Was very disappointed with the grooming experience. My Bichon's were not groomed anywhere near breed specs and were shaved shorter than when one of them needed surgery- they didn't keep the breed traditional poufy legs and instead shaved them. They did keep the Bichon bump but it went from practically bald to over 3 inches of hair without a taper so dogs looked silly. I guess the only good thing about the cut is it is so short I can bathe the dogs on my own for a few months before they will need groomed again! \n\nOverall the facility was clean and customer service was good on the phone when scheduling but I won't be returning.