I'm a little surprised at the low rating. honestly I had a lot worse food than this in Pittsburgh, i'd say this deserves at least a 3.5+ based on the food quality alone. ok the service staff is a little incompetent, but come on the food was good!  and for a grab and go food place, to me the food outweighs the service. \nI really liked their soup, I had the chicken wild rice, didn't at all expect to be impressed but I was! and the rosemary bagle bites that came with the soup are delicious too. Bagle was good too. will be back for sure.