I have always enjoyed going to Chelseas Kitchen, up until last night.  What a horrible experience we had.  We were in a group of 9 for a birthday dinner, as we were waiting for the others to show, we ordered a round of drinks.  Mine arrived and as it was being placed down, alot spilled and drenched my knee.  The server apologized and got something to wipe it off but did not offer to have it cleaned or even take care of the drink.\n\nWe were seated at the table (after everyone showed) and our server came over.  I asked about getting a French Dip sandwich for Dinner and she said no, they dont do that.  I tried to explain to her that I had one 2 weeks ago because I asked, and again she said no.  She asked what I wanted for dinner and I again asked if she would just check with the kitchen as that will make a difference on what I order.  She comes back and says \"I was right, the kitchen said they wouldn't do that, so will you order?\"  I was dumbfounded but I ordered.  \n\nMy friend ordered another Beer (the type in a Pilsner glass) and got a different more expensive beer.  She took a sip and said this isn't my beer and called our waitress over.  She said yes it was, and I said NO it isn't.  So she went back and got the correct type of beer.  In the mean time (After a sip was taken out of the glass) she took the glass left on the table and brought it to another in the party, who did not know and did not know us).  We were outraged and went to talk to the Bartender about what happened.  She called over a Manager who asked, after hearing the story, \"did you take a sip out of it\"?  He stated that he would talk to the waitress about it but did nothing about the already sipped beer at the table.\n\nThe guest of honor had ordered Champagne and strawberries for the group and they brought out all but one glass, so had to bring another glass out of much inferior grade.\n\nI learned my lesson, eat at the bar where you can see your food and beverages and what they do to them.  I am so disappointed in how several situations were handled by the staff as well as the Manager.  They need customer service training.