Wow, this place needs to get it together. This is not my first time here and I felt like it was time to share my frustration. I really like Paradise Bakery. Their food is consistently good and usually so is the staff. But, I'm always irritated when I leave this location. Tonight the panini machine was down, so no hot sandwiches which is understandable, things happen. Then I ordered soup and I asked about the dinner roll that comes with the it because my husband was really wanting one and Shayla told me they were out. While paying I asked the guy ringing me up if he could substitute another bread, they are a bakery after all. He offered a croissant. Perfect! Then, this same Shayla started arguing with him in front of me telling him he couldn't do that and to give me a slice of bread. Super unprofessional and rude. Way to win repeat customers. As I was walking out, I checked my bag and realized they didn't give me the yogurt or the cookie that comes with the kids meal I ordered. I went back to ask for it and another employee snickered to the check out guy like I didn't order a kids meal and said something like \"just give it to her.\" I don't know what the deal is here, but everyone is in a bad mood. Too bad since they're right down the street from our home. We'll probably try and avoid coming here in the future.