We stayed a week for a conference.  The hotel is under renovation.  The rooms are really nice.  The bathrooms are a little small.  We were told on check in that there was free continental breakfast on Tuesday  through Fridays.  That was weird in itself shouldn't it be everyday?  The front desk person went on to say that we needed vouchers but we would need to wait until the next day to get it.  Red flag!!! The next day around noon we go down stairs only to be told that we didn't need vouchers.  So my mom goes down on wed. To eat only to be told afterwards that there was a $9.99 fee.  She was able to eat without being charged...but management needs to get it together.  For the record...its not worth $9.99.  I hate having to beg for towels....and please dont give me a towel with someone else's make up.  You can see it just like i can when you are replacing them.  The Holiday Inn Brand shouldn't be abused just because there is a conference in town.  I forgot to mention that we were also charged for a suite when there are no suites in the hotel.  They did take care of that after a day of run around...my advice stay at another holiday inn until they get it together!!!!!