I'm on the fence about this place. It's a beautiful and from what I can see, a clean place. I was told the groomers use scissors and I believe this to be true. It makes me a little nervous but I'm not a pro so maybe it's how good groomers work. The ladies at the front desk aren't the friendliest at times. They're a little pricey too.\n\nMy main pet peeve is that every time I pick up my baby girl only a few of her nails are clipped. Like every other one!! I tell them every time that she has one rogue dew claw that wasn't removed so they don't forget to trim that one too and sure enough they forget every dang time. \n\nYou have to pay first before they'll go and get your dog from the back. So if you would like to leave a tip and only have your card, you don't have the opportunity to evaluate their work before deciding on an amount. \n\nI'm in the process of researching other groomers. I don't have time, nor should I have to return to have them finish the job they should've got right the first time. Bummer because I think they're kind to my pup and that's hard to find. \n\nPro: they're better than the dirt bags over at Petsmart.