I'm totally not surprised by the 5 star overall review.  This place is fantastic!  I can't recall ever having a pleasant experience at a vet's office, so this was a first for me.  \nFirst thing I noticed is they have coffee in the waiting room - SCORE!  This helped to pass the time.  The receptionist was welcoming and friendly.  \nOnce we went to the check-up room, we were greeted by one of the vet techs.  She was super helpful and easy to talk to, offering her suggestions about my cat's digestive problems.  It was really informative and she convinced me to switch their food.  \nDr. Ruiz came in pretty quickly.  She wasn't in a hurry to get me in and out of there, which was great.  We talked about the local area (which I moved to recently) and her back story.  It was really nice to get to know her on a personal level. \nThe exam was thorough and she walked me through exactly what she was doing/seeing.  \nThe icing on the cake, so to speak, was the price of the overall visit.  I ended up with medicine, two check-ups for both cats, a bag of perscription food (for the immediate problem), a case of wet food & 16lbs of weight loss food ALL for under $200! I was amazed.  I've been telling all of my pet-owner friends, even if they don't live nearby, that seeing Dr. Ruiz is worth the trip.