Unfortunately, there are basically no bagel options on the east end of Pittsburgh, so we were forced to come here a few times. The food is decent and there is a large variety of bagels. However, the last few times we've come here the service has been terrible. The man working at the cash registrar at the end was shouting at his employees from across the room and made fun of us for using a Groupon. After we got our food and realized that one of our sandwiches didn't have cheese on it (which we ordered) we proceeded to tell the man at the registrar and he responded by accusing us of lying and charging us an extra .80 Cents for a slice of cheese. Unreal.. save your money and go somewhere else.