Balenciaga!  This place is as good as it gets!  Customer service is the absolute best!  I walked in with the boyfriend, we browsed around this extra small boutique, everything caught my attention, but nothing I would spend serious cash on.  I asked what colors they had in the Work size, preferably Giant Hardware, and out arrives wonderful Miss. Jhanin with her arms sticking out, decored with an array of all the Giant Works they sheltered in the back room.  Drools!  She layed them all out on a nearby couch, one on top of each other and I got to play with them all.  I handed her back all the eliminated ones and finally, I was down to two bags.  After much opinions from the helpful man at the door, Jhanin herself, and my lovely BF, they boxed up a Giant Gold Hardware Work in Praline.  I left Balenciaga happy, but not satisfied.  So a couple of minutes later, I returned, and they gladly  exchanged my then bag for my lovely Giant Silver Hardware Work in gorgeous Raisin!!!  :::droools::::    ... and that's the bag I brought back home to Texas with no regrets!  : )