I have never gone to a Jimmy John's as we dont have them where I live. Upon walking in i was greeted, I advised the cashier Ive never been here before needed to look at the menu. So I ordered a #9. He asked we quickly if i wanted to add a pickle... Umm no thank you. Paid for my meal before i could put my money away ge asked to help the next person.... Ummm im still standing here have not even moved yet. I asked if a drink came with...the answer was no. Umm ok so now i have to wait in line again to order a drink. Really if he would have asked me if i wanted a drink i would have known or at least not rushed me out of the way to get to the next person i could have gotten one. So no instruction what to do next i go to get my drink, a man hands me a sandwiches and says #9 right. Ahh yeah thanks... I cant find the lids or straws.... Look up ohhh wow there they are above the soda fountain... Im only 5'5\" but really? \nSo i get ready to eat my sandwich and its pretty big, i had to ripe it in half  to eat it, would have been nice if it had been cut in half.... \nThe sandwich it self was good, but the over all irritation of the experience will most likely keep me from returning.