1) they dont know how to control their fire alarm system at 5am.  It went off for over two hours with no fire, on and off.  A lady at the front desk was turning the system off whenever it came on. 2) they send people to other hotels when they still have availability (spring hill suites, double the room at twice the rate, when they both have ample room available.)   3) They tell people who don't have reservations that they can't check in early, when they never sold out the day before.  4) I would expect a toilet to flush. 5) I expect the appliances not to be tilted, and the rooms to be clean for this kind of review. 6) Why didn't the manager send us a letter about the alarm in the morning, where's the apology?  7) what is going to happen to thismplace tomorrow?!?!  8) How in the world did they get any stars on google, sounds like fake reviews to me.   9) Their \"itallian night,\" ended up being \"leftover night.\"  Thank you Yelp, for letting me tell the story of Elite members.  Keep your candy bars, Chandler Residence Inn.