Ok, I'm seriously baffled by the negative reviews. I went there last week with my spouse and we had an AMAZING experience. And, I'm kind of an opinionated person. We had a great sales rep, Kenny, who helped us from the minute we called on the phone. We were able to get awesome terms on a new computer, 12 months same as cash, and it wasn't hiked up like other similar places. Plus, they report to the credit agencies so it will improve our credit. We've referred a few friends since last week and they have all had great experiences! Don't let the negativity get in your way, def give them a chance. Ask for Kenny.