Finally after months of trying we were able to get in and get seated without being told there is a 1 hour wait.  Oh the excitement. \n\nNot so exciting is the placement of the doors.  If you are entering from the casino, the host person still has you schlep across the entire restaurant to the other host person.  We have technology people..use it.  \n\nSo we get seated and surprisingly it was pretty empty for a Saturday afternoon. In fact there were only 2 tables occupied in our section so imagine our surprise when it took more than 15 minutes just to have someone come take our drink order.  \n\nWe ordered appetizers and then our lunch.  We got the Korean BBQ beef & the firecracker wings.  I have to say the Korean BBQ was delicious with the jasmine rice as an accompaniment.  \n\nThe firecracker wings? not so much.  In fact we sent them back. They were not even close to spicy as the description said but rather just covered in a gooey tasteless sauce.  I should have gone with my gut and ordered the jerk wings instead.  \n\nFor our lunch, we had the Mac + cheese 2, which was ok considering the huge chunks of bacon that came with it.  I think it might have been better without the truffle oil since the combo of mushrooms & bacon overwhelm the flavor already but geeze it's only mac & cheese x2.  \n\nI had the tomato bisque and grilled cheese.  The bisque was quite good as was the grilled cheese. Not quite as good as Serendipity 3 but certainly closer and easier to get to without schleping to the strip.  \n\nThe thing that took this down a * to a 2* was the service. I can understand if they are jamming on an NFL Sunday or the World Cup etc but it was pretty much an echo chamber on our side of the room, yet service was so very slow. Except in getting our food on the table because about 5 minutes after our appetizers showed up, there was our meal.  Which in retrospect of the bad wings, was ok, but I would have liked to have finished the shared Korean BBQ first. \n\nThen after we were done, we sat there for another 10-15 minutes waiting for our waitress (and asking the bus person 2x) to bring our check.  \n\nThis is like the 3rd place in a row that we've been that the food was not bad but the service was so non-existent.  I know the excuse 3 years ago was because there were so many people pouring into Vegas that restaurants didn't care whether you got good service or not, you were \"lucky\" to get a table but you'd think with so many places closing their doors, the ones who are actually doing a good job would want to encourage passable customer service.  \n\nah well ..IF we can get in, we'll def. go back.  I want to go when I'm not driving so I can try some of their handcrafted libations.