We do use this vet.  While I am torn about the service that they offer.  Routine items are fine, but anything further than that I have concerns.  As all say, they take your pet to the back then they are returned to you with little or no information.  The diagnostics at this practice is lacking. Not all pain is arthritis, not all itching is allergies.  We dealt with an itchy dog for over a year.  Being told it was seasonal allergies and food allergies in our dog.  After research and speaking to others we found out that it was a yeast infection and our dog was on the wrong type of food.  The food type that this vet told us to use caused the problem to increase and make our dog even sicker.  No testing just an assumption caused.  While some of the vets there are \"nice\", nice does not cut it when it comes to pets health.