I have been going to Donna's nails for over 2 years and I've honestly never had a bad experience besides the last 2 times. I have one of their punch cards that after 9 services you get a free mani or pedi or $18 off any other service (says that right on the card) so I was finally on my tenth so I went in for a $20 fill and when I went to use my card the young lady very rudely said \"uh so are you going to get a mani or pedi too?!\" Implying I couldn't use the card for my fill. So when I showed her the card where it said it could be used towards any other service for $18 off she started speaking in chinese to another nail tech and that nail tech rolled her eyes and shook her head at me. I felt so  disrespected as a loyal customer I will never go back. If they don't want to give away free services or discounts they shouldn't have a card like that, then give the customer attitude when they try to redeem it.