Overall my experience at Burger Bar was VERY disappointing. I had called to make reservations for a Saturday night. Without knowing there was going to be a hockey night that same night. So with that in mind, I knew it was going to be busy and loud. Yet not poorly managed! \nIt started off bad by them not being able to find our reservation. I mentioned when I called and who I spoke with. Which those details made little to no difference to the careless hostess. So we had to sit at a table which the music was blasting in our ears and the door kept opening and closing letting the cold air in. Eventually we were moved to a slightly better table. \nWhen ordering our meals at 8:30pm, one of our burgers weren't available. Ok, so we chose something else. When both of our meals arrived, they were well prepared, good and hot. So no complaints there.\nWhen we decided to order dessert, out of the 7 things they have in their menu, again three choices weren't available. One being a strawberry cheesecake and the other a Ben&Jerry's ice cream sundae. So we ordered the fried Mars bars. Which were good, but not great. They were clearly made in a rush. Again, disappointing! Especially on something so simple to make such as a fried Mars bar. \nMy overall suggestion, DO NOT go on a very busy night. Such as a night when there's a hockey game or any type of show at the Bell Centre. This restaurant clearly cannot seem to handle large crowds very well. \nNot to mention that their floors both upstairs and downstairs were dangerously slippery!! Kindly dry or mop your floors and get a carpet for snowy/icy weather days.