I ordered room service from the Bigelow Grille since I am staying at the Double Tree. I was pretty disappointed. I ordered the spicy tomato soup, the Bigelow Burger, and a side salad. The only reason it gets two stars is for how good the spicy tomato soup was. I'd rather have a large bowl of that than order the burger. The burger was below average - no toppings other than cheese and a slice of tomato.  I ordered the burger medium rare and I received a well done burger. It was pretty thin and not juicy.  My side salad was missing the dressing I ordered.  Needless to say, I'll be going elsewhere for my dinners.