OMG THE WORST CUSTOMER SERVICE EVER!!!!!!!!!!!\n\nso they don't have the room i reserved and they move me to a really noisey room next to the elevator...then to a room that looked like a jail cell...then to a room with someone already in it...then to a room with water damage to the curtains.\n\n(i am soooo not picky at all but the rooms they sent us to were awful)\n\nthen on the last night my room flooded and they wouldn't tell me what caused it and didn't change my room so i had to walk around with my shoes on.\n\nHORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!\n\nthe rooms are really big compared to other hotels i've been to...but i'm still never going to stay there again.