I was checked into here in September of 2010. I was extremely ill and disoriented, and I was made to wait in the ER waiting room for 4 hours. After 3 hours, they actually hooked me up to an IV in the waiting room area with patients around me, so everyone coming in got to stare at me. This, to me, was unacceptable. \n\nThe worse of the problems was the billing statement. Mercy Gilbert has been asked several time by both me and my insurance company to forward a complete bill to my insurance. My insurance agency says that I am covered. I receive bills every couple months, and they are all for the full amount, with $0 paid by insurance. This was nearly a year ago, and low and behold I received another bill with the full balance yesterday. I called my insurance (who has always been wonderful) and they said they STILL had not received information- this was the 6th time we have had to ask them for it. I called them today and was promised they would send it over, again. It's a never ending circle, and I will NEVER go back.