I visited the Canyon Ranch Spa for a Mixology Massage last weekend in Vegas.  I am an avid massage lover, and I usually go to the Four Seasons in Los Colinas and when in NY, the Mandarin Oriental.  The Four Seasons and Canyon Ranch have similar price points, so I expected similar quality.  It was not.  I was told to arrive 45 minutes prior to my appointment time as I was to custom mix my own body oil to be used during the massage (which sounded WAYYYY more fun then it actually was!!!)  I did arrive early, but by the time I got lost due to confusing directions from an unenthused locker attendant, waiting on my appointment attendant to finish her soda and magazine before shouting my name along with 4 other women as if we were lining up for polio shots, waiting for a sales person to finish selling Clarisonics and add ons before rushing through my and 2 other people's mixology ordeal (again NOT FUN AT ALL and the girl didn't even explain ANYTHING), then waiting in the conservatory for my massage therapist who the shopgirl had laughed \"was probably looking for you for the last 10 minutes\".  I felt rushed, stressed out, and I was late getting started for my massage.  Now, the massage itself was pretty good, but you know your massage wasn't great when the moment your therapist walks out of the room, you start to rub your own back on the parts he missed....\n\nAnd even though we got started late due to no fault of mine, my massage ended very abruptly and promptly when it would have ended if I were actually getting started on time.  You would think the shop attendant or appointment attendant would have advised the therapist that there had been some mishaps and to make sure I get my full amount of time.  Don't make me be the fussy b*tch that says it.  Also, all these \"attendants\" accounted for nothing.  They all had lackluster personalities, no smile or warmth at all, and all these helpers and I still had no clue where to go or sit or wait.  At the Four Seasons, someone WALKS YOU FROM SPOT TO SPOT.  And that place isn't even that big!  Even though I am a regular, even if I am only getting an eyebrow wax...someone walks me from the reception desk to the eyebrow wax lady (hi Melissa! You r tha BEST!) and everyone is always friendly and calming and knows exactly how to run the show.\n\nAnywho, will never be back.  The End.