My husband and I stayed one night for a sports event. They had coffee in the lobby, which was nice. But only had hazelnut creamer, which was not. \n\nWhen we arrived three people behind the desk ignored us for sometime, when one of them finally did speak, it was to tell us our room was not ready. (We were 15 mins early for check in. ) We went out to get something to eat...when we returned the room was still opened, and the maid cart was just outside. She closed the room. (It wasn't vacumed.) When we did check in we had a very unfriendly clerk who asked questions and took my info as though she suspected me of a crime of some sort. Later, when my husband asked if there was a shuttle to the game he got a lot of attitude.  That night, finally showered and settled, the TV was stuck on a game station (no games). I called the desk, and the person was very nice but couldn't help me because there were no maintainance people. I asked if she could call the mananger-she said she could not. \n\nThe next day we went to the free buffet breakfast but only a few items were left. When I went to the front desk about the matter-I got to stand there for a while, after which a rather surly clerk let the manager know that breakfast was almost over anyway. (Her watch must be fast about 25 mins.) The manager or assistant manager was apologetic and went to get the cook, who it seems doubles as a chamber maid and had gone off to clean rooms. She made some eggs and so on. I took a fruit from the lobby as the one bruised banana on the buffet looked sad and unappealing.  No wonder it's free.\n\nAfter breakfast, we went back to the room to relax a little, but the front desk started calling about a half hour before check out to \"remind\" us. I don't know why. No one would want to extend their stay-trust me.