CUSTOMER SERVICE = 1.5 out of 5.  \nFOOD and PRESENTATION = 5 out of 5\n\nI loved every item on their menu. For all the seafood lovers, the Scallops and Oysters are amazing. The Lamb is to die for. \n\nService however, is not up to par so please beware. First impressions are everlasting and this wasn't the impression i got from a service stand point. \n\nNegative: \n\nWas not impressed with the service at all. I had come with a large group on to celebrate my wife's birthday on Oct 17th. Our server started off amazing, but then totally spaced out on us. The worst thing was we never got a birthday cup cake or a group that came to sing for us despite giving a heads up to the staff. We saw other groups get more attention than ours. It was a special moment for my wife and it became totally not special. If we were not rushed to get to a show, I would have spoken to a manager. \n\nThe other thing that I was not too happy about was the plate breaking tradition. When I had asked, we got an answer from a manager or host stating that they only have a limit of 3 per night, which was hard to believe since we saw more than 3 people break plates ahead of us. \n\nBased on my experience, my service rating is a 1.5 out of 5. Vegas is synonymous with customer service in restaurants and for an establishment this large, I would expect more out of them. \n\n\nPositive: The food is amazing. If i were to rate them for food alone i would give this place a 5 out of 5. \n\nI would consider coming back to this place; however, my expectation for service would be a lot higher.