I have been here several times now and enjoyed the massages I've had. While the sessions have always been to my satisfaction, with plenty of feedback, I've found the reception to be less than desirable.\n\nOn a recent visit  I was quite dismayed to observe and hear the manner with which one of the receptionists was talking to potential clients on the phone. Even more disturbing was the behavior after the calls that was observed by anyone in the waiting area. It simply is not acceptable to speak in such a derogatory manner about potential new clients.\n\nIf this had been my first visit I might well have canceled and left right then.