My friends liked Baci at the old location so we went to the new location to celebrate a birthday. It was packed but the wait wasn't bad. Once we got seated though, it was like we were forgotten. We Ordered the Antipasta Ala Baci and didn't care for it so we left it. After what felt like forever our waitress finally said she would box it up & as she walked away she said she would put our food order in. It was 9pm by then and we told her if she hadn't put in or order to cancel it because we were going to miss our movie. She was a little argumentative & said the owner doesn't want them serving while the appetizer is still on the table & that it would just take 5 minutes and if we wanted she would just box it up. Given it is supposed to be fresh Italian food I was a little concerned what it would taste like if it was only going to be 5 minutes. We got the orange roughy Florentine, the sirloin tips (nightly special) and the spicy meatballs (nightly special). One friend said the spicy meatball was pretty good but the orange roughy was so bad my other friend couldn't eat it and the sirloin tips were almost as bad. When the waitress came back to box them up my friend tried to tell her how bad the food was but she wouldn't even listen and just took the plate away and gave us a bill for $73 (we had a tea and 2 waters).  I don't think I have ever had service or food this bad before and for that much, I would have been more satisfied going to a fast food restaurant and then throwing the rest of the money away. Sweets was right in saying that friends got preference, the owner even took our waitresses attention away from us to say that the next table was from New York so my friend said I'm from New York too but the waitress just walked away. My friends were repeat customers but they will never go back and neither will I.