I met my husband here for lunch the other day. I have been to this Chili's before and never had any issues with food or service. My last visit left a lot to be desired though.\n\nFirst thing I noticed when I walked in was that there was no one at the hostess stand. I had arrived first and wanted to freshen up in the little girls room but there was no hostess to direct me, or seat me for that matter. Thankfully I was able to find the restroom on my own. \n\nAfter freshening up, the hostess was up front and my husband had arrived. We were seated and our server took our drink order pretty quickly which was appreciated. I decided to order the bbq chicken salad and my man went with the grilled chicken sandwich, guiltless style (which means no cheese, no mayo, just meat and veggies on a bun). My husband was very specific when ordering, making it clear he wanted nothing on the bun of his sandwich. He also asked for steamed veggies on the side instead of the fries it came with. \n\nMy salad came out fine. A little heavy on the dressing but it was a really tasty ranch so I did not mind too much. My husband's sandwich on the other hand... He had to take it apart and eat it with a knife and fork because the bun was so greasy. The steamed veggies were well cooked but covered in cheese.. Which was not indicated on the menu. \n\nUsually in a situation like this if the server inquired how the food was, my husband or I would speak up. Unfortunately we were not checked on until after both of us had wrapped up eating and put our napkins on our plates... Despite the fact that my glass of water had been close to empty for a good 10 minutes. Once we were checked on, my lunch hour was almost over so there was nothing that could be done anyways. The server never bothered to ask how the meal was which was disappointing. You would think that he would have thought something was up when he saw how much food was being left on the plate.\n\nI will probably eat at Chili's again in the future but I am going to try to avoid frequenting this particular location.