I have never met such incompetent people before. I would never bank here or at any other Bank of America. I had an auto loan with BOA and they sent me a reimbursement check. I went to deposit it at my bank and my bank stated that BOA issued the check to me and Bank of America. So I had to go to BOA for them to sign it and then I could deposit it. \n\nI went to this bank and they made me wait 45 minutes. He first had to verify that I had a loan and then made some excuse as to why it took so long. After 45 minutes, the banker told me that next time I should have them issue the check to my bank. He didn't apologize for how long it took and then blamed me. Nice customer service.