We had never been to this vet before, but my kitty of 12 years suddenly got very sick, very fast.  Going into this appointment, we were sure we'd be facing that awful decision that no pet owner ever wants to have to make.  My husband & I were both emotional wrecks at the clinic.   Dr Mike was very, very good.  He was very honest and compassionate in explaining all sides of  Scotty cat's situation.  He gave us alone time in the exam room to discuss it and more time to eventually say our goodbyes...  A few days after this all happened, we received a card in the mail.  I was expecting a standard signed sympathy card, but we got a card and a personally written letter from the vet saying some nice, comforting words about that whole situation.  It was surprising and very touching.  \nWe'll definitely be coming here with our other pets from now on.