This place wasn't crowded @ all when I first touched down but it was alive & poppin' when I got back from eating my lunch @ Starbucks. \n\n*Confession - The liquor was good (I ordered a Gibson which is pretty much chilled gin w/cocktail onions) but the customer service sucked big eggs!!! Grrr!*\n\nI spoke with the bartender when I first touched down to find out where I could get some hot water and he referred me to a bakery that either wasn't in the immediate area or didn't exist. I ended up going to Starbucks to get what I needed & when I returned, I stood @ the bar for @ least 2 minutes until I flagged down a male server to ask if I needed to order from him. He asked if I was placing a to-go order, I told him I wanted to grab a quick drink, & he advised me to sit @ a table & order from female waitress.\n\nThe waitress (Lori) wasn't friendly @ all. I said hello when she first passed by but she either didn't hear me or flat out ignored me. I grabbed a seat next to a couple that was paying for their meal & on their way out. Not long after I sat down, a gentleman sat at the table next to me and I'm surprised she came to my table to take my order first (before his).\n\nWhen I ordered, of course she asked for ID (I'm used to getting carded), but she also took it upon herself to inform me that my drink was considered a double (as if I couldn't afford a $12 cocktail). Needless to say, I finished my drink, and had to flag down another server in order to cash out my huge bill of $12.01. Luckily, I had gone to Starbucks earlier & had exact change. I'm usually a big tipper, but the only tip I needed to give her was to learn how to be more customer service oriented. \n\nI've spoken with friends that have had similar experiences at this same location, so it's likely that I'll have to find another bar in the airport the next time I fly into Phoenix.