So far so good. I went in for an exam. I was a little nervous since it has been 9 years, but I did my research and Glass was not only on my network but had great reviews. The staff immediately put me at ease. I was given the full compliment of x-rays and exams. Dr Glass was super nice and super funny. At the end, I was told what needed to be done, asked my opinion on a few things that \"could\" be done (like removing my permanent retainer) and then informed of the prices of everything. Needless to say, I'm going back for my work. Very happy!!