This place was AMAZING!! I had the living social deal and it was worth every penny. One reviewer mentioned a ladder which yes there is one but there is also a safety you can choose to attach onto which I used each time but no other students did. I did not think the ladder was bad except you are climbing high in the air so if you are scared if heights that might scare you off. I loved the family environment and how extremely nice everyone was. The instructors were extremely knowledgable and encouraging to every person. The catching turns were the best! There is a crazy neighbor lady but they are going through the process to get that taken care of and I hope it all goes well because I would LOVE to go back and learn more! There was also a very sweet dog honey greeting everyone! Definitely two of the best hours of my life!