Worst counter service I've ever had...anywhere and for anything.  I rented a luxury car 2 months ahead of time. After reading reviews warning against budget carriers, I booked with Hertz ... thinking that paying for the name would be worth it.  I arrived exactly when I said I would and they told me (rudely) that I would need to wait 45 minutes for my car. So I watch these two idiots with attitudes make fun of customers, check out every woman who came near the counter and display the worst customer service I've ever seen. When I finally did get my car, they tried to put me in a Toyota Camry at the same price of a Cadillac.  He CHANGED my car type to a multi-level downgrade withour even saying anything!  So, he was going to try to just slip me into a different car at the same premium price on a two month old reservation...after waiting 40 minutes.\n\nThere was one shining star in this experience.  Liz (or Lisa?) in the loading area saw our distress and made it right.  She was wonderful.  The two losers at the counter should be fired. I wish I took the names so I could put them on here.   Liz (or Lisa?) should be running the place.\n\nStay away... at least until someone gets rid of the meatheads at the counter.