I can't begin to tell you how absolutely terrible this company is. I am renting a house from them and it was in absolutely deplorable condition upon move-in. Just some of the issues that were encountered in the first week: \n\nPest infestation, A/C not functioning (three times in nine months), the stove leaked gas (could have killed us), the house was filthy (including black toilets, caked on dust everywhere, dead bugs, etc), all light bulbs were burnt out, refrigerator broken, dishwasher missing parts, toilets constantly ran, etc.\n\nIf 048 simply apologized for the oversight and took care of the issues, while frustrating, we would have just let it be water under the bridge. Firstly, they would not even answer our emails or take our calls. If you do reach them, they take the attitude that nothing is their fault. In order to get anything done, it requires legal threats. When our water heater burst on a Saturday, we called the 'emergency line' and just got a voice mail with no response. This meant we had to be without hot water for 72 hours. \n\nNow we are currently in the process of acquiring legal counsel to get out of the lease.\nIf you are considering doing any business with these people, save yourself thousands in legal fees, hotel nights (from inhospitable conditions), and headaches...stay away!!