Only gets 1 star because there is no ZERO star option.  Do yourself a favor and avoid this complex.  I have lived here for too long and will be leaving as soon as my lease is up in a few months.  I would have moved sooner but could not afford to, unfortunately.  Prepare for getting the run around every time you deal with the office or maintenance.  There are often helicopters flying above the complex looking for criminals on the run and the 'security' gate is often left wide open for weeks at a time.   Despite the place being run down and having poor customer service, the management company sees fit to try to raise the rent every time you renew a lease.  They will let any miscreant move in here, so prepare for loud and inconsiderate neighbors if you do move in.  Just say no people.  There are better options out there.