By far, the most corrupt company I have ever dealt with!  I had to cancel service because I had 5 false alarms in a 6 month period, the police department ended up called out 2 of the times which ultimately cost me $$, and then when I cancelled service AND paid a termination fee, they continued to charge my credit card!!!!  Absolutely illeagal!!!!!  Their service is awful and I would rather get robbed than deal with this company.  Do yourself a favor and NEVER do business with ADT/Safe Streets USA.