SAFEWAY REFUSES TO PROVIDE ME WITH RECEIPT FOR MY $1,300 TRANSACTION!\n\nLet me just start by saying that giving even one star is being extremely generous. I placed an order for delivery On April 28th. Order was delivered just fine., however, I never received a receipt. This was a purchase of almost $1,300.00 .  This was for a school event and the receipt is needed for my reimbursement.  \n\nI sent numerous emails requesting the receipt and never received it.\n\n Yesterday I called the customer service number. Talked with Crystal, she told me she would email the receipt.  Guess what? I never got it.\n\nCalled back today, talked to Shayla, she apologized and said she'd email me the receipt. I checked my in box and had an email, only it was not a receipt, it was a report with a bunch of skew numbers and codes.\n\nI called back, waited on hold for a rep for over 12 minutes. Rep finally answered and was coughing into the phone (gross)  I had to say \"hello?\" before she would acknowledge me.  Her name was Linda and she was not helpful or friendly. She told me that she didn't have a receipt for me. I told her I needed one, and her response was \" I don't have anything for you, I don't know what else to tell you\". Then she tells me that if I have an issue with it, I will need to write a letter and send it to some PO box in Phoenix.   OMG, really? This is how Safeway wants to treat a customer who just gave them almost $1,300 business in a single transaction?\n\nIt was next to impossible to request a manager to speak with. Finally, Janet the supervisor did  talk to me. She said they didn't have a receipt for my transaction, but would have their I.T. Folks recreate it and send me an email.  Guess what? Yep, another stupid report, except those Wise guys in IT added the amount that they charged me this time.  I just got a bunch of garbage from them, and no response to my last email asking for a copy of an actual receipt.\n\nWILL NEVER DO BUSINESS WITH SAFEWAY Home shopping AGAIN. Lesson learned