WORST SERVICE I EVER HAD!!!\n \n\nWe booked this hotel for my birthday. It was pretty expensive so we believed we would have gotten great service for the amount of money we paid for the room. \nThe room was nice but we asked for a room with 2 beds (there were 4 of us and only one bed) when i requested the change the person helping us was snoobish, rude and sighing. \n\n When we requested help with our bags 4 or 5 times NO ONE helped us. They actually ignored us and started helping couples behind us. When we requested  something to help us stack our luggage so we could carry it ourselves we then again IGNORED. When we finally got our luggage downstairs the bell man made a derogatory remark about mexicans walking their luggage down (refering to us) to another staff member. \n\nWhile playing in the casino there was barely any servers and it took almost 45 minutes to get drinks that we ordered.\n\nIt was definitely a beautiful hotel but all staff was absolutely rude. It wasnt worth the money. Hopefully you read this before you stay, I am definitely picking a different hotel next time.