The service here is friendly and attentive and somehow remembers who I am every time I stay here. \n\nThe rooms are large, comfortable, and inexpensive. The TVs always have a bad picture no matter what Hyatt Place I am in, though. The Dallas location had the same annoying red static on the bottom of the screen that I have seen every time I get a room at this location. Not a big deal, however, as I don't go to Charlotte to watch TV.\n\nThere is food downstairs but don't bother. There are plenty of places just a few minutes away in NoDa, South Park, Ballantyne, etc.