Came at 11:15am on Saturday.  No greeting when entering the store.  Line 4 people deep with machines behind the counter so loud you can't hear anyone talking in the shop.   Surprisingly another worker came out to put a cake in the display and went to the back as if the line of people at the counter didn't even exist.  I'll try it again but only under new management.  The current state of affairs is a clear failure.