What a terrible experience.  I went here to legitimately buy a new car.  I was greeted by a salesman named Paul.   The Prius and most of the other cars in the lot didn't have a sticker on them yet.  I asked for a price and he told me he could get it.  We started talking about my trade in and I asked for numbers for the trade in and the price of the car that we were looking at again.  He came back and told me he would get back to me tomorrow because one of there management just shot and killed themselves at their home and the staff had just found out.  I told him OK and asked if that was a Nissan dealership next door as we were also looking for an SUV.  Paul then came back with more paperwork to fill out and asked to run my credit so that we could do numbers on the trade in.  I told him I was at this point uncomfortable and did not even known the price of the car we drove and he was  asking me to run my credit.  He argued with me about the fact that he needed to run my credit.  I again told him no.  After that he came back and told me he was getting a manager to deal with me directly.  I waited 15 minutes no one came so I left.  \n\nThen I called them thinking that maybe we just had some major misunderstanding and explained the story.  The person on the phone said he understood and would get a manager to call me back and we could get this all figured out.  \n\nToday two days later no call back and no communication on there part at all.  If Riverview Toyota would have taken time to deal with me directly and professionally we may have been in a better situation, however it has been 3 days with 0 communication on their part, too bad for them. \n\nRiverview Toyota has lost a customer and I tell everyone I know what a bad company they are with no regard for following up with their customers.  \n\nI took some time to read some reviews and saw all the terrible stories.  \n\nALSO look at the BBB they have an F rating.   \n\nhttp://www.bbb.org/phoenix/business-reviews/auto-dealers-new-cars/riverview-toyota-in-mesa-az-97031981/