Never again.  An hour waiting in line...just to get to the reservation counter; this caused a 40+ minute delay.  Staff is inattentive in their offices, letting people cut in line, etc.  This place needs a management overhaul and customer service skills.  We were scheduled to fly at 9pm and didn't board a helicopter til 10:45pm.  Unacceptable!  Thanks for wasting mine and about 40+ customers time.   DON'T USE THIS COMPANY!