I visited Dr. Holley on Monday after her prompt response to a voicemail I left over the Thanksgiving Holiday. I was very impressed that she returned the call by 8:00 am on Monday. She was able to get me in right away to fit me for custom ear plugs I need for business. And even more impressive, I received them within 5 days.....simply amazing. Thanks Dr. Holley for the impressive service and warm welcome to your practice.