This place is terrible for many reasons.  I ordered my iPhone 6 from here thinking I could avoid a line at the actual Verizon store.  Be warned, this not actually Verizon and they do not know their stuff like real Verizon employees do.  I needed to change my plan and they suggested the Edge plan.  They explained most of it right except for the part about the cost of the phone, which was a huge deal.  It still ended up being cheaper for me, but they absolutely butchered how this deal worked, even after I confirmed the cost of the phone with 2 employees, one who appeared to be some sort of manager.  I ordered my phone and was told I would be notified when it arrived.  My fianc\u00e9 ordered his phone after I did from the Verizon website, and his arrived in 3 days.  My phone however took 3 and a half weeks to arrive, and each time I called to check I was told there was absolutely NO WAY to track their shipments.  This is very shady, real Verizon stores provide tracking numbers.  To make matters even worse, I never got a notification that my phone had arrived, nor did the main account holder.  It took me actually going into the store and asking if my phone was in, who knows how long it had been there!  (Also, when I had called 5 minutes prior to stopping by the store their phone system was down.  Go figure, it's a phone store.)  When I explained to them that I was unhappy with how the Edge plan was explained to me incorrectly, and how long it took my phone to arrive, they offered to give me a discount on accessories for my phone.  What a joke, I ordered all my accessories and they arrived 2 weeks before my phone did.  Don't go to this place, I can't believe Verizon lets them stay in business.