What's up with a name like IHOP being an International House of Pancakes?  Pretentious name and they shortchange their reputation because people at lunch and dinner already assume their later meals are secondary in quality.  Sadly, I think their lunch and dinners are no where as good as their breakffast though lunch is better than dinner there. But I like most of IHOP's breakfast items and specials.  They've got the many versions of pancakes down.  For decades I have eaten many Swedish and French pancakes, esp. when they had the Rooty Tooty specials, and the International Passport is my typical order.  Overall breakfast is their best meals with a lot of variety. Besides pancakes, I really like their sausages, bacon, and hash browns.  Most of the time, they cook your order quickly, specially if you go to their restaurants during the weekday since weekends, they get real busy and slow. \n\nThis particular IHOP in North Las Vegas in convenient.  It's an easy in and out of Craig Road across the street from Target.  It was a fine experience the first time we went.  They had a few terrific specials with Hawaiian style pancakes.  Lots of food, too and four of us split three breakfast specials, ordered a pitcher of orange juice and pitcher of coffee.  The waitress was nice, it was clean though it was after the rush hour.  Still we were content.\n\nThe next time was different.  We went at later, and my nephew likes nothing better than onion rings.  So everybody ordered what they wanted.  The nephew ordered lunch that was supposed to come with lots of onions rings.  But when his food came out, there was no explanation, he was given extra sandwhich, yawn!  They didn't even ask him what he may want, they just assumed it. No options from the server, and we never saw the manager. Needless to say we were all disappointed.  I really hate it when restaurants don't give what you order and ASSume you'll just take anything they force at you.  Needless to say, we won't come back to this restaurant and go to many other cool places to eat in this town.\n\nIt's a shame, we're a family that eats outs several times a week. I have probably eaten in an IHOP about once every month or two for the past 20 years.  Their headquarters are on Brand Boulevard in Glendale, I know exactly where they are because one of our offices is less than two blocks from them . Maybe I need to tell them to have their managers and wait staff to improve their customer service skills.