Don't stay here!  I was so excited to stay at the newest hotel/casino on the Strip, but Aria was a MAJOR disappointment. \n\nI don't mean to be redundant, but service at Aria is NONEXISTENT!!! Hate to do it, but I'm going to have to rant a little here.... When we pulled up to Valet, no one was there.  No one offered to help us with our luggage.  The registration line was super long and the associates were incredibly slow.  Even worse, when we checked-in, we were told that they only had \"smoking optional\" rooms available, even tho we requested a non-smoking room [nevermind the fact that the person next to us was given a non-smoking room immediately AFTER we were told there were none].  Anyways, I don't like to be difficult, so we took the smoking room after being told that they were well ventilated.  We get to the room, and of course, it stinks like an ashtray. We called front desk, only to be told that we'd have to return registration to switch rooms.  We returned to the front desk three more times and each time we were told that there were still none available.  Needless to say, we were stuck in the stinky room the rest of the weekend.  In the casino, I approached two employees behind a counter to ask for directions.  They were chatting away and waited minutes before having the courtesy to look up at me.  And when they finally did, they gave me the \"why are you bugging us\" look.  Unbelieveable! \n\nThe exterior of the building is contemporary and pretty, but the decor of the casino and hotel is modern but kinda gloomy -- lots of brown and dark colors. I wasn't a big fan. The rooms are nice and modern, but are on the small side.  The fancy-all-in-one remote that controls everything from the lighting, music, TV, curtains, etc. is a cool concept but reeeeeally slow.  The layout of the room  is awkward. \n\nThere are so many nicer hotels on the Strip that actually understand what customer service is.  This was definitely my first and last stay at Aria.