This is an evil, evil company.\n\nThe cable wasn't installed correctly the first time, which resulted in another salesperson having to pay me a visit to do the job correctly.  THEN I was charged twice for installation!  Yeah right.  I wasn't having that.  That was the first of many times I have had to call Cox and complain. \n\nI have been charged for things I haven't done and services I haven't used.  My rates have gone up several times without warning.  Once I even got someone ELSE'S BILL with my name on it.  THAT took a long time on the phone to figure out, let me tell ya.  I routinely don't receive my bill (online or in paper form) until right before it's due.\n\nIs this REALLY the best Vegas has to offer?