Extremely irritated with this stay! The rooms show their age, this place is definitely in need of renovations and staffing replacement... My bf and I got the deluxe queen room in the east tower. The beds were ok, lots of closet space, bathroom was large which I liked.. They gave us a paper notice last night saying they need to shut off the water from 3am-7am for water piping maintenance. Just like home.. Then the water was NEVER turned back on. At 11am, I still haven't gotten the chance to shower and the toilet was filled with piss we couldn't flush!! When I called, all they said was \"sorry, we don't know why the water won't turn back on for the east tower and we don't know how long this will take.. we can move you to another room. \" So fine, I said ok to the room transfer... But had to wait on hold for more than 20 minutes for another rep to ask me why I was calling and then finally say they'll move me. WTF?? Waited another 15 mins for a bellhop to come help us with moving the luggage (note I had to ask, they did not offer help). Second room was in the pyramid. The moment from entering this room, it was so stuffy like no air had been running for a while in this room. So I left the door propped open to air it out. The bathroom was smaller and even older looking. The shower had one tiny ledge to put your toiletries.. when I requested extra towels and pillows, they delivered extra towels twice and I had to remind them about the pillows.. seriously? Later around 430p a security guard came around and said we couldn't have the door opened. Well, excuse me, have me suffer then! So pissed off with this property, definitely not staying here ever again and definitely not recommending this hotel to anyone!! You get 1 star just because your sales reps on the casino floor got us last year to book this advance in order to get our stay for free. Never again, Luxor!!