Stayed here 7/23 - 7/26. The check in line was long and I was in it for about 20 minutes with about 20 more to go and a man started picking a few people at a time and took them to the VIP are to check in. He picked my on this second go round, so that was really nice. \nThe room was big. Enough for my husband, 2 teenage boys, and 2 under 10. Plenty of room with the 2 queen beds and a pull out sofa. For the price it wasn't bad, spacious, clean room. The pool were nice. More than one and the building provided shade in the afternoon. I requested linens for the sofa and they were brought up in 10 minutes. On our second day I had to return to the room after we had gone downstairs and when I returned, the housekeeper was tending to the room. I said hi and told her I was going to get something. Well, my husband had moved the bag to the closet and when she noticed my attempt to retrieve something quickly had failed and I was walking aimlessly, she nicely asked me to put my key card in the door. I told her no problem and thanked Flor for asking me to do so. That was great that staff are taught to do so and not afraid to ask guests to do this. Equals asking for ID when I use my credit card at the store.  \nThe down sides: No free internet, no microwave in the room, the fridge wasn't very cold, low shower pressure, and only three bath towels in the room daily (I need more). I had asked the girl who checked me in (in the VIP area) to block the TV of purchases. When we got in the room my 8 yr old turned on the TV and didn't realize he bought Spongebob for $4.The coffee maker in the room is a Keurig. If you have one bring your own K-cups. They are available for purchase in the room, 3 for $8! And there wasn't sugar or creamer, but I guess you could borrow some from Starbucks downstairs!