Worst customer service I have ever seen at any business.  The staff doesn't communicate with the customer, and that could've solved all or issues.  Now, trying to get new contacts, they asked my girlfriend to come back for a third trip to get them.  When you do go there, expect three ladies at the front desk to do nothing but goof around while you wait to see the slowest sales reps ever.  They will do anything they can to avoid helping their waiting customers.  After seeing the eye doctor, which was quick on both of the first two trips, we had to wait over half an hour just to order one box of contacts.  We thought we would get a box, since it was the trip after trying out a pair.  But no, after the longest wait ever for one box of contacts, they said they didn't have any and we would have to return to this hell hole for a third time.  Don't go there!  The eye care club is a deal cause they know you would never return if you had no reason to.