I am not at all a fan of the Cake Boss. I've never seen the show. However my cousin is and is the reason for my recent visit to Carlos's Bakery. When we got there the line wasn't as long as I expected from pictures that I've seen which I was pleased with. It was about a 25 minute wait to even get inside the bakery. When we finally got inside and waited for someone available to take our order the man didn't even look at me or ask if I had been helped before he greeted the lady behind me. I quickly said hello to him to get his attention, only then did he realize he skipped over me. My cousin and I had been standing for a while looking so we already had our order ready. I watched the man write down my order correctly and stepped aside to wait to be called. He called me over to check if my order was write. It was missing two things. I don't understand how you forget two things when you wrote it down and the case is literally two inches in front of your face, not to mention it wasn't a very big order.  So I'm finally called up to pay and the women repeats my order back to me before charging me and everything she repeated was correct. It wasn't until I got home that I noticed she charged me for a \"large chocolate cannoli\" and not a \"large chocolate chip cookie\" even though she repeated back \"cookie.\" The cannoli does cost more than the cookie so I was very upset with that. No one in this place has any sense of urgency. Everyone just kind of shuffles around slowly as if they didn't have a crowd outside of the door. When we sat down to eat our desserts I was desperately hoping they would at least be good enough to make all this worth it. But of course they weren't. All the desserts tasted like any other bakery. They weren't bad but weren't anything special either. If I wanted average food I would go to a regular bakery. The lobster tail was good, I'll give them that. But that's about the only good thing I have to say about it. All in all I would have to say I would never recommend this place to anyone. The workers are incompetent, the food is average and very over priced, and the wait time is ridiculous.