Appliance Pros are professional Con Artists! Charged $500 to repair my washer. 3 months later it breaks again . Bill Emerson ,the owner of the company,came out and said it needed another part. He never came back! I was told more then once he was in the van and on his way to my house.i called another company after a week and a half of waiting for Bill to get back to my house. When the other company came out they found that the parts that Bill said he replaced were never replaced! DON'T USE THIS COMPANY ! THEY ARE THE LOWEST TYPE OF CON ARTISTS!! They go by many different names including Appliance Pro & Appliance Specialists to name a few. Google BILL EMERSON, APPLIANCE PROS, APPLIANCE SPECIALISTS, 480-835-1349 and you will find he has an F rating with the BBB and many other bad reviews. Also featured on 3 ON YOUR SIDE.http://www.facebook.com/photo.php?fbid=2763177475725&set=p.2763177475725&type=1