I was very excited to get this massage. It had been a while since my last one and my shoulders and back were a wreck. I made an appointment request online for a 2 hr massage for the next day. The receptionist called me about 30 minutes later. She was able to get me in a hour later than my requested time and confirmed my 2hr treatment. \n\nI arrived at the clinic 20 minutes early and got started on my paperwork. Once finished, a nice receptionist reviewed my paperwork and made notes for my therapist. She recommended the deep tissue therapy ($12) for my shoulders and it sounded like a good idea. \n\nShe took me back to the \"relaxation room\" to wait for my therapist. My therapist greeted me on time and took my back to the room. We reviewed my concerns and talked about my back issues and that I wanted a full body massage. \n\nTime for massage!!! It was the second worst massage I've ever received in my life. The therapist paid no attention to the muscles running down either side of my spine, or my lower back. She did the \"deep tissue therapy\" which consisted of hot towels, warming oil, and biofreeze. NOT WORTH 12 bucks!! The massage on the rest of my body was pretty lackluster. It felts like she was just moisturizing my skin with lotion rather that working on muscles. My sister gets my muscles better and she never went to school for this. \n\nI realize she is rushing things, missing whole areas, and not duplicating what she does on one side to the other. Then I realize, no way this is a 2hr session. \n\nMassage is over. Thank god. I get dressed and look at my phone and realize it was only an hour. Okay- that's an excuse for rushing. I go to the front desk to check out. Whoever scheduled my appointment did not schedule the 2 hours we had discussed. The receptionist did offer another hour with another therapist, but by then I was so frustrated I just wanted to leave. \n\nMy goals for this massage were clear. Relaxation, stress relief, loosen up my traps and shoulders, and get a good honest run down. Needless to say, none of my goals were met.   \n\nI left disappointed and with no intention of returning.