Burgers are lame and dry, which is kind of a problem considering this is a burgers and malts place.\n\nWe ordered a combo with ($12) fries and asked if we could substitute onion rings.  \"Sure\" said our server, but when the bill came we were charged an extra $1.10...   and the onion rings were kinda soft, not crunchy on the outside.\n\nThe combo also came with a drink and we asked to substitute a malt.  Same response \"Sure\", but again an additional charge of over $2.  \n\nI guess our server doesn't understand that it's common practice to let your customer know when there will be an additional charge for a substitution...\n\nMalts are pretty good and it's the only thing that gets this place two stars\n\nI feel like this location gets people by default being right next to jobing.com arena, but they don't really cater to repeat customers like a local restaurant, which means they don't go out of their way to satisfy you.