I am so sad. I visit here ALL the time, as most college students do. We were celebrating my boyfriend's internship so we decided to order Boom Dip, a Deep Dish Pizza, and a pizookie. The appetizer came out fine, the bread it comes with reminded me of my old work back in california which made me nostalgic. \n\nThen came the pizza. He ordered half meatballs and mushrooms, I ordered half Cajun chicken and pineapple. When it came out they had made my side a hawaiian (ham and pineapple). I politely informed the waitress then went to the bathroom quickly. The toilet outside was broken so I had to lift up the back and manually flush the toilet (something I never thought I would have to do at a place of business) and by the time I came back they had already talked to my boyfriend about making another pizza, only thin crust (because the deep dish takes 45 min). Then dessert came out delicious as always. \n\nThey didn't comp our pizza like my boyfriend was lead to believe by the manager (which was fine). Nevertheless, I gave the woman a good tip and left. \n\nI ate the thin crust today (they just immediately boxed it for us I wasn't hungry at that point last night) and there was a HAIR in my pizza. They messed up not one but TWO pizzas for me and I had to flush their toilet. As much as I love this place I am not coming back for a very long time.