My husband and I went here for a massage and it was kinda busy so we were waiting in the middle row to be finished.. And once they were finished, 2 of them came over to us to get us set up while the other guy was cleaning up... HE WAS RE-FOLDING THE USED TOWELS...and the manager lady ran over to him and said in Chinese \"the customer is watching you!.. Go fold those towels in the back\" I understand and speak Chinese.  GROSS!!  And come to think of it.. I have never heard a washer/dryer back there.. Nor have I ever seen them bring fresh new towels in.