I ordered two pizzas and a salad for pick up and the guy who took my order said it would be ready in 10-15 minutes. I was surprised at how quick my order would be ready. I got to the restaurant after 10 minutes elapsed and the host (a lady) said it would be just a few more minutes. I sat at the bar and looked around and noticed there was only one group dining. The restaurant looked nice and I liked how the kitchen was open. A lady with the one group dining went up to the kitchen and asked the cooks/chefs for a side of marinara sauce. The host then approached her a few minutes later asking if she needed anything and the lady told her what she needed, but that's okay because I know you're busy. As I was waiting, another lady came in and waited at the bar for her pick up. I realized I was waiting for more than the time that was given to me... The host was on the phone while getting the other lady's pick up ready. I overheard her say, \"Where are you? I'm getting busy.\" I took another look around and there was still, one group dining, the lady waiting on her pick up and myself. -____- After getting impatient, I looked around and noticed my two pizzas sitting on a counter, but no salad. I waited again and after almost 5 minutes the cooks/chefs finally told the host that the pizzas were ready. The host asked for the salad and the cooks/chefs said the had made it already and that it was in the other order's bag. Come to find out, the salad has not been made. So I keep waiting and finally a guy comes over with my two pizzas and the salad. He offered to take the order to the car, but was pissed off so told him I could do it myself. I told the guy, that he should get his waiting times right. He cut me off and said I told you 15 minutes. I then continued, like I said, you need to get your times right because you told me 10-15 minutes and it's been 35 minutes and for that, I will not be returning to your restaurant. No apology from the guy...\n\nIF, the guy told me the correct time to pick up my order I would have had no problem, but he didn't and I ended up waiting 25 minutes at the restaurant for my order. And while waiting for my order I saw how they were catering to the other lady picking up her order because she seemed like a regular customer. Not sure if she ordered before or after me, but I was there first so I could have been first and if so, then I got my order second. Also, the fact that the host was so overwhelmed with one group dining and two pick up orders shows that she couldn't multi-task. \n\nWhen I got back to work, which is literally about a minute away, the pizzas were cold... but decent, and the salad was decent as well.\n\nOverall, the food wasn't over the top, service was no good, and I will not be returning.