the WiFi ($8) is terrible.  They should tell you that you can't really use it before charging you $8.00 for it.  It bothers me when a large company like southwest airlines sells something that has little to NO value.  give it away for free and if it does not work... who can complain!!  6 he's stuck on a cramped plain with nothing to watch.  o and the \"dish TV for free\". good luck with that.    thanks BS AIR LINES