Terrible customer service!!!  I had some drinks and appetizers, one of them being some wings.  When they brought out the wings they were the wrong flavor. I told the waitress that they were the wrong flavor and she kind of looked at me funny and told me that because they didn't have a toothpick in them they must be the right order and that I must be mistaken. When I told her I was positive they weren't the flavor I ordered she begrudgingly said she would go put in the order for the correct wings and she left the wrong wings on the table. Since it had been a while since we ordered and we were hungry and they left the wings on the table everyone at the table had another wing.  A couple minutes after the waitress left the assistant general manager came over and asked what was wrong with the wings. We told him they were the wrong flavor and he asked if we wanted a side of the correct flavor. We told him all we wanted were the wings we ordered. He said that he could do that but he would have to charge us for the wings with the incorrect sauce because we already ate some of them. We explained the situation and he told us that their policy was to have all managers come talk to customers when orders are incorrect, which was never explained to us.  The waitress didn't even tell us about the manager and had only said that she was going to ring in new wings. After a few minutes of arguing with the manager we asked for our bill (which they charged us for the wrong wings) and we left. The manager was condescending the entire time and even yelled stuff at us as we left. I used to love Zipps but I am never going back.