I had a simple oil change today. Not happy at all! They broke the hood release handle. Then didn't inform me until after I had paid. I was right next door and they had my phone number they never bothered to contact me to show me what happened or ask me how I would like it to be fixed. Gluing was not the solution. The piece should be replaced. This upsets me... The guy taking my payment stated it was broke before and they reglued it. NO, not the case the part has never been an issue nor has it ever been broken. Also hood left dirty with oil hand prints all over it. Now I know why there was no wait. STAY AWAY!!!