So I heard positive things about this detail center and decided to have company pet limo detailed here. I know pet hair is difficult to get out, but since we detail it every two weeks it's pretty clean and comes out great at other car service facilities. \n\nI arrive at 8:20 am. Te guys try's to up sell me to a $175 service I don't need.. I understand that's his job but seriously be realistic. Upswell me on things that are logical for my situation. Not a hand wax on a car that is vinyl wrapped. So I pay $80 b/c he states that will do my entire interior well and the outside of the vehicle, tiers and everything . The gentleman was nice and knew I had to get to work so they offered me a ride to work around the corner and they would call me when my car was ready. \n\nI get dropped off, and begin my day. 9:30,10:30,11:30,12 am arrives and no phone call. (I left my business card and all my cell #s so they can tell me when my car is ready.) I finally called and they said it was ready at 10:30 am. I was irritated because I canceled an 11:45 appointment I had because of a lack of communication on there part. I drive down to see my car looking beautiful on the side of the lot. I get walked over to it, open the door and the inside was still covered in hair. The guy tells me that the hair was too difficult to remove. I mention politely that my car had been here since eight in the morning and that I take my cards other detail places and they are able to remove the hair. He said I can wait he would try to remove it, so I decided to wait. Nonetheless, I am still here sitting in the hot sun waiting for my car that was dropped off earlier this morning to be finished. For the price I paid and the service I received I'm not too happy.