I just leased my 4th car from this location. My first three experiences here have been great. The service guys are very good as well. But this time there were so many mishaps it was ridiculous and they have done nothing for service recovery except tell me they fired someone. That does NOT make up the the way they misrepresented Findlay Lincoln and the bill of goods I was told lied to about. Very, very disappointing. I have called and left two messages for Nathan. He lives by my friend and has always said to call him if I needed anything. No returned call. The 3rd time I called I had one of his grunts get the phone and told me he was the one I should speak to. I told him all that happened and he was going to get back to me but that was over three weeks ago. I didn't catch his name but he was not very well versed. All he kept telling me was that the person was fired. That does not take care of the issues at hand. \n\nThat's my Findlay review. It is too bad since all of my experiences there prior were great.