No service, no service no service. It's the little details that make or break your stay. \n\nThey didn't clean my room because their policy is not to clean unless I specifically request it. I've never had to request to have my room cleaned. Sometimes I've opted to go green and ask for it to not be cleaned, but never the opposite. I wasn't happy coming back to an unmade room after a long day of conventioneering. This could have been explained at check in but they neglected to mention it. \n\nThe in-room movies didn't work my first night and they didn't offer any thing to make up for it. Not a complimentary drink voucher..nothing. Too bad so sad. I had just flown in to LV and all I wanted was room service, a movie and bed. \n\nThe valet wouldn't bring up my car when I called down ahead of time so my car would be waiting for me-I had to be down there in person before they would get my car. They took so long to get it I should have skipped the stupid valet and just self-parked. \n\nRoom service was a minimum wait of 1 hour each time I called... A pizza delivery would have been faster, I wish I had thought of that at the time. \n\nThe coffee wasn't free! Couldn't believe this hotel would nickel and dime me for the usual free coffee. \n\nOn a positive note, this hotel drew in the young and beautiful crowd of people at the casinos and clubs downstairs. No grubby tourists in their Keen sandals and cargo shorts to roll my eyes at here. Not too many kids either, which I hate seeing kids that have been dragged to Vegas by parents who lack good sense. \n\nJust a matter of time before the luster of this new location wears off and the beautiful people flock to the next new thing. Then they'll actually have to step up their service. Maybe.