Wow, worst customer service ever. We went there a while back. We chose to eat there cuz my bro in law had bets on the basketball games, so we figured we would go watch the games and drink some beers. -First problem is he asked for a glass of water to go along with his pint, the waitress said they only sell water for $1. Can you say, Illegal? -Second, all of the tv's were on sports center while the games were on. We asked our server to change a tv that only our table could see to the game. She responded with \"all of the tv's  have been requested to be on a certain channel by other guests.\" The place was practically empty. -Third, we ordered a $7 chips n salsa started and received half a basket of chips and prepackaged salsa. I asked for a refill of chips and she said she would ask about refills, and never came back. \n-Four. They had a special for a gallon (ish) personal table beer dispenser. I asked for that with the \"blondies\"  brand beer and was told they only fill it with buttwiper products, even though it says nowhere on the menu that it was restricted to that brand.\n-Five. the food sucked. I didn't expect much from a sports pub inside the miracle mile.. but this was really bad.\n-Six and final. I asked to speak to a manager and I addressed all my concerns list with him. As for the water, he told me it cost money to wash the glass so they can't give free water. I just spent well over $100. I think that can cover the rinsing of a glass. \nAs per the TV situation. He told me that it is first come first serve, but he would be happy to put a game on for me. (we're done eating now and don't care)\nAs per the chips. He said he will get us more chips. Again, we're done eating and don't care.)\nAs for the beer special, He told me that the menu should say its restricted, but won't do anything about it. I told him it was false advertisement and he compared his restaurant to a STRIP CLUB in saying that just because they say you're buying a lap dance doesn't mean you're not going to get a BJ+. \nHe blamed all of our problems on the waitress and told us not to tip her if we weren't happy with her service. I responded with fact that it was his fault because he is in charge and even if I didn't tip her, the company would still tax her for it. \nOverall, I will never go back to this dump.