I've been going to this Caribou more often since the Matthews Festival location closed. Every time I go, my esteem for the place is a diminished a bit. It's really too big and open for a chain that tries to establish that rustic, cabin-y feel, and the employees are not nearly as friendly as the Festival store. They usually get my order wrong.  The interior and the staff seem cold, despite the fake fireplace.\n\nAlso, it smells weird.