The place is really nice and set up really well. The atmosphere is a little dark, but other than that its nice. They dont have a lot of selection, but what they have is nice. So why 1 star? Well here was my experience.\n\nMy first trip there. Upon entering I was told to \"pick whatever I liked to try on\". That was a little disheartening because I had a budget and no dress had a price tag so what if I picked and tried on a $10,000 dress and fell in love with it when my budget is way under that? Luckily I knew what I was looking for and what dresses were in my price range. \n\nI tried on a bunch of dresses and picked one I like the most. I decided this was the dress. I asked them about if they needed to take my measurements and they took a couple. I paid 50% and left. \n\nMonths later I got a call asking me to come in to take my measurements. Being that I was out of town this was not feasible, so they said I could take them myself or go to a seamstress. I opted to take them myself.\n\nI then went in for my second time. Upon stepping into the dressing room I was told that my bustier was cheap and theirs was much better. I said I would try theirs on. I tried it on but I am not straight up and down and I have hips so their bustier kept rolling up. They said something along the lines of: its too bad since theirs is so nice. So I stuck with mine. I was then told that if the dress did not fit that it was because I took the measurements and I should have come in (which would require flying down to NC).  I tried the dress on and the seamstress was very receptive to taking out the crinoline. She was also receptive about shortening the dress. However she not receptive at all about the wrinkles in the top of the dress, or fixing the waist line which had a weird poof going on. She argued, eye rolled, and had a general attitude. I was surprised by this because I would think you want the bride to look her best and its not like its a free service. Anyways she agreed to make the changes. Everyone left angry (except me who was more disheartened).\n\nThe third trip. The waist had been raised too much and the fabric cut so now that could not be fixed. Some of the work fixed the wrinkling. The new problem was the dress was about 2 inches too big. She argued about just tacking it to my bustier and if I needed it taken in before the wedding I could fly down again (not going to happen). Finally after all the arguing she agreed to take it in. She said it would be ready the next morning. We left and talked about it and then decided to just take the dress to another seamstress, so we went back to pick up the dress.\n\nThe fourth and final trip. I got there and asked if I could just take my dress. I was told that she just finished doing the work (so why she said it was going to take her another full day I have no idea). We took the dress home where I tried it on again. She only took it in at the top near the breasts and did not take it in at the waist, where now it was wrinkling like crazy. We took it to another seamstress who fixed it within 2 hours. I wish the waist fabric wasnt cut so they could have fixed that too. \n\nAlso I was told by them that I would have to steam my dress. I paid $350 to have my dress hacked and to hear arguing for hours. Terrible customer service. The people who work at the boutique are very nice but why they didnt step in during all the arguing is beyond me. I would recommend this boutique to someone who: has a huge budget, is straight up and down so you can use their bustier, lives locally, and who doesnt need any alterations.