Generally, my experiences at this Starbucks have been OK (nothing \"special\" or \"extraordinary\"); however, while I was ready to give it a \"regular\" 3 stars, I have to take away one star because of how one employee named David is a legitimate douchebag.  The men's toilet was backed up, and I had to go to the nearby Bashar's to use their restroom instead.  I had no choice but to throw away the cup I was using (and was planning on using to get a refill).  When I returned, I asked for another drink, but at the price I'd pay for a refill.  David asked for a cup, and when I told him I had to leave because of their toilet being backed up and had to discard the cup, he said, \"I need a cup before I can give you a refill.\"  When I pointed out to him, \"I wouldn't have had to throw away the cup if it wasn't for the fact that your toilet was backed up,\" he said, \"no cup, no refill.\"  Throughout the whole exchange, he was barely making eye contact and had a slight attitude.  I get that he was likely following what he was probably told in training, but at the same time, he could have been more accommodating due to the fact that it was THEIR toilet that was backed up, and forced me to leave and come back in order to relieve myself.  Either David needs a corrective meeting with his supervisor, or get out because of his douchebag behavior (which is not acceptable).