Both nights I stayed here I was woken up in the morning by extremely loud construction noise. I could not even nap in the afternoon due to this. I told the front desk and all they offered was to switch my room. I switched and was still woken up by the sound of jack hammering at 9:30am. The staff either acted as if they couldn't believe it was that loud or like \"well it happens.\" Their website or the staff did not feel it important to inform their guests of the construction at any time until there was a complaint. In my opinion this is terrible business practice. Their guests take time and money out to stay at this hotel and depending on your luck you get stuck under construction with no explanation. \n\nThe hotel did not offer me anything, a room comp, a room upgrade, not even a meal comp. I feel sorry for the people staying here for the upcoming convention who probably are paying double what I did. \n\nShould I mention I was left w/o a bath mat and Do Not Disturb sign in both rooms. \n\nTerrible stay.