Awful customer service from the pharmacist on duty. Waited for 40 minutes only to find they called the wrong place for my referral when he said I'm not on file, which I only discovered by accident as he was being rude and dismissive (saying the Queen Mary had never heard of me, when I'd told them the Queen Elizabeth!)\n\nThen they couldn't find the Queen Elizabeth pharmacy in the system (the chain's fault) so I had to spend 20 minutes figuring out how to find it through back channels on my smartphone for them. By the time I did find it, they turned to to have been closed the entire time. Wasted an hour in total and couldn't refill my prescription, the night before a trip so I'll have to take time off work to do it. \n\nThe whole time the pharmacist was unpleasant and unapologetic for this shitty experience. I get that there are elements out of their control, but to make me wait 40 minutes while talking to the wrong pharmacy is an error they should have acknowledged as being inconvenient instead of being petulant about it.\n\nI have never even left a Yelp review before, but this was so astoundingly & needlessly awful I had to. Do not come here if you want good service. There are plenty of awesome pharmacists at other outlets who are much more deserving of your repeat business.