Got there was seated right away....the place was really empty. With that being said, there should of been no reason for my food order to be mixed up various times and for it to have taken so long. I always order the same thing at a restuarant classic hamburger (with cheese) or chicken strips....Why do you ask?? Because they are common meals and should not be effed up. Well, in this case it was....mom got BLT the bacon was so overcooked it was dry...I got the classic hamburger with cheese AND well done...got to the table ...no cheese. Manager came over and asked if it was ok, advised missing cheese. He said \" I will bring you out a slice a cheese...\" REALLY!?!?!? WTF.....anyyhow, I said no I want my cheese hot on my burger...so he took it back to the kitchen...waited a while...meanwhile my mom had finished her meal. Burger gets back to table with cheese on it and I start to assemble...I slice off a corner as by this time I have already filled up on water and my moms leftovers. Well this time the burger is completely pink and looks like they quickly just brown the outside...GROSS GROSS GROSS...I nearly barfed...I told the guy I absolutely can not eat this....sent it back....by now I have waited a long time...Took so long I flagged a busser and asked him to cancel the order and to return the money to my card, as i had already paid (bad move).... I asked for the manager and while he apologized, he would not cancel the order or return my money...just kept saying \"its here and I apologize for the mix up\"...I was already pissed and had dined on my rage...I said I dont even want it anymore and I just want my money back...he said I will box it up to go....UGH i just couldnt talk to this guy anymore....he gave me card for the next meal on him...and boxed my food and left...Anyhow I don't think I will be going back, not even for a \"free meal\".....I didnt want anything free, I just wanted to leave and not waste anymore time there.....it wasn't busy so there is no excuse, the server did tell me that my requests were listed on the ticket and the cook didn't pay attention....ugh..BUH BYE BITCHES!