Definitely the worst rental experience ever, and I'm a pretty frequent traveler. The check in went perfectly fine. The customer clerk at.the counter was very personable and sweet. I booked online about 3 weeks in advance and the rate was pretty cheap. It all started to go sour as soon I drove the vehicle. The drive was pretty shakey and the car didn't seem very stable. As I had a long drive out and didn't want to turn back yet, I called the lady at the counter and told her the situation. She said.I'd have to call another call center to discuss the issue.  I basically played the phone hold game and basically told there were no other cars of that class available. I chanced it and took the car anyway, of which it overheated twice on the freeway. Called back AGAIN to again no avail. I also prepaid foe gas to which the lady at Checkin said as long as I bring back the tank full, they would drop the prepay charge. Well, what they don't say is that there is no attendant in the car lot at pickup or drop off, so no one actually checks the tank. And apparently it doesn't even matter because they just want the receipt, which I didn't have on me. I told the lady at my checkout that I could go back down to my car and take a picture of the gas tank proving that it is actually full! To which she replied \"it doesn't matter, I need the receipt\".... so, a gas Gauge indicating a FULL tank of gas DOESNT prove that the tank is full of gas?  I call shady business practices. Definitely reporting to the BBB.