I *wanted* to love this hotel, I really, really, really wanted to. But I didn't. At all. And will never return. Here's the good, bad and the ugly of why. First off, I'm the staycation type. I'm from Scottsdale and I take a few too many breaks from reality in Scottsdale here and there, usually at the Valley Ho. So I'm used to the whole cute room, nice pool thing and as far as all of that goes, 3 Palms delivers. \n\nBut the staff left so much to be desired. So, so, so very much. I was quoted one price on a room and then told it couldn't be honored a few hours later when my fiance called to book it. I was given the runaround, then give the manager's name. The guy was nice enough ad informed me that he couldn't honor the price I was quoted, because, well, prices change minute to minute. Then, he honored the price. Thankfully. \n\n When we checked in, there was a substantial line and one employee working. He had his hands full to say the least, but the lobby is nice and, well, we didn't mind waiting. We eventually checked into our room with no bellhop help or offer of a luggage cart, had to park on the street (what?) and then called the front desk to inquire about something. After being put on hold three times, we were asked to call back. Oh, well.\n\nThe bed was comfy, the room was cute and we brushed off the above indiscretions in the a.m. We were craving bloody marys, I'd heard the hotel restaurant had good ones, so we swung by the front desk and ask for the coupons we saw being handed out the night before (to all of the folks checking in ahead of us). We were actually denied the coupon for a couple of bucks off--just silly! \n\nAgain, my bar is set pretty high. Valley Ho standards. But you can get really great service and an even better room there for not very much more cabbage. There ya have it.