The tables we bought from Steinhafels are nice, but we were pregnant when we bought them and now have a toddler.  Knowing that, we purchased the furniture warranty they offered because they described it as simple - Call and they send someone out.  Cool! Well, now we have requested service from the warranty company and it has been hoop after hoop of jumping, no push-button simple here. I am becoming more and more convinced we were sold a bill of goods on the warranty by Steinhafels and will never get the service we paid for. Called Steinhafels customer service about it and they played the third party provider card.  Very nice!