I went to Dr. Serafini for severe back pain. They were fast in getting me in, and definitely polite at the front desk. However, the techniques Dr. Serafini used were painful and led to more pain afterwards. I didn't expect 100% improvement, but I did expect something other than more pain. \n\nI was also concerned that after several  visits, I still wasn't provided with any information from them (despite being told I would)  about whether or not they were able to take my insurance plan.  However, I was clearly told that I would be needing chiropractic care for the rest of my life. All the while I was thinking, \"Can't we take this one step at a time.\" First, tell me specifically what you'll do for the problem that I'm currently dealing with. Provide me with the specifics of how much I'll be paying. And, then after that, we can talk about future plans. There was an odd vibe of fast talking that made me feel uncomfortable.\n\nWhen I called to politely cancel further appointments, I received a call back and was told that I didn't \"understand\" how chiropractic care works. Perhaps.\n\nBut, what I do understand is that I was there to get better. I needed to know what the financial commitment would be, and that I have the right to discontinue treatment for any reason without being spoken to in a condescending tone.