I read the hype and heard the tales so I thought it was time to try it out...4 brunches and I've had it! Inconsistent food, flaky service, excuses-we're out of that (at 10:00) we don't have grapefruit juice for your salty dog (really??) two cooks didn't show up today (call your manager or owner) we ran out of rosti potatoes, I mean we changed the menu and now you get fries! We worked closing last night and we're all really tired (schedule a new brunch crew) Why is it that places like this start out strong-ish (portions were pretty tiny for brunch, waygu has yet to be cooked correctly, decaf coffee seemed to be  an impossibility -regular dumped into my companions cup 3 out of 4 times) and then go to hell! Took visiting friends from NY for Brunch there this past Sunday-they had checked out the menu and were excited and intrigued-we started with cinnamon rolls with ham-tasty, gooey, decadent, we got our drinks, first two, then a third then 5 minutes later the last-made our \"great to see you all again\" toast a bit difficult given the timing-all 3 bloody mary's were garnished differently-ell it does say bartenders choice-but within the same order at the same table? Whats with the paper thin shaved asparagus and pickled bean end with stem on it??? Diners were seated to the left and right of us well into our drinks and both tables received their food before us...our plates arrived...lamb sausages and hamburger...3 minutes later...bowl of fries (greasy and limp-nothing like the piping hot crisp ones I'd raved about from my past experience) in a bowl that should have been lined with paper toweling to catch the fat! Along comes the eggs benedict...and now after everyone else is almost half way thru their plate my Waygu tips and fried poached eggs-my favorite-I've ordered it everytime hoping they'd get it right as it's a great concept if they could follow thru...whats this?? My medium Waygu is grey like shoe leather, shriveled beyond recognition and hidden under sloppily plated wilted spinach that only 2 weeks ago was topping a tasty savory piece of toasted bread, a huge overly dressed (salty, too much vinegar and no olive oil) salad, a mound of fries and two fried poached eggs barely sauced but now studded with blue cheese-the eggs of past experiences were golden brown and as you broke into them the delicate crunch of the breading gave way to a thick oooze of yolk...this was fried hard boiled egg, dry and ooze-free! When waitress finally came back to check on us-I requested a re-fire of steak (this bfast treat is $19!!!) and asked about why the fries instead of the rosti potatoes I got the \"we changed the menu, our cooks called in sick, blah blah blah...later she confessed the food was sub-par..remembered me from my previous dining experiences and apologized for the off day...Hmmmmm! Try a fifth time? Doubtful-\nHeritage fail!