My friend was getting married in Las Vegas over the Memorial Day holiday and instead of having everyone spend a fortune at the fancy strip hotels, she picked the Tuscany, so everyone was able to get a good rate.\n\nI was traveling with another one of my friend's and her husband and we got to the hotel around 2 p.m.  We waited in line to check in and asked if we could check in early.  We were told that the room that they held for us were given to people that stayed longer and that our rooms were not guaranteed, even though we booked them about a year in advance.  That makes no sense whatsoever.  We told her we were part of a wedding party that had blocked a bunch of rooms, but they still didn't care.  When they said they had 2 rooms available, the rooms were in 2 separate buildings away from where the bride had wanted us to stay.  We told the lady where we wanted to stay and she said come back in a hour and they should be ready.\n\nWe came back exactly an hour later, only to be told they weren't ready yet.  The lady had us sit and wait 20 more minutes while she waited on a call back to make sure the rooms were clean.  They also had one room with a King bed and one room with 2 doubles, even though my friend and I had both booked rooms with King beds.  I let her have the King room, but once again, what's the point of reserving a room, if you aren't going to get what you asked for.\n\nMy room was okay.  I didn't have problems like my friend had with the sink and safe.  I did not like that you could hear people above you walking or running.  That was really loud.  Also, even though there are shades to keep the light out, it was still bright once the sun started to rise and that made me wake up way earlier than I wanted to.\n\nAfter the first day, my room was not cleaned by 3:00 p.m.  When I was getting ready to meet my friends, the cleaning lady came back around 3:30 p.m. and I told her I will be leaving soon and to come back.  On the day I was leaving, she knocked on my door at 9:00 a.m. to see when she could clean my room and I told her I was leaving today.  Shouldn't she know that?\n\nThe food at the Mexican restaurant and Marilyn's Cafe was just so-so.  We only ate there b/c there was noting else, but it wasn't that great.  I would have gone somewhere else, if there was something else close by.\n\nThe bar in the lobby would have been okay if it wasn't for the jazz music.  I'm not a fan of jazz and did not want to hear it.  Also, the prices for drinks in that bar are ridiculous!!!  My friend and I ordered Shirley Temple's, which consist of Sprite and cherry flavor and they cost $4 each!!!!!!!!  What the heck!?  Also, a small bottle of water, about half the size of a regular bottle, was $4!!!  That is so ridiculous!\n\nThe pool was probably the only thing that wasn't that bad.  We were able to get lounge chairs both times we went to the pool.  I know people I was with were annoyed with the one waitress that was going around getting drink and food orders.  She was taking forever on some things and even gave food to the wrong people.  \n\nOn my last day, I had checked out and wanted to spend a few hours at the pool.  I went into the bathroom to change and I came out and put my stuff on the counter.  The cleaning lady was in there staring at me with an annoyed look, so I asked her if I was in her way.  She rudely said yes and I asked her if I should move to one side or something and she huffed out saying, something about coming back.  So uncalled for!!\n\nWhen it was time to leave, we asked the bellman to get us a cab and he waited about 10-15 mins until he called for one, which of course made us late to get to the airport.\n\nI definitely won't be staying at this hotel again.  I appreciate that my friend picked a  place to help all the wedding guests save money, but it was an awful experience.