Instead of a warm, polite greeting on my first visit to this office, I was greeted by a snotty , curt receptionist at the front desk named SARAH. She needs a \"People Skills 101\" refresher course. This first point of contact is not serving this Dental office well. Dr Cravatta seemed nice enough. He probably can handle simple, routine dental procedures just fine. I didn't get the impession he was up for anything too challenging or complicated. Nor did I sense he wanted to go the extra mile for you. There are far more highly skilled dental specialists with friendly staff members in this valley, than to be bothered by this.