I was really excited to try out Binks Midtown. My husband and I had been talking about going for quite awhile, and while my parents were in town we thought it would be a great place for Sunday night dinner. \n\nI made a reservation two weeks in advance for 5:45. We showed up at 5:40 and were seated immediately. We did happen to get the table right next to the front door. I was a little disappointed, but no big deal. We were really excited about the food because we had read so much about Kevin Binkley.\n\n We were given menus by the hostess and assured that our server would be right with us. 35 minutes later a flustered young lady came by and asked if we wanted something to drink. We ordered some cocktails and 20 minutes later, they arrived at the table. Our server then rushed off before we could ask to place our order. After another 20 minutes, another server came and asked if we had had the chance to order. After apologizing for the wait, he took our order using a tablet of some sort that I would assume sends the order straight to the kitchen. He was very pleasant and it seemed obvious that he took over our table after realizing that we had been neglected. Our confidence was restored. \n\nOur vegetables were brought to us in a reasonable amount of time, and man, were they delicious. Curried cauliflower, kale and the parsnip soup. So far, the food was definitely living up to our expectations. Our plates were cleared and we were assured that our dinner would be right out. Meanwhile, multiple groups that we witnessed coming in the front door after us were already leaving and we hadn't even gotten our food! We waited another 40 minutes for the rest of our food. A manager came over to personally apologize and assure us our food would be out momentarily. It wasn't. Our main courses arrived an hour after the first course plates were cleared. \n\nAll in all, the food was great. Our second server was very attentive as well, but for some reason, our food order must have fallen through the cracks multiple times. I was in the restaurant business for 8 years, and I understand that sometimes this happens, but usually the guests would receive some sort of compensation for the wait in order to assure them that this was not the way the restaurant usually operated. That was not the case. When our bill came, it was fully intact. We walked out of the restaurant at 8:15. We were not in a hurry, and I am certainly the kind of patron that enjoys a good dinner out without feeling rushed, but this was ridiculous.\n\nI was embarrassed that the place I decided to take my mother for Mother's Day dinner was such a service disappointment. I had high hopes, but we will certainly not return to Binks, nor will I recommend it to any of my friends.