There are several great therapist at this location,  if one massage isn't for me I ask for a referral to another therapist. I leave happy and well hydrated because usually I'm offered a bottle of water for me after my sessions when I know thats not included in my contract..  the front desk girls (morning shift since thats when I usually in) are full of energy and information and that can be refreshing so early in my day. \nI've noticed an alarm does go off around 8am and I've been told its T-Mobile's sensor alarm. If it bothers me I ask the  therapist to turn up the music. Ive also had my first facial here and I didn't know what to expect at first but I found the sessions to be relaxing and my skin looked better as the week went on. I found that I had questions only after the facial had happened so when I went in again I ask the esthetician all the concerns I had and she was soo knowledgeable I can really understand my skin now.. plus talking further helped customize my facial. Also I always let the therapist know I don't like to talk/ or I don't like this / I like that. Ive had a lot of massages and knowing what I want and speaking on those key component helps the therapist know how to better assist me in my experience here! I Love this location! Thanks!!