The first time I went to this Jiffy Lube, there were 2 cars in the 2 bays that were being worked on. I ended up waiting almost 2 hours for an oil change. I can understand them being busy, so it's not the wait time that upsets me, it's the fact that the techs couldn't be straight with me and just let me know up front- I would have been more than happy to go run an errand and then come back by the shop. And, after an hour of waiting, I asked them what the ETA was, and they said my car would go in \"any minute\" and would only take about 10-15 minutes... lie. It was another hour. \n\nI needed another oil change this morning, and decided to give this place another try (thinking that maybe it was just a bad crew that day), and it was the same story. I went in at 07:40 because they opened at 0730 and I figured it would be quick to go in early before a line of people built up. I arrived and there were 2 techs there and a mini-van already in the bay. When I went in to drop of my keys, he told me it would be about 45 minutes until he was able to get to my car. I must have had a surprised look on my face, because he quickly responded with \"because there's only 2 of us here\". I said \"okay\" and sat down; one of them was working on the van while the other was reading a magazine behind the counter. Seriously?!??!?! \n\nNever again will I go to this Jiffy Lube. I posted a comment on my facebook about waiting forever at this Jiffy Lube and I received multiple comments from people saying that they've had problems at this same location. Good news: I'm not alone. Bad news: Corporate hasn't fixed the problem that many people are having.