I bought a co-sleeper and did not realize it was missing the sound/light machine because I have never had a co-sleeper before. When I got home and realized it was missing this piece, I called the store several times but kept getting a voice message without a greeting, so I left messages. No one ever returned my calls. I also paid $28 for the co-sleeper. By the time I ordered the missing piece online, I could've just bought a brand new one. I feel so ripped off. \n\nThe few times that I visited this store previous to the co-sleeper purchase, I saw that the clothes are not separated by one size, but by several within age categories. The maternity rack is not sorted at all. The cloths are hung up, but unorganized. When I asked an associate why the cloths were unorganized, she replied, \"Oh honey, that would take too long to sort!\"   \n\nI've been a Kid to Kid shopper for years, and have never purchased anything with missing pieces there. Also, the cloths is sorted by age or size over there. The prices are cheaper too. (Last week, I saw the same co-sleeper that was brand new in box for $18, with all parts.) They also pick up the phone with a live person.\n\nI have also heard employees discussing their personal life and plans in involved discussions every time I've gone to this store, which is unprofessional.\n\nNot going back to overpriced Tiny unorganized Wardrobe selection.