I love staying at the Palms because you can have a great Vegas experience without having to leave your hotel/casino. All the party people come to you. Unfortunately, the hotel doesn't give a cuss about keeping customers. When we got our room there was BLOOD on the sheets. When we reported this to management, they bounced us to another room, then an hour or so later, said that they had to move us from that room to ANOTHER room. No upgrade. Huge hassle. Then they told us they were going to give us a $30 tab at their overpriced restaurant. No comp. No discount off the room. After 4 hours of deliberating with the front desk, we managed to squeeze out a measly $50 discount on the room. BLOOD on the sheets.... Jeeeeez