Upon further review, I have to update my review of Phoenix Sky Harbor Airport....I must have been lucky the first few times I went through here....either that or this place went downhill fast.  Here's some of my frustrations with this place:\n\n- The FREE WiFi sucks.....the past 4 times I've been through this airport, I have been unsuccessful in connecting to their WiFi.  I can get the connection on my laptop, but it won't load up any pages.....don't know what the problem is, when I land in Vegas or San Diego, it works just fine there.\n\n\n- Car Rental return lanes through the airport is confusing.  I am willing to bet that 9 out of 10 people who try to find the car rental return lane have to attempt it at least 2 or 3 times to figure it out.....the directions and route is crazy confusing.  The rental center itself is convenient, and the process of returning your car is efficient, but driving there is a disaster.\n\n- Food options are limited once you go past security.  Not much going on there.\n\n- Gates have insufficient seating.  I don't get it....there's not enough seats at most of the gates.....it's very crowded and people are cramped all over the place.\n\nHopefully, they can upgrade it soon....it needs it.\n\nReturn Factor - 100%, but not by choice.