We used them for our wedding. Making the reservation was easy. Person on the other end was great to work with. Answered all our questions.\n\nThe driver showed up right on time which was great. However it seemed he was a little more \"out of it\" then we were. He asked us to configure his new gps on his phone. And then went to drive off with the trunk open. Very odd behavior.\n\nWould have rather gone with an \u00fcber for the price. Better luck with your driver!