This review is based on several visits, mostly accompanying my boyfriend for his haircut and only twice for my own. I've been getting my hair permanently straightened for the past 5 years in California and am currently growing it out to be its naturally curly self. I've only needed to cut my hair to chop off the dead ends, plus for me it has always seemed that the more you cut it the more it grows.\n\nThe first time I went was back around July to get some of the length cut off in a simple straight across cut. I had just washed my hair so it was still wet, convenient for them and I didn't need to pay the extra $3 for them to wash it as well. I wear glasses, and as anyone with long enough hair and glasses knows that some hair gets tucked behind your ears when putting them on. That said I took mine off so the girl could get to cutting. She wet it some more and combed it out and started cutting. The whole time I'm thinking, ok she hasn't untucked the hair from behind my ears, and I've never been somewhere that DIDN'T do that. When there was a pause in the cutting I quickly reached up to do it myself, and she continued cutting but that little bunch of hair on both sides didn't seem to \"make the cut\" (please don't judge me). I especially noticed this after my first hair wash at home after that, that two little chunks of hair on each side were longer than the rest of my hair, and I fixed it myself. Not a huge deal, whatever.\n\nMy second time around, just a couple days ago, and same exact thing happened with a different stylist. This one though didn't seem as experienced and I don't feel as good of a job was done with my simple blunt cut as the first gal I got. I was told that they guarantee their cuts so you can come back if it's not right, and I really could have but do I want to sit and possibly wait for a while to snip something I can trim off myself? Not really. But I would prefer to pay a little more for someone that would get it right the first time instead of leaving it my own amateur ass.\n\nTo Great Clips' credit the prices are really inexpensive and even with a bunch of people waiting it only takes about 20 minutes to get started on your haircut. I would recommend them if you have simple hair that needs a simple cut, but otherwise.... you might want to go somewhere professional. When my hair is fully curly again I'm going somewhere else as no one that works here has curly hair, and have not been fully satisfied with even a simple blunt trim on stick straight hair. Curly haired people can't trust just anyone with a cut and I do not want to possibly look like a lion! This would have been 2 1/2 stars but I rounded down for my letdowns.