WTFH Capital Grille?  It's been a while since I've been here, and every time I had been before was pretty much 5 stars.  However, last night I came here for a friend's birthday... and it was just a parade of horribles.  \n\nFirst thing, we had a reservation at 8:45, and we did not get seated until 9:30.  Considering our reservation was late, we were pretty hungry.  So waiting an extra 45 min., not exactly the most pleasant experience.  However, we got bread at the bar, which held us up.\n\nTo make up for that, they gave us two apps, which was quite thoughtful.  We had the calamari and prosciutto wrapped mozzarella.  Both were great!  We ordered a bottle of wine, a tempranillo from Spain as I recall, and that was excellent as well.\n\nThen we ordered our entrees.  I got the filet with the kona rub, my friend got the crab cakes and lobster as her entree, and my other friend got the delmonico with the kona rub.  \n\nIn a timely fashion, they brought my friend's crab cakes out and told us our steaks would be out very soon.  However, they didn't come out until 30 min or so after our friend was served.  But even before the steaks came out, the manager came over to apologize, and to say that they had accidentally burned our steaks and threw them out and they would be on the house.  We thought that was very nice and thoughtful, but we were thinking OK, what else is going to happen... \n\nSo we get our steaks, and mine is cooked to perfection.  My other friend's looks fine, but a little charred on the outside.  The waitress said it was because of the kona rub.  Nonetheless, after a few bites of his, he tried mine.  The waitress then came back and asked how the steaks were, and he said that his was burnt.  I really didn't believe it, so I tried it.  And wow, I had to spit it out it was THAT bad.  \n\nThe waitress, flustered with us at that point offers to make him another and we decline.  I felt bad for her, she seemed to not be having the best night because it was so busy.  And we even said, we know it's not you, don't worry about it, and she replied, we're always busy and your experience should always be excellent here (or something along those lines).  \n\nNext, we ordered some creme brulee and some cappuccinos.  Our waitress brought out the cappuccinos and the creme brulee.  I sipped my cappuccino, and what do you know, it was COLD!  My other friend's was cold too. \n\nWe asked to speak to the manager, because we just couldn't believe this had happened.  We told him about the steak, and he said, \"and that's why we comped your whole meal.\"   However, we also told him about the cappuccinos as well, and he seemed a bit shocked, but said \"thank you for telling me.\"  He then seemed almost annoyed, and walked away.  \n\nAll we wanted was a top notch dining experience in Pittsburgh for my friend's birthday, something you expect from Capital Grille.  However, we definitely did not receive one.  And even though our meal was comped, it was still a very disheartening night out and simply not worth it.  Sadly, I don't think I'll be coming back here.