I can honestly say that I have been to this store at least once a day (and up to 4 times in 1 day) since buying my home (and doing most of the remodeling myself and with my Dad).  \n\nThe service overall is very good.  I think out of all the times that I have visited this store, there was only once or twice where the service was less-than-stellar.  All the other times - great!  Quick check-out, knowledgeable staff, and a good selection of materials/tools.\n\nEvery employee makes eye contact, says \"Hi, need help finding something?\"  Have yet to have 1 visit where I wasn't asked this at least once...and more often than not several.  I am very familiar with this store now so I don't usually need help finding something - more often than not I will solicit advice/guidance if I am not 100% sure on something and the staff know what I am talking about.\n\nI ordered my cabinets through HD and they turned out beautiful (Woodmark - Portland style, Square, Cherry wood, Java Cherry finish).  Sarah assisted me with the ordering/design/etc.  She is very very knowledgeable with this aspect.\n\nI applied (and got approved) for both the HD Card and the Home Project Loan.  The HLP is fantastic - a fixed rate, lower than a CC - with up to 7 years to pay back (although I am not planning to need that long).\n\nI do go to Lowes too - I just happen to go to HD more.