This review is because of the constant experiences has here. The management is some of the worst in Charlotte. Upon entering the restaurant on a busy day the female manager (name tag said Brenda) can be heard fussing at the employees yet does not lift a finger to help them work. Her abusive attitude definitely ruins the mood for eating. \nOn a separate occasion an employee on a cell phone was screaming & cussing right outside the front door. If you have a family I would highly recommend avoiding this restaurant at all costs!! \nOn a food note..... Though somewhat tasty even the \"healthier\" options of grilled chicken are loaded with extra calories & sodium. Be aware that its not heart healthy food.