Was referred to stay a night here by a friend, and although I hesitated I am glad I followed her recommendation. Upon arriving the valet staff greeted us with big smiles and welcoming gestures, directing us to check in as another employee opened doors for ariving/departing guests (something you'll see throughout Vegas). At the check in desk a gentleman by the name of James approached us to check us in. As he initiated the process there was a problem with our reservation as someone failed to inter the information. I presented our confirmation info and explained that we had not only reserved a room but paid in advance as well. It took sometime to get this taken care of but James thanked us for our patience and provided service recovery that was pretty amazing. We met several other great workers at the Trump throughout our stay, all of who said they enjoyed working there and showed us they did through their actions. I would not only come back to this hotel again but recommend it to anyone who is looking for a great place to stay with great service!