I've used Discount my entire adult life (23+ years).  I have always been very satisfied with them as a company.  Very competitive, great sales people, etc.  I did have one incident at a store in TX where they used a screwdriver to remove my center caps and gouged the aluminum up on every wheel.  Discount made it right.  Every wheel got professionally refinished and I was satisfied. \n\nThis brings me to my first and last experience with this particular location.  \n\nI brought my truck in for a rotate and balance. The guy at the front desk was awesome.  I explained to him that I am on my second pair of black lug nuts because the first set rusted after they were removed and installed with an air gun.  I had no problem with that - lesson learned - I bought a new, better set that consisted of 24 black locking lug nuts - not cheap.  I asked him if he wouldn't mind having the tech do them by hand so I don't have rust streaks all over my black lug nuts and wheels.  He gladly said \"of course!\"  Sweet.  This guy understood. \n\nI pulled my truck in and I waited.   As I'm sitting there, I can hear the tech talking loudly.  After all, my truck was in the very first bay next to the waiting room.  He said things like \"What the hell?  Is this a million dollar truck or something?\" and \"Oh!  Don't hurt my lug nuts!\".\n\nWhen it got closer to them being done, I stepped outside.   Now I could hear him really good.  He made several more rude comments and then, once I could tell he was done, I said \"that's mine\".  I said to him \"so, that was a pain in the ass, huh?\"   He said \"yeah. Why did I even have to do that?\"  I told him \"I heard every word you said\".  He handed me my keys and said \"sorry\" in the most condescending way possible.  It was the first time I was made to feel like an a-hole by this company. \n\nIn a nutshell, I'm never going back to his location.  No wheel purchases. No tire purchases.  Nothing.