Oh my God. The shuttle ride from the terminal to this Hertz was interminable. Incredible traffic on the access road, partially due to construction and partially due to the road being far too small for the amount of traffic it handles, meant it took us about 30 minutes to traverse the short distance to the Hertz facility. That gave me time to read the Yelp reviews and power walk myself to the rental counter ahead of my fellow shuttle riders, and thank goodness because the line was soon out-of-hand. Our rental car was one of the crappier ones I've rented recently, but it ran fine and got us where we were going. Drop off was better than pick up, but that's not saying much.\n\nI wouldn't rent from here again--there's just got to be a different rental facility at Charlotte that is easier to get in and out of.