My trip to MGM for NYE was a tale of a bunch of mistakes, that ended up just fine.  \n\nWe made reservations last July 2013 for NYE, and made resos for suites with another couple. They are \"something\" with mLife, so we got good rates, etc. We confirmed a few times, and when they arrived there were no suites. WTF?  Apparently bigger \"whales\" sucked them all up. They worked for 2-3 hours to finally get one, we ended up with a standard Exec Queen Room. \n\nWe looked at the rate, and realized something was wrong. They had denied us the suite, then charged us for the suite. I went to the front desk to voice my concern (nicely) and they did correct it and gave me the correct rate, and comp'd the resort fee as well. \n\nOverall, a nice hotel. The suite was great. Our standard room was nice. Rest of hotel quite good considering all the abuse this place takes.