So I live a hop, skip, and a jump away from this joint. I usually love it because the staff is very kind and helpful. I took my niece there last night for her birthday. From jump, my waiter was being a smarty pants. When our food finally came out, the fries were ice cold and there were literally 7 fries in the basket.. So I kindly told him to get us some fresh ones and hopefully a few more. Not even one minute later, he brings back, I kid you not, the same basket.. I'm like umm sir these are the same. He looks flustered and says he's going to tell his manager so she can get it taken care of. Seriously, your guys' specialty isn't fries. Fries are pretty simple. So some time later, the manager comes out with it. By the time we received the fresh fries, we were all done eating. When he brought me the check, I asked him what my niece gets for a birthday type deal and he says ice cream and walks away. I was like wow, he just doesn't like us anymore. I swear to you we weren't being rude at all. I have been to this location a number of times. Needless to say, I probably won't come back for a while.