John Lewis is the St James Centre is a great department store, it may not have the style of Harvey Nichols or the history of Jenners, but it somehow manages to tick all the boxes.\n\nIt is a bright and airy building, so many department stores are stuffy and badly lit, so this makes a refreshing change. The staff are always incredibly helpful and I never feel like I'm being forced into a sale, it's more like receiving some advice from an older and wiser friend. My mum and I came here to shop for her wedding outfit and we made full use of the personal shopper service - for no extra charge you can sit in a comfy private changing room with sofas and newspapers, whilst the shopper runs around the store picking outfits for you. You can then try on the clothes at your leisure and the personal shopper lady will help you decide what works best. It really did take the stress out of shopping and made for an enjoyable mother and daughter afternoon out.\n\nI am a big fan of John Lewis and will continue to be for years to come - it represents all that is good in shopping and customer service.