I dropped my I phone from the 2nd floor straight to the concrete. It smashed the glass and the metal frame that goes around it. I took my phone to the I phone Doctor's South Jones location. After getting a reasonable estimate and being told that my phone would be ready \"in the morning\" I left my phone and went back to work. To make a long story short, they needed to send my phone to their 1444 east Charleston location. Then to my pleasure I received a call saying my phone was ready and they also installed a new battery without raising the estimate!!!! happy me!! Then when I picked my phone up, I offered a $20.00 tip for the great service and the battery. Holy Moly they told me the tip wasn't necessary and politely declined. Not only will I return there again I am also telling all my friends!! Way to go I Phone Doctor!!! Thank You