This is near our house, so we like to pop in. The outdoor seating is great in summer, and the tropical menu is fun on a cold, winter day.\n\nFood is okay. Nothing I particularly crave between visits, but it is nicer than most waterfront joints where you can park a boat. \n\nI do enjoy the house salad. Strangely, it comes with a little side cup of chocolate chip cookie dough. I don't know why they include this, especially since cookie dough contains raw egg (I'm surprised there isn't some code they are violating), but I happen to love chocolate chip cookie dough and I can't wait to eat it with my salad.\n\nI tried something different tonight: curry chickpea and lentil stew. It was pretty good! I can't stand cilantro and was able to order the entree without it.\n\nMy husband had a massive cheeseburger, which he loved. I can attest the fries were great as well. They leave some skin on and use a lot of salt. Yum.\n\nNow for the reasons this is a two star review instead of higher:\n\nThe outdoor seating process is a complete cluster. If you enter the front door at the hostess stand and ask for an outside table, they tell you to go outside to be seated. OK, no problem. We'll go outside.\n\nOutside, we were told all tables were full and to go INSIDE to get a pager from the hostess. We saw open tables near the outdoor bar and asked if we could eat at those tables. The waitress said those were first come, first serve, and we could eat dinner there. She was very friendly about it, \"Yes, they'll give you menus there and take care of you, but you just have to order from the bartender because there is no table service.\"\n\nWe were good with that and grabbed a table. I went to the bar for menus and I was told we could only order appetizers in the bar section. I explained the waitress had just told us we could order off the full menu. Bartender's response: \"Oh, was that the one in the orange shirt?\" Me: \"No, it was someone in a blue shirt.\" I'm not sure why that mattered but should not have been the response. \n\nBartender says we have to go inside for a pager to get a table. By this time more customers are ahead of us in line. On a Saturday night, every place we'd visit with patio seating would be busy, so we decided to get a pager and wait.\n\nI get a pager from the inside hostess stand. I will skip writing about the conversation between the hostess and the waitresses since this review is getting long. However, I will note the person who had just told me we could order off the full menu at the outdoor bar was there and I told her we had just learned we had to get a regular table to order from the full menu. Her reply, \"Oh, sorry, I forgot.\"\n\nWe then go back to the outside bar to wait for the pager to buzz.\n\nSurprisingly, it only took about 10 minutes for a table to become available. I go back to the outdoor hostess stand, walking by one of the three open tables we'll be seated at, and the waitress tells me I have to take my pager back inside before she will seat me. I just about lost my mind at this point!!! I keep my head cool and level, despite my frustration. I walk BACK into and through the restaurant to drop off the pager. The hostess says thanks and tells me to go back outside and find a waitress to seat us. \n\nRestaurant Manager: if you read this review, please fix this process! All the burden of finding a table is on your customers. Hire a real hostess for outside and either give her a stack of pagers or have her commit to memory who is on the wait list. I cannot believe how disorganized this was. The Nau-ti-Gal owners have owned restaurants in Madison for decades. This is rookie performance.