Weird experience today at LOOK.  I stepped into the shop to look at products and the first thing the employee said was \"do you have an appointment today?\"  I said \"no, I didn't realize you were a salon, I thought this was a store.\"  The employee said \"oh, no no no!\"  So,... I left.  Very strange not to encourage a potential customer to browse the many retail items on display, but rather make me feel unwelcome.