Let me start by saying I have dined at Mastro's family restaurants over 10 times including City Hall, and Ocean Club. The last couple times I have dined at Mastro's I noticed hints that the place may be declining in quality, however this last visit solidified my suspicions and prompted this review. \n\nNote: This review is specific to the Mastro's on Pinnacle Peak. \n\nMastro's used to be an amazing food experience complete with outstanding atmosphere and excellent service. The atmosphere and service remain excellent, however the food as it turned out has really gone downhill and quite frankly was alarmingly bad. This last trip to Mastro's at Pinnacle Peak has forever scarred me and I will never return. I am even doubting whether or not to return to Ocean Club as it is part of the same family of restaurants. \n\nThe night started off poorly when the bartender didn't even take our order and there was literally no one else at the bar as we arrived at opening. We were seated for our reservations. I chose the porterhouse, and my friend the lobster. The meals were not brought out together. Inexcusable for a 5 star restaurant. 5-7 minutes later my friend's lobster was served. It was inedible. It was sopping wet and not fully cooked. My friend returned the lobster tail to be more thoroughly cooked. Meanwhile I tried my porterhouse which I ordered medium-rare. It was overcooked, and so dry I had to take sips of water in order to swallow it. When my friends lobster was brought back out it was still completely inedible. Again, raw in parts and sopping wet. The waitress was extremely apologetic, and then Mastro's mafia (earphones intact) soon came to our table to ask what was wrong. We explained the sub par quality of the food, more specifically the lobster, and earphone gentleman immediately offered my friend another lobster tail, however by this time it was already too late and we asked for the check. They again pressed us to let them make it up to us but we politely refused. We paid the check and I have not and will not ever return. I do not know what has happened to Mastro's in the past couple years, however this last trip will be just that. \n\nDine at your own risk!