Horrible service! I would give negative stars if possible. I went to get a smog check, after waiting a few minutes inside without being helped I went outside to let them know they had a line waiting. An older gentleman popped his head in while on the phone and said that it would be 10 minutes and then left. I shouted after him because I thought I had heard him incorrectly... 10 minutes! I should have left immediately, but I waited until he came back which was about two minutes later. He told the woman in front of me that a smog check has a one hour wait time at the moment. After she sat down I let him know I was also there for a smog check but that I would like to schedule an appointment to come back later (I was on my lunch break) but didn't mind coming back after work. He started ranting on that they do not schedule appointments because they have so many cancellations yada yada yada. I told him that's fine I'll take my business elsewhere! Whoever manages this place is doing a horrible job, why advertise for a $10 smog check if you cannot even keep up with the demand. Not to mention if you're treating these customers badly why would they come back?