This place used to be Falconi's Acura of Las Vegas (and may still show up that way on some invoices or bills of sale) but is called Acura of Las Vegas, at the NW corner of Rainbow and Sahara.\n\nPretty average to perhaps below average sales experience - some high pressure tactics when I purchased my new Acura, and took a long time to negotiate a fair price.  Boiler room tactics used - 4 square numbers game - 'let me go and check with the manager' over and over with a story about meeting me part way, made me sit for a while during all of this attempting to wait me out, all of the 'old standards' in car sales gamesmanship.  \n\nF&I experience was generally below average as well - lots of sales add on attempts for high price wheel and tire insurance and all of those low value high price add-ons.\n\nService experience was very poor.  Every time they serviced my car, it came back with grease on the interior or some damage.  Even after detailing it, had grease on the interior - very poor.\n\nTheir service writers, in particular, provided poor service, never checked car/did quality control when it was ready to be picked up to see if it was in proper condition, resulting in consistent poor interior condition when picked up.  Seemed to be disinterested in service.  Service writers also very disrespectful to customers in my opinion.  Some specific ones were very poor - but will not name names (but they know who they are).  Service managers also seemed disinterested in service in my opinion.\n\nFor warranty work, they never had enough loaners, would send you out to a Buick dealership down the road on Sahara and rent you a Chevy Cobalt - and you would waste 1 hour round trip for the privelege, for shuttles and waiting.  I once even got stuck with the Chevy Cobalt rental bill on my credit card when I was having warranty work done (even though this was a loaner for warranty work - the car was provided through Enterprise, so all rental procedures were followed), and it took three months, many phone calls (few returned and staff turnover led to retracing ground many times) - and a very angry personal visit to get this resolved - not exactly Acura quality service.\n\nWill never use this dealership again.