Ok, it IS a total pain regarding ingress & egress.  But the location is good.  The staff is nice and well, yes, again, it's a nightmare to park.  I'm giving it two stars because I feel for the staff.  Location, convenience and/or lack thereof deserve -5*****.  \n\nGracious, they could have done it any way they wanted.  Stonecrest and Elm was a clean slate.   It never ceases to amaze me how people whom design things can be SO TERRIBLE at their job(s).  \n\nWins Charlotte-Metro ball peen hammer award, as in, \"I'd like to whack the architect / designer about the head with a ball peen hammer.\"  It's a major facility.  No excuses accepted.  They HAD to have known better.  \n\nAgain the staff is VERY nice and professional.  Something could be done to allow drop-off or a better flow; but, that'll NEVER happen.  They have a LOT of space around back.