Most expensive and getting more so; Extra fees; Average speed and up time\n\nWent with Cox based on the JD Power scores.  They must be from an old survey.\n\nI did the installation myself and the connection still did not work.  Cox sent a technician out who found that the technician who disconnected the previous people in our house left something attached wrong.  Then I get a charge for his visit even though he marked it was their error.  Called their customer service and they marked me to have the charge reversed.  Never happened.  Tried again and still nothing.\n\nSpeed is okay and up time is generally fine.  Nothing special.  This is HFC internet and they've been doing it for 15+ years.  It's average technology at best.\n\nMore recently, they've gone from $50/month to $56/month.  As of November, it's $63/month.  \n\nSo: More expensive and getting even pricier.  Using old technology.  And shady fee practices.  I can't believe I'm actually going to switch to CenturyLink!