For over a week I have been trying to get internet started, I go here, everyone is nice and relaxed, and I am given a modem, and told that my internet would work as soon as I got home... \n\nNO... Four days later, over three hours on the phone with Cox, I still don't have internet. Tech support tells me to contact the store, as they did everything they could do, and the lady didn't know what she was talking about and transferred me BACK to tech support!!!!! \n\nBelieve me, I will go out of my way to go to another Cox store, one where they know how to do their job... Oh, and the modem didn't work... Go figure...