The \"Shuttle Service\" is crap. How do I know?  Because our shuttle driver is a moron. Let me explain ... Our shuttle driver was supposed to pick us up from the Charlotte airport at 10pm.  \n\nCalled the hotel: \"Driver on the way.\"  10:45pm, no driver.  \n\nCalled the hotel at 11:15pm: \"Oh, you're still at the airport?  The driver left an hour ago.\"  \n\n\"Yes, the original 4 of us are still at the airport but now there are 3 more people waiting...\"  By 1:30am the driver showed up and crammed 8 people plus luggage into a 7 passenger minivan.  No \"Sorry I'm late. I was ____.\"  \n\nAt the hotel, the  whole place smells like a burning tire yard.  Think of playing Auto Duel when you were a junior high school kid and being someone in the arena.  That was what it smelled like.  \n\nAfter checking in, noticed a few random people, in PJs, wandering the halls. Guests? Homeless? Child molesters? Perhaps the hotel is more of a long-term residence for some folks.  \n\nAnyway, the good thing about this place is the breakfast is decent. There's a solid selection of your favorite 3 cold cereals (think Raisin Bran, Frosted Flakes, and Rice Krispies) with bite sized pastries and a selection of fruit (apples and bananas) to get you going. \n\nIf you have a choice, I would skip this place. I know I should have.