It is always a pleasure staying at the Platinum. We get to Vegas often and most times we are booked at this Hotel. The friendly staff and excellent customer service should be looked at by the rest of the large Hotel groups as a way to improve repeat customers. As with many hotels, there is always a few minor things that are wrong with the room or service but the staff at the Platinum are always quick to fix things and make your stay the best. We always enjoy the nice relaxed indoor/outdoor pool every time we are there and every night there is food and drink specials for happy hour. \n Parking can be a bit tricky on some nights due to the small valet parking area and there is no self-parking available. We also find that the pool is closed in the afternoons often due to weddings that are taking place that night but the staff is always good about informing you with a note days before the closing. The poolside food and drinks are excellent and very reasonable compared to other resorts. The staff is very quick to get your food out to you as fast as possible and they are always around to take care of your drinks. \nThe rooms at this hotel are big and the beds are comfortable. There is a full sized kitchen with stainless steel appliances and the cabinets are stocked with silverware and minimal place settings. If there is something you need to cook with that is not in your room, the staff is happy to try and get it for you.  The bathrooms are huge and have a separate jetted tub and shower. The rooms also have a built in washer and drier with a ton of closet space. \nOur stay on Friday through Sunday was on the 17th floor in the princess suite and the view was great. We enjoyed coffee on our private balcony overlooking the east side of Las Vegas. We will be returning on Wednesday night for four more nights and staying in the same room. We look forward to our return trip and relaxing Platinum style:)\nJason B.