I visited this Danny's for an interior detailing back in February.\nUpon completion, I noticed that the 5 CD's that were in my side door pockets were missing...along with everything else that had been in my side doors.\n\nI sent an email through their website notifying them that they had either been stolen or thrown away on accident and asked for $40 to replace them.\n\nI spent almost two weeks emailing back and forth with Heather who is the VP of Operations.  She sent me several emails asking for more details (ex: where were the CD's? Was there a plastic bag of personal belongings left in my car? What CD's were there?)\n\nIn the end, Heather quoted company policy basically saying I was at fault for leaving valuables in my car and that the company isn't liable for anything that happens to my car after they take possession.\n\nShe offered me a $50 gift card as an apology but needless to say I will not be visiting Danny's ever again and I will tell everyone I know to steer clear.\n\nI hope my technician is enjoying my Justin Timberlake CD.