So I have a huge addiction to the pot roast. Tonight I called to place an order and was placed on hold for 10mins. Long enough for me to have arrived and been standing at the front watching the gentleman for 5 of these mins as he sipped on a soda then brought something to a table then sat some guest that walked in when I did and then when he final got back to help me I showed him my phone and told him that having someone on hold for that long is a really bad idea. He then said he tries to help people in order which was a load of bs as I had seen his actions from the moment I walked In and how he sat people before returning to the call that came before them.\nNow after that he tried to do the right thing and discounted my food for 20% which was sweet and appreciated but when I got to my car and looked at my food I was very discouraged since there was sooo much excess juice /liquid in the food it just turned the potatoes to a very watery consistency. It seriously looked like someone threw up my pot roast and it was served to me. Thank got the pot roast was still yummy but the service and quality was a major let down. Im gonna return again this week and give it another shot and update my review on how it goes but as of right now this is the worst I have come by and I get a lot of dennys take out and there is no excuse for it to be this way.