The food is great, although the host and reservation staff struggle.  I've made several reservations in the last six months, most of which get confused or when I call back to confirm, are somehow missing.  Luckily I always say \"I'm calling to confirm a reservation I made last month with ____,\" and usually they realize that they made a mistake.  I recently made a reservation under my client's name and company and when people showed up asking for the reservation for the company name, they were told there was no reservation.  I and the potential attendees were not happy, and if this hadn't been confirmed TWICE and we weren't regular customers, it would not bother me as much.