Just because you get a massive plate of food at this place, it does not warrant good marks. Yesterday's breakfast was one of the top worst overall experiences that we have ever had in a restaurant. \nFirst my expectation was not set high at all being it was New Year's Day. We had nine people in out group and put ourselves on the list and waited patiently. At least that was until I noticed a large group leave and them split up the multiple tables put together to make a large table, and begin seating 2 person parties that came in after us. Yes we were next on the list. It took me saying something for them to realize the error and put some tables back together and get us a seat.\nWe ordered drinks and food after 15min of sitting while the server was running around to all her other tables.  Then, she didn't come back to check on us for over 45min.  Our drinks were empty, adults were frustrated and kids getting restless. Everyone in the restaurant could see what was happening to us, some sharing their own frustration with us.  When we finally had the server come back after 45min, she let me know they just got to our ticket and were out of the hash I ordered.  It was pretty funny how I could see the kitchen quite well and watched plenty of tickets put up after ours, get pulled before ours and filled.  Anyway, I choose plan B for breakfast and we waited some more. Now its an hour since we ordered and the restaurant is beginning to clear out and we still have no food. Lots of customers sat after us have got their food and left. The waitress comes back and offers nothing but excuses as to why we still have not eaten. My brother in law, finally got up and left.  We all should of left at this point but the kids really were starving.  It was now after 12 noon and we had come in around 10:00am.\nFood eventually came and was OK. Not great by any means. Not worth the wait or the fact most of our order was wrong. We had our breakfast boxed and left.  As we were leaving, I hear the same server we had, telling another customer that they just got to his ticket and had run out of hash.  The server knew 20 min before this that they were out of hash.  Any reason she had no commmon sense to inform that customer sooner? \n\nNeedless to say, we will NEVER eat here again and don't suggest anyone else does that expects at least a little service with their meal.