Terrible first stay here. And we've been here no longer than two hours.\n\nThe first room we had, 15270, was dirty unbeknownst to us. Had housekeeping not come to our room, we would never have known. Could have fooled us though, it gave us a great illusion that it was perfectly clean until we paid attention to the details. Apparently the room was marked dirty in their records so they sent someone to double check. We sent them away thinking it was a mistake but I'm kind of a nut about these things when it concerns lodging so we all looked around. There was hair all over the mattress and some smudge debris on a few of the pillow cases. I even took pictures of it. One strand on a pillow looked like it was pubic hair. NOT cool. Onto the restroom, not pretty. There was what looked to be like dry urine on the floor in front of the toilet. Yuck. Lifted the toilet seat and there was brownish/yellowish muck all over it. Disgusting. The soap dishes, stained and obviously not cleaned prior. My mom decided to give the front desk a call but even the phone was not working... She had to call from her cell phone. A total mess.\n\nOff we went, to room 18109. First thing we did was check the room's hygiene, didn't even bother to get comfortable this time. Similar shit. A soiled towel behind the door, dried make up (lipstick?) on the bathroom counter, and urine sprayed all over the toilet seat, which my boyfriend spotted, that housekeeping failed to wipe off. Gave the front desk another ring.\n\nFinally, here we are, in our third room. The walk here wasn't pleasant as we were all beginning to bitch about the hotel's housekeeping. We were greeted by hotel personnel, Dennis (was extremely nice and accommodating), who walked us in and inspected the room and made sure it met our expectations then comped us $150 for hotel wining/dining for our troubles.\n\nThe all-in-one remote that controls the room, impressive, but it's been done before. Pretty standard for luxury hotels.\n\nThank God it was free because of this three days stay offer my mom received. I would have been PISSED if I spent my money on rooms and had gone through this much trouble.\n\nAnyways, I'm still optimistic about the rest of our stay. Let's hope it's pleasant from here on.