My Wife and I have been taking our cars here for a couple of years now, 2006 Honda CRV & 2008 Toyota Prius. Since they are newer cars and reliable models/brands, one wouldn't expect to have to do any major repairs, which has been the case. However, when waiting in the lobby on for our oil changes and such, I've overheard the techs dealing with customers that have major repairs and they are very detailed in their explanations, and by and large, they do not seem like ripoff artists AT ALL, which is usually the case with these auto fix-it places, Even with just a simple oil change they inspect the vehicle thoroughly, even telling this lady last time I was there that her license plate light was out (and it'd be $8.00 to fix). Clean, friendly, thorough place, and they'll even give you a ride home or to work if the repair takes a while.