Arrived eager and excited to taste the food. Ordered fresh spring rolls without pork and waitress verbally confirmed the order with \"No pork.\" The dish arrived shortly after the order was placed with pork in the spring rolls. After flagging down the waitress and having to explain the order that she verbally confirmed herself; she was reluctant to bring the plate to the kitchen window. Looking through the plate window which exposed the kitchen revealed a stack of pre-made spring rolls waiting to be plated after they were ordered. The \"fresh\" spring rolls are not made to order and are left sitting like fast food under a heat lamp! Main dishes arrived with overcooked/bloated noodles and non authentic broth. Beef boullion is not an acceptable substitute in Vietnamese noodle soup broth. Further observation revealed blatant health code violations such as servers going into the kitchen and preparing/handling food without washing their hands and employees using fingers instead of tissue to wipe their nose right before they handle food! Lastly, after asking a waiter to relay a message to the kitchen he admitted that there is a language barrier between the front of house staff and the kitchen crew; they don't even speak the same language!