After a traumatic experience last time I had my eyebrows waxed, I decided to let them grow out. So, when I walked into E.D. Nails I had some fuzzy caterpillars on my face in dire need of cleaning and shaping. The facility was clean and simple. They had nail stations and spa pedi chairs. I signed in at the front for waxing as was greeted by Ly (pronounced Lee). She pointed at a black office chair in the corner. As Nathan D. mentioned, the setting was a bit weird. Don't expect a nice, serene waxing room. They should at least invest in one of those padded massage tables for their waxing area. Aside from the setting, Ly did a great job. She listened to my concerns and did a great job cleaning up my eyebrows. She kept a nice natural shape. The price was right and the job was done well. I'll be back!