Customer Service... what's that? This place has no clue. Rude, and outright mean. They had nothing nice to say about anything or anyone in the store. I would rather drive miles out of my way than ever set foot in this place again. If you must use UPS to ship something there are many other locations that will treat you like a customer, not an annoyance. \n\nIf it matters I was shipping a RMA Computer Hard Drive. The guy at the counter was rather upset that I had the nerve to ask for some tape to seal the box and attach the pre-paid label. His justification was that his store saw no profit from people using pre-paid labels that are bought online and printed out. The tape costs $3.00 a roll. That is a 200ft roll.. So the 8\" that I needed set him back about $.13. His attitude forever lost him a customer. I ship things such as this 4-9 times a year. Never will another item be sent from this location.