Every time I go to this Benihana, they lose 1 star and this time. I think I had enough and it went beyond the point even if I can get a free meal, I won't go back to this Benihana.\n\nThis time we went to celebrate my husband's birthday and we had the $30 certificate.\n\nThe quality of the sushi fish became worse. It's very watery, tasteless and not fresh but I won't complain much about it as there are many other sushi restaurants that serve the same quality of sushi in Phoenix. I think it's mainly because it's hard to get good fresh sushi grade fish in Phoenix although there are some Japanese restaurants that serve good fresh sushi.\n\nThe thing is their service. We waited about 15mins before the waitress took our order although we decided what we wanted to eat very quickly. She just didn't come back for that long.\n\nThen she made a mistake in our order. My husband said \"Sushi and Sashimi combo\". She repeated the order as \"Sushi combo (without sashimi)\". So my husband corrected \"No, not Sushi combo, I would like to have Sushi and Sashimi combo\" and pointed out the item in the menu. She said \"okay\". \n\nBut.....yes, she brought the small \"Sushi combo\" instead of \"Sushi and Sashimi combo\". I told her it's not what my husband ordered. And surprisingly, she said \" I thought you ordered Sushi combo\"....and seemed she just wanted him to eat that. Hmmmm she \"thought\"..... So I told her my husband already corrected her mistake once by pointing out it in the menu. Then she said \"There must be some misunderstanding but I can change it.\" I thought \" Hmmmm....misunderstanding?\" I think it's a obvious mistake, though.\n\nI didn't say anymore as my husband got what he ordered in the end and it was his birthday. In the end, she said \"Sorry for the misunderstanding\" and I think that is the best we could get from her.\n\nAfter we finished our entrees, we again had to wait for about 30mins for the waitress to come by.\n\nThere's one thing we enjoyed which is the performance of the chef at our table. \nSo I give them 2 stars instead of 1.