There is one reason above all others for a hotel room: sleeping. The best room in the world with a crappy bed quickly becomes a nightmare.\n\nWe learned too late that our room was equipped with a Sleep Number bed. The hotel was full that night and there was no chance for another bed.  We literally didn't sleep at all on that monstrosity (number 0 to 95 were equally uncomfortable), and we canceled our next night and found another hotel.\n\nHad the bed been decent, I would have been more than happy. The room was well equipped, in a decent part of town, and the wifi was free and fast.  But  it would have been easier to sleep in the car.\n\nThe Radisson folks did listen, but there wasn't much they could do to help us at the time. We were later given 28,000 points (good for a night in an equivalent room) and the assurance that they're removing the Sleep Number beds from that location. We'll likely try Radisson or the partner Country Inn hotel, but we will double-check that we get a normal bed next time.