My kids love this place and it's a great deal for tokens if you have a coupon. Otherwise, it is way overpriced.  \nMy take... food is pretty bad, wings are well, let me put it this way, imagine you microwave a handful of Dyno-bites chicken nuggets, toss it in some sauce and try to pass that as boneless wings...yeah, that bad.\nEverytime we go, I swear it's the last time.  The machines work about half the time, whether they are out of tickets, swallow tokens, etc.  Trying to find an employee to fix it, is next to impossible, by the time they show up, kids have forgotten about it so their tickets are lost and so is the token.  \nThe hand stamping at the entrance is a double edge sword. On one side, kids can't leave, but on the other... parents DO!  This last time we went, there were these kids basically stealing tickets, tokens, etc from other kids, climbing on the equipment (cheating), they were told I don't know how many times to stop.  Myself and another parent got fed up with these little punks, frustrated unable to find these kids parents... We complained about it, we were told... \"oh yeah, those kids have been here for a while, they won't stop or listen, I think they were dropped off\", so, why don't you call the cops??? You can't just drop off your kids and leave!  \n\nI wouldn't say it's \"dirty\" in the sense of being neglected.  That is one thing I do see, is somewhere always walking around wiping things down, but still doesn't fix the fact some people are just gross, walking around with food and greasy hands, leaving it everywhere sometimes it falls in the games... kids walking around with food in their mouths (taking big bites and realize it's too big of a bite while playing a game and spitting out), again, comes down to lack of oversight by parents...  \n\nEmployees are polite and patient (you have to be to work here), I would say is bad customers who ruin the experience... One group of them is enough to ruin many other family's experience.  Maybe asking people causing trouble to leave??? I mean they do it in bars and restaurants, why not a kids play place??? Just a thought.