What can I say ?? It's been one fantastic experience time after time. I am about to take possession of my third purchase from CarMax, Tolleson, AZ. After my first purchase, Mazda Miata, I was blown away not only with the quality of the car, and the $$ but the whole experience. I love the policy that they will buy your trade - in even if you do not buy from them. That just instilled 100% customer satisfaction being their goal, in me. I traded that car in and received my second Mazda MX-5. Once I was ready to make a change, I knew there was nobody else I wanted to work with, especially Jason Moore. The process started off at my pace. I searched for my perfect car on line, with a fantastic software tool. I put in my own search parameters and once I had several cars to my personal wish list I put them into my own list box. Every time their price was reduced, or they had been sold, I was immediately informed via email. When I was ready, with zero pressure from the company, I went into CarMax, met with Jason, and he assisted me through the process. I received a fantastically generous $$ for my car, and can't wait for my new car to be transferred so I can start my new journey towards my forth visit to my favorite car showroom.