I went to Icon Salon Spa thinking that this was a reputable salon and I would have my hair done by someone who really knew what they were doing.  I couldnt have been more wrong.  I went and saw Chadda Rhu the owner, who is a much older woman, who I thought had been doing hair for such a long time that there was no way that she could possibly mess me up.  Wrong again !  She did my color and she ruined my hair ! It was a faded red but the ends were destroyed ! When I say destroyed ...I mean destroyed !  I left there in tears.  The next day I went in to see her to see if she could possibly fix her mess.  She was the rudest lady that I think I have ever encountered.\nShe was in her room with a room full of people and I came to the door , when she saw me, she looked like she saw a ghost.  I asked if I could speak with her, trying not to embarass her in front of her clientele.  She started screaming \"Get out\", she even grabbed my arm (assault) and pushed me out of the door way and slammed the door in my face and threatened to call the police.  I was so embarassed. I had hair that was not fit for a dog and now this lady who did it, wasnt taking any responsibility screaming and acting like a straight lunatic.\nAll I wanted was for my hair to look nice.  I understand some people have bad days, so I gave her a 2nd opportunity to make it right and all she did was invalidate my concerns and talk to me like I was garbage.  I paid $200 for my hair to be ruined to the point where I had to get extensions to try and hide it.\nI would NEVER recommend this salon.  Esp, the Owner Chadda Rhu.  Not only is she a horrible hair dresser, her ways of communication are well.. non existant ! I have no idea how she has been in business this long with her skills or lack of !!