Today was a free meal for us provided as an apology from the manager.  About three weeks ago we were on this side of town seeking emergency food.  A long day and it was after my 9 year old's bedtime.  Probably about 9 o'clock.  The service was so horrible I parked my car and walked in to complain.  Instead of offering to make things right I was met with a blank stare.  I basically cussed as I walked out with the wrong order bc it was about 9:20 and my poor kid need to get to sleep so I let her eat the nuggets as we drove home.\n\nOk so let's move beyond the horrible visit of the past and talk about this visit.\n\nI was ignored by the only person at the counter when I walked in.  The next guy acknowledged us as he was zooming off to the back of the kitchen area.  They were pleasant, not pleased about giving me free food and had to go \"check\" with someone in back.  I actually didn't call to complain so I'd get free food.  I called and complained because if they keep acting that way some hot tempered diner is gonna get belligerent in here.  (like in that one YouTube video lol)  They need to change their ways and actually practice better customer service skills.\n\nI smiled cracked jokes and treated them all very nicely the entire time I was there, I even offered to pay a different in what we ordered and what they were told we were supposed to be given.  They turned it down but seemed to feel better about themselves since I offered to pay.  I'm not poor, I can pay for my food dang it!.\n\nAnyway, food.  Fries and fish were piping hot.  Anything else was heat lamp temperature but still edible.  I am from Louisiana and I've seen a Popeye's funnel thousands of people through in a short amount of time.  I know things can be better than what I've seen at this location lately.  \n\nWill I come here again?  Probably, if I am desperate and they are open.\nReally?  I honestly don't seem myself visiting this particular location anytime in the next year.  I just don't have the time for slow service and mediocre food.  \n\nThe appearance of the store was mediocre.  Not dirty but definitely not clean.  Crumbs on almost every table and super slow service considering we were one of two customers ordering (drive thru and dining room).  \n\nIf i am being completely honest, the visit was kind of depressing.  I remember when Popeye's was a special occasion in my family because we were very poor and didn't go out much to eat.  It always reminds me of my mom, brother and I enjoying chicken that was too hot to even touch but we couldn't help try to eat it before it was cool.  \n\nThis Popeye's reminds me of a stripper working far past her prime.  Someone give this chick some clothes and teach her a skill because clearly this ain't working anymore.