I've been here about three times now and every time he is on the phone for most of my haircut.  He is constantly stopping mid-haircut to answer it while you wait for him.  This causes him to lose his place while cutting your hair and miss parts.  The last two times I've been there I get home and realize he's missed places so I have patches of longer hair.  I'm not sure why he thinks this is an acceptable business practice and he lost my business after he did it this time.  Just settle for Super Cuts is all I can say.  They're cheaper and give you their full attention.