I wouldn't even give them a star except that you have to select something. \n\nMy husband & I are currently timeshare owners in a property with Club Navigo, which was just bought by Diamond Resorts.\n\nSo we get to the resort, & we're told we should attend an owner update to hear about some exciting news, the best thing that's ever happened to the resort. Of course, the incentives are too good to pass up. It's just an hour. So we agree. \n\nWe get there, knowing they'll try to sell us something. So we've been practicing our \"no\". We sit down with a rep from Diamond who tells us he's not going to try to sell us anything & tries to bond with us over stories of other owners who have been frustrated with Club Navigo & how Diamond is going to make things all better. \n\nSo after nearly 2 hours & us repeatedly telling him we don't want to sink another dime in this timeshare, we finally get the truth, which he's been dancing around the whole time. The owners have the choice to stay with Club Navigo & their antiquated, annoying reservation system or convert our timeshare to Diamond and their fabulous network of resorts and reservation system, which is light years ahead of Navigo's. Sounds great! Sign me up!\n\nSo u ready for the catch? We don't own enough points to convert. We have to buy an additional 3,000 points for another $18k!  Seriously?! Now, first we were told we wouldn't be sold anything. Second, we made it clear we didn't want to sink anymore $$$ into this f***n timeshare. To top it off, our maintenance fees would double, & the Navigo inventory will continually decrease as owners convert to Diamond.  I couldn't even look them up on my phone while we were in the meeting to check out reviews. I am certain they were blocking the internet access from the meeting room. \n\nOverall, same BS that sucked us in to begin with, but even slimier. We can't sell our timeshare, but their prices will continually go up as our access to other properties decreases, & we'll never get this chance again. This is worse than the crap we've had to deal with from Navigo & has made this purchase the biggest regret of our lives. All in all, I don't trust Diamond & will stick with the demon I do know.