Honestly it pains me to even give them one star in customer service. \nI live out on the north end of Las Vegas and wanted to take my son to see the Easter bunny. My mom loves Bass Pro shop for their presentation and has taken my son here previously for Christmas and had a good experience. Unfortunately I did not. \nI checked the website and it does state the Easter Bunny is available till 8 pm. \nDue to my work schedule and dressing my son up we have arrived at 7:10pm and was turned away because we did not arrive before 7 pm. \nNo where on the website or anywhere else does it state they will no longer be taking customers after 7. \nBass Pro shop should know better to clarify this to their customers. If the advertisement says 8pm, families do think they are able to make it by 8pm. \nNow my four year old is upset and thinks he lost out. I would have not come and avoided this situation if I had known. Shame on you Bass Pro shop. Because my son wasn't the only child who was heart broken due to your false advertisement