I originally switched my car insurance over to State Farm with Linda in the summer of 2008. Since then my husband has added his vehicle, we obtained homeowner's insurance through her and added a third vehicle we purchased this year. We were also in the process of adding insurance for my wedding ring and deciding on life insurance that would best fit our needs but was still affordable for us right now.\n\nWith all of the above insurance we have through Linda we had an expectation of being treated with exceptional customer service. We have not been. She stopped responding to our emails and phone calls and instead one of her assistants does. Both are incredibly hard to deal with, they never know what is going on with our policies, can not provide accurate information, and usually can not answer questions with a straight forward answer. They seem very unorganized and while Linda is very friendly these assistant's you are actually forced to deal with are not. \n\nWe are in the process of switching over our insurance to someone that makes us feel comfortable, is organized, and we do not dread receiving phone calls from. I would definitely not recommend taking your insurance needs to this office.