We went here for my birthday during Restaurant Week.  Made reservations a few days in advance - there was much confusion about the end date of restaurant week and informed them we'd be celebrating a birthday.  \n\nWe waited about 15 minutes past out reservation time to be seated. No mention of the birthday we had informed them about.  We informed our server that we'd never been there before or to a fondue restaurant and she just smiled and walked away.  We had to ask her repeatedly what to do as we were given no direction. We were very disappointed in the service.\n\nThe food was fine - we did add the coq au vin, which was a flavorful sauce of fresh herbs, mushrooms, garlic, spices and burgundy wine.  The desert was good as well (you can't go wrong with chocolate)!\n\nThe meal does take about 2 1/2 hours to complete and is a bit on the pricey side.  We are glad to have experienced it, but would not return.