Octavius tower. Old school Las Vegas tries to attract luxury clients like us. Where the FAIL Begins is you can tell old school hotel management run the new towers, not caring about the clients they are trying to attract. \n\n You pay Ritz or Four Seasons prices, for a room in Vegas mind you, you're expecting a lot. They renovate, build new towers, name them, give you exclusive entrances, exclusive checkin-ins ( they don't tell you when you are paying a premium... that these check ins  have early hours so if you don't arrive by 3, you have to go stand in the Disney long lines with the riff raff) and even exclusive elevators. You think ok, it's super cheesy, but the room is going to be amazing. NOT. It's big, modern appointments, but IKEA like furniture. \n\nHere is where they lose us luxury clients...They give you a Kuerig in the room.... but you have to pay $12.00 if you want to have the pods and set up for one person, for coffee or tea. They have a big beautiful bath tub.... but only offer soap shampoo and conditioner, if you want bath gel or salts you have to buy them in the gift shop down stairs! (WHAT?!?!) There are no robe or slippers! If I am coming to they're rumoured amazing spa (more on that later, I am going later today), or shop in the epic Forum shops and not to gamble,  I want amenities for my $$. Not even a cotton ball or q-tips, \nSimple amenities....  if we pay these prices we expect things. The bed is comfortable, the pillows are great, you can still smell smoke from rooms around you supposedly non smoking floors. I will talk the the manager today and see what the reaction is and modify my review to include that as well as a spa review. \n\nNot happy and sticking with the Cosmo (#1 because of non-smoking policy, outside balconies and hip culture)  and Aria next time. They really know how to treat their guests!