I've been to this place years ago, with different staff and I was happy. NOW, the staff isn't customer friendly at all. No one smiles or greets you. I had an appointment for Saturday afternoon, which I thought \"Wow, convenient!\" NOT! By the time I got back there, to see the results of my sons x-rays, the dentist told me I would need to reschedule because more work MAY need to be done but there was no guarantee and I see everyone was packing up. I thought to myself, then why did you schedule me if you knew why I came here in the first place? I went to check out and while the front desk rep was helping me; her coworker comes up and starts asking her about a personal preference. I looked at her, like really, she is busy right now rude lady, come back when she's done with me. Then I look outside and the dentist is outside leaving before I could get out of the office. Now wonder she didn't want to take her changes preforming a filling, she was ready to go! Customer service 101, if your last client takes longer than expected; you stay there and finish the job. If there needs to be more work done, then reschedule. Just don't run x-rays and say come back later. I called my insurance and schedule an appoint with the dentist down the street. I work to hard for my money to give it away to people who don't care about their customers.