Well, in my first and only (and probably last) visit to this restaurant, I cannot really say that I had a good experience.\nWe were a party of 6 (most of us from out of town), and were expecting to have a nice evening. It ended up being a nightmare.\nIt started out with our appetizers. I had ordered the escargots with the butter sauce. The waitress turned up with my escargots PLUS a ton of melted cheese on top of them. Not exactly what I wanted, but she said that they wouldn't charge for it because it was their mistake. Understandable... The next couple of hours (literally) after the appetizers, our group spent waiting for our entrees, and begging for water and bread (that they had ran out). After looking around and seeing everyone else eating, we brought to the waitress' attention that our dishes had still not arrived. We complained, one, twice, three times. We asked to talk to the owner (which we knew was in the premise). Our answer was \"I'm sorry, he is in the kitchen and cannot come and talk to you guys\". Are you kidding me? What happened to the concept of customer service, especially coming from the owner, who supposedly should care more about the people that come to his restaurant than the regular staff?\nAnyway, after two hours we finally got our food, which was cold and overcooked. One of the persons at our table couldn't even eat her food.\nDon't need to say that this experience ruined our evening.