This office was on my dental plan's list. Extremely unhelpful, and unfriendly front office. Before my appointment I called for their pricing on amalgam and composite fillings (knowing dental coverage varies on composites vs amalgam) so that I may estimate my out of pocket cost. Something many other dental offices have done for me over the years. They are contracted to charge a set amount. Even \"out of network\" ,or dentist not on my plan's list, have been able to provide this information. I was informed that they could not give me that infomation or even the cost of the office visit. The response did not sound right  so I  requested to speak to the office manager. I was told that manager was not available.  I called back hours later, still not allowed to speak to an office manager and was now informed that because I had a question about their contract pricing with my insurance,  I would now have to pay for all services upfront and submit for reimbursement. I was never allowed to speak to an office manager. My questions were routine and pertinent to their daily business. Inefficiency and poor customer service is driving clients away. No wonder I was able to get in with in 24 hours when most others were booked.