I took my civic there just last week because the woodies on Palmer was booked. I told him the car was making a rattling noise and to find the problem and fix it. Well about an hour later they called me telling me my front brakes needed changed. I said ok but what's that rattling noise and he said they didn't hear it. I picked it up after work and as soon as I hit the gas it made the noise. I then called Summerfield Auto in Waxhaw and they told to drop it off and they'll take a look. Needless to say they found the problem and it was a bent pipe underneath. They bent it back and the noise is gone. They also realized the wrong oil was in there. It's a hybrid so it's supposed to be running synthetic. Woodies didn't find any of this I will never take my car there again.