I'll begin by saying I absolutely LOVE Carrabba's in Raleigh.  Next, I'll say that the shift manager did make things reasonably right by taking my ruined food off the bill AND giving me a gift card.\n\nNow, our problem was totally our waitress  She was having a BAD night!  We had to ask for the bread about 3 times.  She had to be reminded to refill beverages, NEVER asked how the food was until I had given up and attempted to eat my overcooked steak.  You could tell the food runner was aggravated with her as well.\n\nHowever, since I had eaten here (at this same location) a few years ago, I know it was an \"off\" night for the staff.\n\nI know being a waiter/waitress if HARD work, but at least stop by the insure the food is cooked right and is edible!