For now I can only give this establishment 2 stars since I really don't know how a fried chicken joint can over cook a thigh. I can cook a thigh at home on my George Foreman grill without overcooking and drying it out, this place shouldn't have an excuse. Sides were also meh, I've had better at the local fried chicken joint in Dallas where its unlimited refills. The 2 things I enjoyed were the Kool-aid on tap and the breading/flavoring of the skin on the chicken. I may try this place again in the future, but for now I am pretty disappointed with my AZ fried chicken experience. Oh I almost forgot, their famous red velvet cake tasted dry and gritty, sorta like a cake made from a Betty Crocker box. Nobody in my party really liked it, on the plus side the waiter did apologize and comp the dessert from our tab and promised us this wasn't the norm for this cake.