about 10 of us rolled in and placed our orders to go. i ordered the carnegie burger which came out pretty fast. my friend, who ordered after me asked for sauteed onions had to wait much longer. we had all received our orders and his was still unseen. when we asked the manager behind the counter, he gave us a snicker with a side of attitude about how he was working it out.\n\ncustomer service. ZERO.\n\nthe burger itself was nothing notable. two stars.