This is probably hands down one of the worst fro-yos I have ever had. The consistency is off- more icy and watery than creamy for most favors except the chocolate. The chocolate is slightly creamier. When you put it in your cup, it does not hold its form and just melts to the bottom. Half of the machines were out of order when we went today. \n\nThe service is also lacking. We asked for sample cups and were rudely handed 4 for 3 of us, which would be ok if we only had only wanted to sample one flavor but usually when I sample something, it is to decide between flavors.\n\nWhat a shame since it has such a prime location and a well-stocked toppings bar.