I wanted to like Budget, I really did. We had a prepaid reservation, which should have expedited things. Nope. Because it was a \"busy day\" and they only had one person handling where you could normally go for that, we were handed an old-school number and told it would be 25 minutes; we'd be waiting in line behind antyone who happened to come in. Seriously, Budget? Your competitors have check in kiosks where you can get in and out quickly. I get that it's busy; that means you gear up and staff accordingly or use technology to speed things up. Sorry, you lost me with this one.