Very friendly but the wash service was definitely lacking. I got the \"Gold\" package and there were lots of missed areas, bugs and kind of a half-assed approach to the cleaning details inside and out.\n\nI'll give them one more shot after so many other positive reviews but the first go around wasn't very impressive. 2 stars it is for \"Meh, I've experienced better.\" because I have, lots better.\n\nPLEASE READ! The CEO, Tim Bolton, responded to my review with a very apologetic letter and is in the process of making it right. I am highly impressed by his customer service and will definitely be giving them another shot along with updating my review after my next visit.