SAD SEASON SUBSCRIBER\n\nI am sorry to say that this place seriously lacks customer service.  I am still unable to exchange my tickets despite this being a purported benefit of being a season subscriber.  Although they were happy to put me in the cheapest seats with no refund on the price difference, they asked me to pay to sit in seats above my price range because, of course, my price range is not available.  This seems like a simple thing that can be done to please your current subscribers.  I am quite certain they will be selling my exchanged tickets for more than what I paid.  \n\nIn addition, the crowd consistently eats during performances with nothing done by ushers.  It is seriously worse than a movie theater.  \n\nFinally, they sent out the renewal information for the 2014/2015 Broadway Las Vegas series with no seating chart with prices.  It appears that my subscription prices have tripled this season and no one wants to admit it.   I have been asking for a seating chart with prices so I can make an educated decision for my renewal to no avail.  It is unconscionable that they are asking us to renew without giving us the necessary information.  One can only surmise that this was a conscious omission.   \n\nIt seems like they just don't care about pleasing their current subscribers.  Unfortunately, they will continue to lose subscribers if they do not improve their customer service.