I saw this dentist to have my wisdom teeth out. When I was there first for the consultation I asked the office lady to make sure my insurance was gonna cover it. All was good and I paid only a copay. When I went for the extraction, again I asked her to make sure all was well, and she said yep ur fine. Then I got a bill for $1200. When I called they said \"Oh, you reached your maximum\", which I had never done in my life but that year I got my first crown... When I explained to the staff that I specifically was told by the staff that it would be covered no one helped. So I made an appt with Dr Twesme asking for some leniency, maybe to meet me half way, he was demeaning, annoyed, and told me that \"you should pay your bills young lady\". That's right, I'm young. And your lazy staff didn't obviously contact my insurance and no one is taking responsibility except me. I paid the $1200 over the course of a year. Between them and I, I was the only honorable one.\nPS: He did ok on the extractions.