It's Baskin-Robbins, but this location needs some work. We will not be going back here after the way we were treated last night.\n\nLet me start by saying previously we were treated ok. Last night we went in after going to a drive-thru Christmas light display on the west side. Since they closed at 10, we thought we'd cap off our fun night. SHould have looked for a BR closer to the light display.\n\nThere was this kid working there who had a HUGE attitude. FIRST, he decided that instead of helping me, as I stood there waiting, he looked like he was in a trance as the 2 girls were helping other ppl around the store. Then, he decided to snap out of his trance and go to the back and get another tub of ice cream.  When he comes back and finishes that ,he looks at me and tartly asks if I'm ready to order. no, I have questions...AND, my son wants a sample.  When is family night? (signs are posted all over for family nite prices, but no info on when it is). Tonight, he says. GREAT!\n\nso, we get the sample, I order mine, and I tell him who's all in our party so I can pay for everyone. THEN, I show him my phone, with the check-in discount of $1 off a $4 or more order. He was UNBELIEVABLY RUDE AND ARROGANT, like he owned the place or it was coming out of his pay or something. He said, we don't take coupons on family night. you're ALREADY getting a good price. and on and on. Like he couldn't believe my nerve! I said, well, it doesn't SAY that on the coupon, and so your MANAGER should take the check-in offer off for family night if that's correct. He just stared at me. \n\nLet me give you a TIP, little boy, since your training apparently is either non-existent or quite bad:  a BETTER customer service reaction would be to say, I'm so sorry about the misinformation. I can give you family night prices or I can charge you the regular price and use the coupon. I can't do both, my manager will kill me (or some such thing to blame it on someone who's not there if you're lying, which to me it seemed like he was, since he was so unprofessional I wouldn't believe him if he told me he was in charge).\n\nAnother weird thing. They newly labelled their (separate and not on the same wall) doors now as \"enter\" and \"exit\". Unclear why you can't go in and out the same door if you're parked on that side. My handicapped mom went back out the In door and ignored them.\n\nso, beware going there. It may be an unannounced family night, and you think you're going to use a check-in coupon and you'll get Mr Sass n Attitude w/ his bad customer service skills.