These people are crooks. Back in January, I gave them a $1200 deposit to begin work on installing a stainless steel flue and they set a date for work to begin. The date came and went and the owner claimed that he couldn't do the work because his girlfriend had broken up with him and he had to go to rehab because otherwise he might kill himself.  He assured me I would get my money back. Even went so far as to have his elderly mother call me and promise me he would pay me back. He never has, nor has she. Both phones no longer accept calls and even though I've been by his house a 3214 Draper Ave in Charlotte, he seems to have vanished - with my money.