I grew up with a Panda Express in my mall in Florida, and have always thought of it as decent (&cheap) for fast food/caf style Chinese food. (under $10 gets you two entrees, a starch option, two veg springs rolls, and a small drink - and you can get out for less) Even when I started visiting the stand alone locations or hitting the drive-thrus on my travels elsewhere - every time it was fairly consistent flavors, good customer service, and full portions... so I'm not sure what is going on at this location.\n\nI know it's not a Charlotte-wide quality difference (like let's say, local Sonny's BBQ) because I've been to others in the city - this one is just sub par. Low quantity of normal entrees, hard to understand employees, not to mention reaaaaally pushy on the samples (I know, a weird thing to complain about but some days I just don't want fried shrimp and the fact that I actually had to take the toothpicks from his hand, walk over to the garbage can, and throw the food out for him to get the point is ridiculous) and it just tastes a little off. Portions were also smaller than normal, which is a no go for me when I can usually get a meal and a snack, or even two meals out of a normally filled to-go box. \n\nIt gets its second star because the food really is still edible, and if I were ever stuck at South and Tyvola dying for some Panda Express I'd eat here again. And the chain does have some \"wok smart\" entrees with under 250 calories a serving (anywhere from 5 - 20something fat grams) that are still pretty decent.