I eat at BW-3 quite a bit since I have been eating there since I was 18 in Ohio.  I do like the company as a whole. food is good. A bit more pricey than I would like, but I go anyway. The reason they didn't get 5 stars is because after going there at lease 1 time a week since opening, the food doesn't always come out hot. Some of the wait staff are either really good or really bad. The inconsistency is what is the issue and with a few changes they can be stellar. The place is always clean. Bathrooms for the volume are in good shape. But its the front line people. The kitchen can have the food up and they are busy talking on the floor.  They have a good happy hour and a lot of good specials during the week. The TV's are awesome. But they have to agree on a volume. If i am going to the restaurant, I don't want to have to fight over the volume. this has only happened a few times.\n\nBottomline, I love B-dubbs and want them to succeed. I will continue to go there, and you should too. Just a few minor adjustments.