We have a new Einstein's here in Prescott Valley & have been there a couple of times.  Food is great & store is clean & well kept (maybe because it's still new?).  Staff is helpful & efficient.  So that was our 'standard' while visiting the Scottsdale Einstein's last Friday.  Minimal staff, store was atrociously dirty (bathroom even worse) but fortunately we had a good sandwich & the latte I ordered was great.  Don't know if this a staffing or management issue, but this store was not presentable, good food or not.  Someone needs to let the Franchise owner know how poorly their store is being cared for, because d*mn it sure isn't right now!