Somehow we had this company come to our house even though we live in the Bay Area, California. The contractor called us from a 707 area code, so I know I have the right company. They've been out to our house TWICE and our refrigerator has not been fixed, even though we have paid them.\n\nHowever, today, we had a dumb *** contractor come to our house to look at our refrigerator. This contractor really should go back to school or something, cause he doesn't know what he is talking about. When my mother basically told him his idea of 'defrosting' a frost free refrigerator (keeping the door open and unplug it for 12 hours- uhhh plus, we'd lose a lot of food if we did that!), he lost his cool and starting being rude.\n\nI would really not deal with this company even if its the last applicance company on earth. The contractors are unprofessional and wasted our time, because my mom had to take a day off work for this.