So far this review is based on the check in experience - awful. First there's no automatic door or doorman, so drag your stuff in as best you can. Then the front desk -- Very Understaffed. Instead of a single line you get to play \"line roulette\" and guess which line might move -- mine doesn't because the rep is \"waiting for her guest\" who has disappeared. No one else to be helped in this line. (I wish I was someone's guest...)\n\nThey offered me the choice to pay more to get a room or wait for a text and come wait in line again (!). I need to run one business call today. The Business Center offers me a quiet corner for $60/hour. What exactly is it that my daily resort fee does for me again?\n\nNo one who cares about customers manages this place. My advice: Go somewhere that appreciates your business.\n\n--------------\n\nOK, update: I'm going from 1 to 2 stars. The room is nice. It's a middle aged property, not too bad. Everything is overpriced (think $14 hamburgers and $8 beers) but that's probably typical. The restaurants like to keep a line going so they delay seating you even with many open tables. Overall it wasn't terrible.\n\nYet to me First Impressions and Service are important. If the manager has never gone through the experience of arriving and checking in to his/her own property and doesn't try to make it the best it can be then I know there are other properties where I will be valued more as a customer. For example I have had great experiences at the Venetian and more recently at Rio.