This chain is a absolute joke. Do you know why the line moves so fast every morning - no it's not because the college kids run up to your car and take your order, it's because everything is pre-made and ready to roll. I was trying to use up my $10 giftcard from my last complaint and on visit one, the large $3 coffee was bitter and full of grinds. On visit two, I attempted to order a \"fresh fruit\" smoothie, but then the girl breaks out a mix from a bottle that they pour into a cup and charge you five bucks to drink. I deftly avoided that blatant ripoff and seeing nothing on the menu that was made fresh, I had to order their crappy mocha again, which was ready in a jiffy because again they have that all ready sitting in a tub. Even the blonde girl working there admitted that most of the franchises don't clean out that bin daily. Yucko. The $3 left in my card I will be donating to the next homeless person I see in Tempe Town Lake. Some chains are proud not to use microwaves, but Dutchy should advertise \"No blenders Used in making your drink\"