I did not like this place at all. First of all, I made an appointment and I came a little bit early. 15-20 mins early, I didn't asked to be serviced right then and there I sat down in the waiting area and one of the ladies approached me saying they were not taking walk-ins anymore. I told her I was not a walk-in and that I had made an appointment. She looked confused and proceeded to sit me down in the next open station. After the tech started my nails the first thing she said was 'next time don't come so early\"... a 'hello..' would have been nice. Rude!!.. I did not like my experience AT ALL. The lady was very quiet, hardly spoke a word and all she did was talk/gossip with her colleagues in her native language, she was not engaging at all and to make things worse she hurt me when shaping one of my nail beds... OUCH! I will never come back to this place, they get annoyed if you come early to your appointment and they are not friendly. Do not recommend.