Well....first I must say we are no stranger to Ocean Club or Mastros steakhouse.  We venture here a few times a year.  We find the food, on a regular basis, to be consistent, and excellent.  I almost feel bad about writing what will be a negative review because I have never written a good one.  We are usually very  satisfied however I am a little bitter right now.\n\nI am pretty sure we get the same thing every time we visit.  This would be crab legs for my wife and ribeye for me with warm butter cake for desert.  The crablegs are split for you (all the hard work is done) The flavor is awesome and they are cooked perfectly.  The steaks are cooked to your exact spec and normally comes sizzling on a plate (I really like that.....somehow enhances the flavor).  It is quite costly however, if you are going to spend the money, this is the place to do it.  The service is normally very good as well.\n\nLast night's experience was simply not up to par from what we would expect from Ocean Club.  First, we had a 7:00 reservation with a request for a window seat (window locations are prime seating and sought after).  We arrived at 6:45.  This timing was specific so that we could get there before the 7:00 rush to ensure we would acquire this window seat.  They let us know they were running a little behind but said they would set us up as requested.\n\nA half hour later we are still waiting but were notified they are simply waiting for the next people to get up.  I did take a quick peak in the dining room and found a couple open window tables.  Guess they were being saved for VIPs?  Now we are invested in waiting for this table and I am not going to let it go. \n\nA half hour later (yes we waited an hour for our 7:00 reservation to be seated) we were about fed up but they did seat us when I was about done waiting.  Really, normally we would have left long before however it was a special occasion and we did not want it to be rescheduled.  Plus we really had this time invested so we just sort of found ourselves surprised it was an hour later....if they told us to begin with it could be an hour we would have taken the next available.\n\nSo they said they had a prime location (window seat of course).  They placed us butt up against a group of 20 guys.  Some of the seats between our tables were so close to us they were bumping into my chair all night.  Plus the busboys were hanging over my chair just to get them water, etc...  These guys were pretty loud as well.  It's a loud place and we don't' mind that atmosphere, however it was a bit over the top for us.  After all that waiting I was pretty surprised at where they placed us.  As we were walking to the table I saw at least 2 other window locations which would have been perfect (I know..... I guess I am stuck on the damn window)\n\nMy wife and daughter ordered the crab legs and I ordered the ribeye (as usual).  Prior to receiving our meal the group of 20 received theirs.  There were a bunch of steaks all hot and sizzling.  We received ours right after them and I felt as though our meal was sort of an afterthought.  My plate was warm at best, the steak was indeed cooked to my medium rare request however had clearly been sitting around for some time.  The crab legs tasted good (as usual) however they were not split correctly.  Just sort of seemed rushed.\n\nBecause we waited and hour they did buy us the 10 dollar warm butter cake but, you know, it just didn't make us leave with a good warm and fuzzy feeling.....I guess I sorta seem a little bitter and maybe even winy review but.....I expect much much more from them.