I've lived in the area for about two years now and my wife actually discovered this little diamond in the rough not long after we got here.  I started playing board and card games a few years back, my gateway game was Settlers of Catan while in college a long time ago.  My wife had picked up two games for me for some Xmas presents last year and was extremely impressed with the awesome customer service.  His recommendations were spot-on and I we have enjoyed Pandemic and Dominion many times over now.  We've since introduced our friends and family to those games as well.  Although they look small from the outside, much like the Tardis (Dr. Who joke if you are not familiar) they are bigger on the inside.  Their selection has a good cross-section of the many types of games that a family would want: euro, ameritrash, cards, some miniatures, family, classics, and all kinds of others.  They also have a trade-in program to get credit towards another game as well as a lending section to try before you buy.  Check them out and you won't be disappointed.