Apartment management changes every year & the two women that are there now are not kind at all. They smile in your face as they refuse to help you. They are not courteous, and have no customer service skills. If your rent is 1 day late they involve the attorney and make you pay an attorney fee, instead of knocking on your door, they mail you a letter. inconsiderate, & lazy. I have lived here for over four years, and can't wait till my lease is up. Generally they fix small issues with the apartment quickly, but for the first 2 years that I lived here, my dryer didnt work, and everytime I complained, someone would come check it, and not fix it. The first 2 months I lived here there were roaches.  It is quiet at night, but the people that live downstairs can hear everything that goes on upstairs. Yes, I mean EVERYTHING, from toilets being used (not just flushed), to moaning and groaning.  There was a major accident in the pool, but they did not drain it. They just re-opened it the next day. That's unsanitary.