Last Sunday, my car decided that it no longer wanted to start. I have a 2011 Dodge vehicle, so there is really no reason for it to be acting up. Jumping did not work, etc. etc... I had to wait until the next day to have my car towed. I had it towed to the nearest dealership for them to use my extended warranty on the vehicle to fix whatever issue they may find. I have had less than stellar service each time I have been to this location before, but decided to try it again.\n\nI had received an e-mail from one of their employees, DAVE COLWELL stating that the issue was caused by a shorted out battery. The e-mail was very short with poor spelling and grammar. i called Dave back and told them to proceed to fix the battery. Upon arriving to pick up my vehicle, I stood waiting for him for quite some time, as he spoke socially with another gentleman about the weather and such. I did not want to interrupt, but I did figure that he would notice that his job should come first. Once I was finally acknowledged, he told me it would be $206 and that it is the only thing my warranty doesn't cover.... of course! Why would it? He pulled my car around, and I got in and drove off.\n\nLets back it up for a second... on one of my first visits to this location, I had my non-working cruise control fixed, and paid my $100 deductible (It is once again not working), Upon leaving, my \"low tire pressure\" light was illuminated, and has stayed illuminated for months, regardless of my attempt to fill the pressure or with the changing of new tires. But I wasn't about to go in and pay another deductible when it wasn't causing any harm (the PSI numbers were still accurate, so I was still safe in that regard). I went in another time because my window had randomly fallen inside of my passenger side door. While they were doing work on it, I asked them to check the light as well. The first response I got was that the \"guy who knows how to do that stuff isn't here today, so you'll have to bring it back.\" I brushed it off, again, because it was no immediate concern of mine and let them fix my window. Upon picking my vehicle up again, I inquired about it again, thinking the gentleman who \"does that stuff\" would be in. He took a look at it and the issue could not be resolved, and I was told that no one there would be able to fix my issue.\n\nFAST FORWARD back to when I am picking my car up from the battery replacement. I get in my car and drive away... NOW, not only is the light on for the tire pressure, but it is beeping at me every 5 seconds as I am driving down the road. I pull a U-turn and head right back to the shop, and explain the issue to DAVE again. Mid explanation, Dave jumps into my car and points that it is not lighting up or beeping. Well, if I had been able to finish my sentence, he would have known that it was while driving. He asked my permission to drive my car, and PEELED out of the parking lot in a manner of which he should not be driving in, let alone in a customers car. He was gone for all too long, came back and slammed on the breaks, as if he was annoyed that I was back. I tried explaining to him that the light had been on in the past, and again, without letting my finish my sentence, scolded me for 'not bringing it in sooner.' AGAIN.... if I were able to finish my sentence, he would know that I HAVE. I told him that I had, and that I was told nothing could be done for me. He laughed and said \"Who ever said that should be fired!\" ... my response, \"Well DAVE, that person was you.\" Dave has been the person I have worked with each and every time I have been to this location. Check your records. He immediately became appalled and said \"How absurd, I would never say anything like that!!!\" And began to get extremely defensive about my comment in front of his peers and co-workers. He then asked \"Well we will have to put it in the shop. What do you think?\" I stood there, looked at my car for a second, and concluded that after paying $206 for a battery and labor, which ultimately had created a new problem, that I would be going elsewhere. I said \"I think I will be taking it somewhere else.\" Without saying a word to me, DAVE COLWELL went back to his desk and began working. It was very unprofessional and disrespectful of him. I know that you are older and I am younger, Dave, but you have no idea about who I am, where I have been, what I have done, how responsible I am, my level of education, my job title, etc. and you have absolutely no right to be treating me, or any other young person, for that matter, in a way similar to that of Monday, October 13th. The way you spoke to me and handled yourself is what is absurd, and your company should be taking note of your actions.\n\n\nAfter this episode, I drove my car down to Meineke on Hayden & Thomas, and I had my car back to me in minutes after a simple recalibration on my car computers that turned off the light and fixed the beeping, with no deductible payment necessary.