The staff is rude and the music is too loud.  On numerous occasions I've had to bag my own groceries.  Most of the cashiers act as if you are an inconvenience to them.  The man who works in produce and the bakery people seem to be the only helpful people in the store.  The cakes are better than Harris Teeter and sometimes the location is more convenient for me.  Other than that, this place is pretty bad.  The employees and selection of products were far better when this was Bloom.  The products, staff and enviroment don't even compare to Harris Teeter.