So I have never had a Yelp account until this past week i set myself up with one just so I can write how terrible my last experience was at sushi 101 I used to like this place I was in there bout three times out of the month and now it's all ruined. \n\nFirst off there was only one sever on knowing that happy hour was in a half hour so it took bout 20 minutes to take our drink order we ordered food cause if it took that long to get our drink order then better not risk it.\n\nSo we finally got our two rolls to hold us up till happy hour after 15 min happy hour rolled around and we ordered two more rolls so we kept waiting for 35 min the manager comes out and says \"sorry bout the wait your order must of not got rung in but it's getting g made and we will buy you dessert\"so I was no worries sounds good to me.which I thought finally we get our two rolls we ordered and a quail shooter the waitress said \"I think the cooks are mad cause they had to make the order\"so with that being said I tell you with a honesty and truth that one of the rolls was wrong and one had a hair in it thankful that it was visible cause if I would of ate it I would of threw it up\n\nWe got the sever she got the same manager on duty that spoke to us about the dessert he came to our table I showed him the hair and note that I have a shaved head he looked at me like I was crazy he said \"I'm sorry I can remake it for you and take care of your dessert\"I looked at him like are your serious would you want to eat anything after you found a hair no I don't want anything to eat so he took off the two rolls and tried to charge me for the quail shooter that I did not eat I don't ask for anything I just don't come back but on this situation I thought maybe he would comp the bill but he looked at me like I was in the wrong and may I mention I was in the food and beverage for more the twelve years from busser,host,sever all the way to kitchen manager so I know great service I would not feed you anything I wouldn't myself or family and friends I didn't even want to give sushi 101 even 1 star i just won't ever go back out all places I have eaten this was the worse experience ever I made it a goal to myself to write this review even tho I never complain I just had to on this that's how bad   Sushi 101 did me so thank you for losing me a customer I used to be fond of this place and the manager there needs to work on customer service or ya just don't care