I do not have much love for the Mirage.  Actually, I have none.  \n\nBooked the Love package.. so for the price, maybe I should  not complain, but the experience bordered on zero stars.\n\nChecked in upon arrival - were told there was a room on the 2nd floor, at a corner, that was bigger, and had a great volcano view.  We said sure thanks- go up to the room, the guy must have meant view of the AC units and systems to power the whole hotel, because that is all we could see (and hear!).\n\nWe call down, they say oh that's weird, come down and we'll hold your bags and get you a better room, strip view, within two hours.  They say they will call our cell when it's ready so we do not have to sit around the Mirage.  We think, ok maybe this place is not so bad...\n\nFOUR hours later we return, they say oh sorry, we forgot to call, and give us keys to a new room.  Girlfriend goes up to room to get the bell boy to bring our bags up, and I go to pick up the Love tickets now that I have an actual room and they can process it.\n\nStand at the Love counter for no less than 45 minutes while the guy seems to be on the phone processing our tickets, then talking to his manager.. and they inform me that the room number I gave is not my room.  WHAT?  I call girlfriend who is in the room, the room number I gave this guy, and she is watching TV and our bags are on their way.  They tell me that is it not my room, I should be in another room.  I say, well I am not moving, they say we have to as there are other people who have checked into the room we are in.  WHAT?  Isn't this why they have computer systems at hotels?\n\nI go back AGAIN to the front desk, get a new room, girlfriend moves, and we have to reroute bags to this now THIRD room.  And Mirage offers us $50 to spend at the hotel, but not to be used for that stupid resort fee.  \n\nWe were so frustrated by dealing with the employees after wasting our entire day, we just did our best to enjoy the rest of our Vegas trip.  We will NEVER go back to Mirage.