Sadly, I must agree with most of the negative reviews. Once our food was  served, our waiter never checked in on our party of 6 to ask if everything was ok. Not once! In fact, I had to flag someone else down for a pepper grinder. The poorly constructed wine list was extremely over priced. Last I checked, when you buy a $100 bottle of wine, the server should pour when your glass is low. We poured our own wine refills...everytime. Another thing....in the process of one of the male hosts carrying a chair to another table, he dropped the seat cushion on my head! He had to raise the chair above our heads as he walked  between our table and the glass wall. Who does that!? \n\nI had such high hopes for this place. It certainly has fabulous atmosphere! Probably one of the best atmosphere concepts in town. But the waiters must have been recruited from Applebees!  When I asked how the Osso Bucco was, my server told me \"hit or miss\". What? Hit or miss? Not even McDonald's is hit or miss! The 3rd level music/bar area was the only saving grace for the evening. Get it together Estate House!