4:00pm call for a cab: told 20- 40 mins, not thrilled but OK. Even more not thrilled about dispatcher in a noisy office and having to repeat myself several times. \n\n4:45pm call back to find out where my cab is. Told cab number xxxx is on its way it will be there soon. This is after being placed on hold for three minutes and talking with the worlds most unhappy dispatcher. \n\n5:00PM Call from the driver saying that he just got the call and to give him 10 - 15 minutes. \n\n5:15PM still no cab...\n\nNot quite sure what is worse being lied to, or people wasting my time.