I have been to both Chicago and Las Vegas locations many times and I'm a huge fan of this Lettuce Entertain You concept.\n\nGreat food and the wonderful dry aged ribeye was to die for. The lack of attention by our server was somewhat of a let done.\n\nHe came by to take our order and seemed to be on auto-pilot as he went thru the motions of telling us a liitle about the menu.\n\nHe took our order and their were a few specifics that my wife had instructed for her entree. I don't think he passed on the info to the kitchen. He dropped the food and hadn't offered to refill any of our beverages and we had to tell the busboy of any further needs that we encountered.You would think when ordering a $65.00 steak that there would be concern about how everything was prepared.He did not stop by once as he was pre-occupied by a couple right next to our table!! Now I'm not saying that I need to be served on hand and foot but a little concern about our experience would be warrented.\n\nLong story short, we summoned the manager who was very helpful and apoligized for the shortcomings and offered us to make the experience better . He lived up to his commitment and I will admit everyone has an off day and all was forgiven. I will be back!! One of the best steakhouses I have encountered and trust me I when I say the Dry aged Ribeye was a memory maker!!