So I need to first point out that there was nothing 'wrong' with the staff, they seemed eager to help, but weren't really helpful (seemed like they maybe weren't trained well). \n\nSo I spent an hour or so on their website picking out the perfect desk; the website showed that the desk was in stock at this store, I was also assured by a chat associate that the desk was in stock. I went into the store, a young man went into the back and came out telling me the desk was in stock and would be ready up front. When I went to go check out at the front, I was told they still had to pull the stock. I waited for 10 minutes before someone came to inform me the desk was not in stock. I was told that the Rainbow location had some in stock. It took another 15 minutes to call another store, which did not have the item in stock. I was offered the opportunity to place an order and have it delivered to my home. \n\nNone of the staff offered to have a manager come out, they didn't offer to sell me the floor model, they didn't offer to help me look for something else. All in all, I spent 2 hours trying to purchase the desk at Office Depot. I walked into Office Max right across the street and walked out 20 minutes later with a desk that I loved. Guess where I'll be going the next time I'm looking for office supplies.