I can't say anything negative about this chain. Their food is delicious, the restaurants are always spotless, and the burgers taste unbelievably fresh. I must say that since discovering their secret menu, I am a protein burger convert. I don't order them for diet purposes or to watch what I eat...I just love how they taste.\n\nSomething else I love, the staff friendliness  from one restaurant to the next is consistently great and predictable.\n\nA lot of burger joints and other chains could definitely learn a thing or two in terms of freshness, and the training of their staff.