I go here a lot and this morning I went to get a little breakfast of a bagel and a smoothie in the drive thru. I asked the woman what bagels were available(normally gone quick on Saturdays) and woman was short and rude with me. I then when up to the window where I waited to be helped, the woman kept saying this person is making your smoothie it will be out in a second I said okay! She took my payment and repeated that I was waiting on the smoothie. I sat there for 5 minutes and watched all people in the back fooling around and the woman who said my smoothie would be out. She then after 5 minutes started making it. \n\nI went in the store and told the barista what happened. She made me my smoothie and I asked for manager. Took manager about 5 minutes to come out and I told him what happened. He just said sorry and didn't take me seriously. The woman was right next to him and she didn't even apologize to me. Last time I pay 4.00 for a smoothie. \n\nI don't know if I will be returning here, people look miserable.