My last move I used packers and movers from U-Haul. It wasn't the best experience so when I saw the glowing reviews, one even saying their prices were worth it, I knew I would gladly pay more to get better. \n\nI called before the weekend, and said I needed two days for packing and one day for the move. The lady on the phone said she wanted Mike to come see the scope of the work and answer questions she couldn't. We agreed on Monday at 10:00 am - she explained she'd forward the info to Mike. It took over a half hour on the phone to answer her questions about why I needed the 2 days for packing and how I wanted them split.\n\nIt's Monday now, just after 11:00 am and no call from anyone and no Mike at my door. So I called and spoke to the same lady. She didn't even remember our conversation. She couldn't find any notes in her computer. She said that Mike scheduled his own appointments - she just forwarded the info to him. In our first conversation she omitted what she now told me - that Mike would call in advance to confirm.\n\nShe said she was sorry, but I guess that wasn't sincere, since there was no offer to follow through with Mike. So I said all this made me think I should use another service - she seemed more than OK with that. Based on my last 3 moves I calculated (at Christopher Moving rates) this in-town move would cost about $2,000. For that money I'm sure I can find a company that's more professional.