Aria does not feel like Vegas...it feels like a dark hole with people trying to rob you of money. \n\nWorst customer experience I've ever had, ever. \n\nFirst the valet is in the back of the casino, you have to lug your leakages through the casino, bars, stores to the front of the hotel where the bell desk is. When we asked the staff where anything was, no one knew anything! \n\nI ordered champagne and strawberries a week prior to my stay. Gave my credit card info. When I got there it I stayed in my room for an hour an half going through different hotel staff with my \"disappeared\" order. They later changed their store to my card got decline- the card that I just used for gas and my card with unlimited spending...right \n\nThen we ordered two glass cups to be delivered to our room so we could drink before dinner- it took 2 hours...for two cups. \n\nBreakfast the next day was another disappointment- they delivered glass water with lipstick on it. Why would I eat anything with their dishes \n\nAll they could offer me was a \"Sorry\" and their horrible customer service \n\nDONT WASTE YOUR MONEY! You'll feel like that hotel guy from Oceans 12