This hotel gets a 1-star rating because they run what I consider to be an overcharging scheme. They charge EVERYONE an extra $200/room for incidentals but they don't tell you that when you check in or check out.  They eventually make sure that it's returned 7-10 business days later.  I booked 3 rooms...which means I had a $600 extra charge showing on my credit card account a few days after I checked out...that was a shock that  I didn't enjoy.  If they wanted to tie up $600 of my money for 2 weeks they should have been more forthcoming about it.  I researched it and it's technically in the very fine print when you check in...but I still consider this inappropriate.  I travel a lot and they are the only hotel that ever did this to me.  \n\nJust to be clear on this:  I made sure to check out in person instead of doing their \"quick\" check-out to make sure there were no surprises.  They told me I owed $72/room.  In fact, they initiated a $272/room charge to my credit account.  If they had told me \"we charged you an extra $200 per room\" and then explained it to me I would not have been as upset. It was the fact that they were sneaky about it that turned a bad experience into something I consider an overcharging scheme.