Something is up at the Tempe Honey Bears, and it's not good.  I've eaten here for years, and at their Phoenix location, and previously at their South Tempe location (now closed). Food and service have always been excellent.  On my last visit, the place does not appear to be run by the family who has delivered excellent food and service for the past several decades. I ordered my usual Rib & Chicken combo with 2 sides.  The chicken was OK, but the ribs were seriously undercooked and underseasoned.  This was a huge disappointment!  As with most BBQ places, the ribs are supposed to be, juicy, flavorful and fall-off-the-bone tender.  It's something I look forward to when indulging at a place like this.  The hispanic staff (including a very young kid) who were running the place were unfriendly and slow.  There are lots of BBQ joints in town now, several closer to home, but I've been a loyal fan of Honey Bears for a long time.  I hope they can get their act back together.