I lived at the Heritage for close to three years so I have a pretty good understanding of this property. First, the apartments are not well insulated AT ALL!! ALL my windows leaked air - the blinds were hanging on by a thread & would fall off the window on top of me on a regular basis. You put in a maintenance request & they come & rig them only to fall off again a week later! Management is horrible. They all have nice fake smiles but when it really comes down to it they could care less about their tenants!! Break-ins are becoming a regular occurrence there too so if safety is a concern, I wouldn't chose these apartments. Also they are very overpriced & will raise your rent EVERY time you sign for another year by at least $50 a month.\nTo top it all off I just moved out & gave them my forwarding address & they sent my deposit to the apartment at their community that I have just moved out of. Talk about incompetent!!\n\nOh ya -- also the landscaping people come at least 1x a week & they keep up the grounds -- but you can't leave your windows open as they wear motorized backpacks that are extremely loud & leave your apartment filled w the smell of gas!!\n\nRead more: http://www.apartmentratings.com/rate/AZ-Phoenix-The-Heritage-867679.html#ixzz0X3kkAfRC