you get what you pay for! made the mistake booking a room in this dump, first off finding a parking space in garage was nearly impossible then we get to check in and i have to wait in a huge ass line there system is to yell next customer and you have to keep alert to who's calling you real state of the art oh then the elevators are a joke real small and take forever one stayed on 2nd floor and never came down to lobby i stayed in tower so had to hike to another elevator to reach my dismal room with ripped pillows and sheets ,broken showerhead and alarm clock real classy. I have to say the worst experience was the pool we have a five year old the pool rules are posted no running,diving horseplay well guess the sorry excuses for lifeguard dont care there were little kids ranging in age from 1-6 in the 3 ft section of pool and there were bigger kids running ,diving and doing cannonballs into the pool around them i observed this going on i yelled to punk  kid pretending to be on baywatch and told him to do his job he basically told me off and we had words i loaded up the family and left, great way to treat your guests!, dont go here spend a few extra bucks and enjoy your stay instead.