I really wanted this location to be better. We've traveled to AZ and UT on many occasions to dine at their locations, and the out of state locations have fared way better.\n\nWith this being the only location in Las Vegas, I anticipated a long line. We went on a Sunday late morning. The wait time was 15-20 minutes. It helped that the drink fountain is located in the area where you wait in line. The cashier was friendly as was the host that was seating us.\n\nWith it being a busy location and time frame in mind, I was disappointed. The restaurant is set up buffet style.  Certain areas were messy, and where people had spilled items all over the serving trays, workers were not fast enough in keeping the trays looking clean and tidy. (a quick glance and wipe down would take 10 seconds, but many of the workers stood behind their stations, not moving or double checking anything).\n\nMy son and I were about to dig into the mashed potatoes tray when the worker quickly swiped up the tray to scrape the tater remains into another full tray of taters, without so much as a quick smile or 'hold on one second so you can get fresh taters instead' acknowledgement. We just stood there with the serving spoon dripping tater remains, our mouths agape.\n\nHad my husband been reviewing this restaurant instead, I would guess that he would give the place one star. More than once, he came back to our table with a disappointed look, once because the ranch dressing was out, and twice because the dish that looked most delicious to him kept running out, and the worker at the station responded in a less than friendly manner when he had asked what the wait time would be. \n\nAnother observation and in no way affects the rating I gave this place: restaurant patrons are RUDE. They cut in line to serve themselves something. Or, they let their kids run up to the dessert area to dip their desserts into the chocolate fountain, which results in splatters, spills, mess, and kids shoving each other. It was hectic!\n\n\nPROS: desserts and chocolate fountain and cotton candy are my favorite. CONS: employees can SMILE and acknowledge their patrons.