbling out of there. it is very sad because i wanted to really like this place with all the great yelps and how cutesy it was.