After a great experience on my husbands 59th (see review) We returned to Lakeside for my husbands 60th, when I called to request outside, Lucy,at the desk berated me like a bad child,saying I had NO chance. When I got to the manager he finally said \"we will do all we can for you\" (all I was asking).We were seated 45 min late (which was ok, because we did get an outside table) our nice server ,already had too many tables,which was no problem, because we were in no hurry.  Which was a good thing since the dinner took forever. No problem until they sat a group of 30 (very demanding and loud group) next to us, then we became invisible. We had to ask for each course and ask  to have plates removed. We had the seafood appetizer which was great, a salad/soup course (the lobster bisque was ok at best) then steaks which were good.  But, to have to flag down someone to take away the dirty plates, each course was annoying and they made no apologies for this group that screamed from table to table and kept bumping our seats When the server was bringing the check and I reminded him of my husbands 60th (which I had put in the reservation and certainly mentioned a dozen time to reception)  he had the busboy bring a minicupcake with a candle (something you would pick up at walgreens (the obnoxious guy at the next table leaned over and said \"you couldn't afford a real cake?\" That was the kicker!!  I complained to the female manager who dismissed me with a \"this is what we do!\" When I said last year, they brought a lovely dessert with happy birthday \"written\" on the plate, she dismissed me with a \"well, that must have been a special arrangement\"   No apology, no questions about our meal, just irritation.    The only reason I am not giving a \"terrible\" is because the Manager Alex was accommodating, and the food was good.   This was the only thing we \"preplanned\" for his big 60th birthday, so we probably had too high of expectations (expecting the service we had last year).  I can no longer recommend Lakeside Grill.