It pains me to write this review. I'm hurting. But, I must yelp the truth. \n\nLet's start with the positive because I want more than anything to feel good about Kachina Dry Cleaners. \n\nThe location is good (40th st and Indian School) and I love the kitsch of their name and the sign. It's so old Arizona that I wanted so much to love them.\n\nThe woman who (I think) owns the joint is SO SWEET. I just love her. She's always happy and you leave thinking that your clothes will be in the tenderest of care. I also have made up this story that she and her husband moved out here in 1950 and opened up this dry cleaners on the outskirts of Phoenix and her husband has passed away, but she carries on the business. (Understand that I've made all of that up in my head.)\n\nThere are two OTHER women there though that are the most unpleasant creatures I've ever come into contact with. \n\nI've tried. Seriously. I've often pulled up, sat in the car and screwed up every bit of nice I had in my body to try and get them (especially one) to smile back. But, no. I get a downright grimace, no eye contact and barely an utterance. Oh, I've tried!!!! \n\nPlus, they always need at least three days. \n\nThen, they lost my clothes once. Someone ELSE had picked up my clothes. \n\nBut, I kept going back because I just love the owner. \n\nSo, I'm sorry, Kachina Dry Cleaners lady. I love you. And I want to support you. \n\nBut, I can't.