Well, let's see they ruined my prom dress a week before prom, I do believe it was an over priced service also. They were really rude about it also they didn't care the dress was cut side ways and 4 inches shorter than asked. They were rude and just didn't want to help, so I asked for a refund and she refused when I asked for her name she refused which she has the right too after an hour of asking if they could fix what they ruined she just was no help, I am currently under going a law suit for them because not only did I waste 200$ on the dress I spent 75$ getting it ruined and was treated terribly.