Pretty good. When I walked in the owner was standing in front of the cash register and was talking on the phone, he then got off the house phone and onto his cell phone. All the while, I'm sitting there waiting SEVERAL minutes while I watch my 30 minute lunch break widdle away. I was about to walk out when finally, after literally 5 minutes, the owner finally found time for a customer rather than arguing with a vendor on the phone.  Although he still seemed rather annoyed I was there. \n\n\nI ordered the ground chicken kabob and the shirazi salad. The kobob and rice were good. I like Kabob Grill on Sunset & Pecos better, although the portions here were much bigger. The flat bread is made fresh in house, which is a bonus, but the customer service from the owner sucked.\n\nUPDATE 9/10/10:\n\nMy coworker loves this place so I figured I would give it another shot. We went in today and both ordered our lunches to go. She received her lunch wrapped up to go in about 10 mins which is normal since everything is cooked to order. Since I had ordered before her I figured mine should be coming up any minute. I waited. and waited. and waited. \n\nAt this point I checked my receipt and it had been 20 mins from the time I had ordered. The manager who had handed my friend her to go bag (different from the manager before) walked towards our table; I figured he was going to give us one of those \"your food is coming right up\" but he walked right past without saying anything. So I waited. and waited.\n\nClearly my food had to be coming right up since the manager knew I was waiting. I looked to my left and saw a group who had ordered after me all enjoying their food. The manager then returned to the kitchen. I was still waiting. \n\nAfter 25 mins I went back up to the counter with my receipt asking when my food would be ready. The girl who had taken my order gave me a look of confusion, blankly looked around the kitchen and then at her manager. The manager also gave a look of confusion and blankly looked around the kitchen. He turned around and there was my food, all wrapped up in bag ready to go, just sitting there. No one had called out my number or bothered to let me know it was ready. They had just set it aside and left me waiting. \n\nWhen I said to the manager I had been waiting 25 mins (which he had plainly seen himself) he didn't seem to care. Food is decent but their customer service sucks!