Well maybe it's because  they are new and still ironing out the kinks but they have been open for at least a month now so as far as in concerned they should be past the rookie stage. Place was sloooooow. Sandwiches were no better than a subway or quiznos. And to top it off, they failed on 2 of our 4 orders TWICE!!  TWICE! That's 4 failed attempts folks! And, I saw other orders being brought back as well. Maybe that explains why it was so slow, all the remakes.\nDon't order a kids grilled cheese btw. Even my kid laughed at it. Literally, no cheese in between. Plus, you mark the \"white American cheese\" slot, yet the manager tells me, when I request white American for my wife's sandwich, that they don't  use white American. When I questioned about the white American selection on the kids gr. cheese, he said its mozzarella!!! Nothing at all like white American!!! Are you kidding me here folks? This place will be gone within 6 months. Any takers?