Long lines. Slow lines. Long, slow lines!! Grumpy unhelpful staff. One staff member serving while another rearranges the fridges. And yet another rearranges the newspapers. All while we all stand in a long, slow line. The manager wandering around looking stressed at the slow line - if you're that bothered, get your staff to serve customers or go on the till yourself! And I don't like the coffee here. And it closes too early (10pm?). One star for stocking Fiji water though...:)