Absolutely will never buy furniture from this store, and likely not ever from this company.\n\nEasily the rudest, most inconsiderate, incomprehensibly ignorant staff I have ever encountered in retail. \n\nUpon entering there is no one greeting, directing, or attempting to welcome or help customers. Once I was able to find associates they acted as if I was an inconvenience that they had to deal with and were mostly upset that they had to stop their personal conversation to help a customer. \n\nAfter later speaking to the smug manager, I realized that this culture of indifference and conceitedness ran throughout their franchise.\n\nI understand the perception of the Scottsdale area in general and further understand that some of the high end furniture stores benefit from the posh-style, aloof mentality, however, this is Thomasville, and to say their furniture is mid-range quality would be a great compliment.\n\nAfter giving myself a couple of days to cool-down I still and embarrassed for this company and their sheer lack of customer service skills and felt that I needed to share this experience.