The last few times I went here, the customer service has been TERRIBLE! Today I went here for lunch with my husband. I ordered a bowl of chicken tortilla soup with extra avocados and the snack ahi bowl. He orders a bowl of clam chowder and pizza. I get my soup with no spoon and no extra avacado, he gets his pizza with a cup of chicken soup. We correct them and tell them my hubby had a bowl of clam chowder, they come back with a bowl of chicken tortilla----- we correct them again. Well, three times a charm because they finally got it right. Then they give me the ahi tuna roll instead of the bowl. I sent it back an finally got the bowl, it had no dressing and tasted nasty, but I didn't have the time or energy to send another thing back. At least the chicken tortilla soup is always good, even without extra avocado!