I've not been back to Las Vegas since 2002 in February, it wasn't due to a lack of interest just that it isn't a place I would take the kids, so we decided to not travel back so often... more then 8 years later the experience was less then grand and that was largely due to Treasure Island, which is not a treasure at all. The Manager at the front desk who listened to my complaints was kind enough to look around as I explained what I was displeased with; even looked at his cell phone a couple of times. The front desk manager was a younger guy, round in face and body with dark hair; he was the perfect example of someone who should be washing dishes or taking out the garbage because very simply he should NOT interact with other people. My complaints were about how we were greeted, to our room and continued on to the general attitude of all the staff. In every store we went employees were constantly checking their cell phones, not really listening to you or treating you with an \"oh great an interruption to our conversation just walked in.\" I was surprised that the Manager had the same attitude, when I informed him that I would not ever return to his hotel, he simply stated he would give us a comp to The Coffee Shop or Buffet to our choice but didn't have much else to say. I was encouraged to go speak to managers of the different areas of the hotel I had issue with, but that was it. Please see my reviews of the other locations within the hotel. \n\nThe hotel Lobby - No sign or indication where to check in, but the \"Check Out\" counter was HUGE and the first thing you see when you enter... I guess that is because people are more encouraged to leave this establishment then enter. Stale smoke was in the air, every staff member sighed, looked at their phones and tried to get you to leave quickly... for us it meant we had to return because we received the wrong package, and when we informed them we were told we couldn't be helped and we had to go to the Mystere counter and they would have not just our appropriate 2 free buffet tickets but our Mystere tickets, of course they took back the initial package they gave us with the 2 for 1 buffet and Cocktails. Our room was clean, the staff who cleaned was nice, anyone of them should have been promoted to manager, we were in room 6073. \n\nWhile at the Blackjack table, they increased the dollar amount while I was at it, later I found out when a table is empty they lower the minimum then increase it as soon as 1-3 people sit down, and at one point I needed to hit a cash machine and informed if I left I would lose my lower Minimum. I was lucky to see the cocktail waitress once an hour, and she would either get orders or drop off drinks, not both at the same time. So if she was dropping drinks off at the table and someone tried to order she said \"No, I will be back\" and she'd come back maybe 20min later. One of the dealers who was at the table though nice had a bit of a superior attitude and kept informing two British men who were playing that she deserved a tip, and would take a portion of their winnings and declare \"That's yours this is mine\" and pop it in her tip box, although they didn't protest to it never in a million years would I have put up with that. She didn't try it on anyone else, but it certainly wasn't appropriate. The amenities at the TI (Treasure Island) are nil, there are 4 places to eat that I saw, a costume jewelry store, Mystere (which has to be the worst Cirque Du Solei show I have ever seen (and I've seen 3 others which I loved). If I go back to Vegas I would NEVER return to this hotel, and I would also mention that most of the hotels now are owned by the same companies, which means there is no competition; if you stay at one and have a bad experience they just expect you'll stay at another they own. The TI is horribly located, has no real redeeming features and the staff from the front door, servers, bar tenders, restaurants all the way to the manager would rather ignore you then show you that they're pleased you chose to have a vacation in their establishment.