I came here when my cat suffered sudden weight loss. She was suffering from renal failure; I asked them to do everything they could to save her, but unfortunately nothing could be done and I lost her. The bills were massive, but I made every arrangement I could to cover them; I maxed my credit cards, paid out my entire savings, and opened a new credit card just to pay more. After that I was left with less than 1/4 of my balance. Unfortunately, I was laid off my job the next week, now with no income, savings, or credit. I explained the situation to them and said that I would pay soon, but would need a couple months to get new work. When I finally got a new job and called them to make payment arrangements, they had already sold it to a collection agency and killed my credit. Despite my requests they did nothing to remedy the situation. I paid the rest of the debt to the credit agency, but will not go here again.