This is another place that I figured I would have wrote the first review of...unfortunately, it seems this place is so bad that someone else beat me to it.\n\nI brought in a simple Fossil watch with a dead battery and asked how much it would cost to be repaired.  The man working there told me it would cost 10 dollars for a new battery but the rubber gasket which makes the watch water resistant would need to be replaced as well and that would cost another 7 dollars.  I agreed to the extra charge and left the watch with them.  While I was walking through the mall, I happened to realize there was a Fossil store there.  I walked into browse a little.  A very nice employee asked if I needed anything, I was just curious...so I asked if they replaced batteries for their watches there.  He said yes and told me it would be 8 or 9 dollars depending on the model and type of battery.\n\nI immediately realized I had been ripped off by Fast Fix but wasn't too upset because I figured it was my fault for not researching the Fossil store from the beginning.  Yet, when I returned to Fast Fix to pick up my watch, they still weren't done with it...I had been gone for over an hour.  After standing there for 5 minutes, the male employee loudly smashed the back cover back on and handed it to a female employee who looked it over and smashed it again for good measure(?).\n\nI reluctantly paid for the new battery and was about to put the watch on when I noticed a medium size scuff on the face of the watch and dozens of tiny scratches in the back cover.  This really made me upset and I mentioned it.  My comments were met with annoyed silence...to which I pointed out that they had over charged me, citing the price given to me by the Fossil store.  The male employee stood up and yelled at me for 5 minutes about while their prices might be higher - it is because they take greater care of the watches and use higher quality batteries...he also strangely added that he takes \"all the liability and risk\" of damage which also increases his costs.  I pointed out that they had - in fact - damaged my watch but made no offer to compensate me for the damage.  He told me I should have thought about that before I came in the store and pointed to the \"No Refunds\" sign.\n\nI told him to have a nice day and walked out - only to look at the watch and realize they hadn't even done me the favor of resetting the watch to the correct date and time.  I don't live in Arizona anymore but even if I did, I would never go to another one of these stores again - and especially not this one.  Take your watches somewhere else and save some money and a huge hassle...you might also prevent damage to your property.