Went for date night with my husband. Our waiter didn't know the beer (which was on the menu) that my husband was ordering. We finally got our drinks and ordered our food and that was the last time we saw our waiter. \n\nOther staff members brought our food and refilled our water. My husband was unable to order another beer since our waiter never returned.  \n\nOur food was delivered and tasted fine. Nothing extraordinary. Certainly not the best Italian food. We ordered dessert - a cannoli which was only half filled (see picture). Our drinks were left empty in this time and I had to ask a manager for our check. \n\nOur service was beyond disappointing and the food was mediocre. We won't be going back to the ballantyne location. South Blvd. has their act together - and was a much better dining experience. \n\nTry Luce if you want similar menu options but a better experience.