Okay-- first, the good: I was pleasantly surprised with  the interior of new restaurant in the Lakes community.  Love the open space, the fireplace and large leather chairs to create a very inviting ambiance.  There were just two of us ordering one grilled cheese (\"grilled onions and mushrooms\") and a glass of wine-- just taking baby steps on the menu, thank God.  Simple enough.  20 minutes later and after finishing our 2nd glass of wine, still no grilled cheese.  My friend and I were paying close attention to the orders that were being served (and sent back--wrong table, mis-orders, you name it) to the patrons across from us-- ribs were apparently overcooked and they too waited forever and day- and sent back, still wondering where the grilled cheese was?  \n\nSo..... after three glasses of wine you would think my mood would've changed, still no food, alas, I used the restroom.  What a mess-- don't get me started...  Came back and low and behold- the grilled cheese \"exclusive\" sandwich straight from the kitchen!  \n\nAfter 45 minutes waiting with an empty restaurant, what we retrieved was a dish--- one you can get better at Denny's.  The cheese as stated by out 13 year old, bless her heart, waitress was a \"chef's special.\" Cheese (obvious Kroger shredded cheese fresh out of plastic package it came in) WAS NOT MELTED, mushrooms-- button, chopped and not cooked properly with slimy onions smothered.....  Oh good Lord!  This is a GRILLED CHHESE PEOPLE!  Okay, I get it.  Watershed, you are new. \n\nWelcome to the neighborhood.... you are in Tempe and trust me, as a person who's lived in such culinary perfection cities as SF and Seattle.... I get it.  The bar is set very low, but my God, try to at least get past the first hurdle!   \n\nThe owner seemed very nice and professional-- I wish he would of been there to apologize instead of the 17 year old perky \"manger\" who didn't know how to take feedback as much as her C- art project in High School.  Is this cruel?  Hardy-- this is the truth and this place, if it plans to be around long enough in the money it has invested to get \"started\" has a long way to go.  Keep the fireplace, it is the best thing going for you- the fake grass on the patio is tacky.... and I could go on.  Food sucked, service lousy.  All in all, a total disappointment!