They are consistently respectful of your time, and they listen to find out what you want. I've taken my daughter here consistently and the thing I like is I can relax knowing they are going to give my daughter what she wants with no pressure to do what they want. No hidden agenda and no need to stand over them to keep them from being cut happy. (not every one wants a bob cut) one of the few places I trust with my daughters hair.  Have come here several times for my daughters hair and each time they were consistent, with their attention to detail and above all else listening to their customers.