When I walked in here at 10:00 a.m. today, I was hoping to see an assortment of scrumptious bread products (perhaps of the breakfast variety, given the time of day) and attentive friendly staff. Instead, the first things I encountered were a closed register to my right, a tower of products for sale to my left, and a short line of patrons ahead of me. \n\nI scanned the menu overhead. Nothing offered for breakfast jumped out at me as particularly exciting. There were several staff members behind the counter, some bustling about, others not so much. For the four minutes I stood in that unmoving line, not once did any member of the horde of visible employees greet me, smile at me, or even freaking look at me. This made me unhappy -- hey, Kneaders, let me know you appreciate my business! \n\nAs I continued to stand there like the ghost I apparently was, things started to agitate me, like the location of the merchandise mountain blocking the dining area from view and the fact that the bread behind the counter was haphazardly thrown onto wooden shelves (I assume this was the look they were going for, though). I noticed a display case filled with dessert-type items. It was still breakfast time according to their posted menu (\"till 11 a.m.\"). Why weren't breakfast items showcased? Maybe hip Arizonans eat frosted brownies for breakfast and I'm out of touch.\n\nI wish I could comment on the taste of the food, the speed & accuracy of service, portion sizes and what not. Unfortunately, I departed after those four uneventful minutes. This first impression of Kneaders is a crappy one and I don't plan on giving a second chance any time soon. Great job rubbing a bread lover the wrong way!