Loose emergency brake cable rattling against the frame.   Would think a pretty easy fix under warranty.  Scheduled an appointment for 10:00.   Was told it would be about 2 hours, so I just planned on waiting.  4 hours later I decided I should check on the status of the truck (I'm easy going and realize dealer repairs take longer than said).  After 4 hours I was told my truck hadnt even been looked at yet, and was still in line to be looked at .  WTF!!!  I took a freaking day off work to have this done and made an appointment for 10am.  It's now 2:15 and you haven't even looked at it (after I was even told 2 hours?????). They said they wanted to keep it overnight and would look at it in the morning.   I have a job and need my car to get to work!!!  I just said give me my key and I will take it somewhere else.  25 minutes later I finally got my key and truck back.  They originally couldn't find it because it had been parked across the street in their overflow field.   I'm an extremely easy going person when it comes to dealerships, but this was absolutely ridiculous and the worst service I have ever experienced after dealing with well over 10 dealers in my past with cars and service.  Just absolutely terrible service and communication when they knew I was waiting there!!!!!!!