I have been a member of AZFCU since 2004. I have had auto loans, personal loans and a credit card through them. Currently have a personal loan and a credit card with them. Forgot to make a payment in the month of October, so they went and canceled my credit card. No calls or letters about me being late(they have my correct address but a old number). I found out that they canceled my credit card when I went to Credit Karma to review my credit score for the month of November. When I called them, they were terrible and I spoke with someone that was rude and did not want to listen. They told me I was 28 days late and after 15 days, their system will review the account and determine the outcome and they have no control over it. They want me to go into the local branch and speak to them about getting my credit card reopened. I will not be going down to the local branch to get my credit card reopened. I am going to pay off all outstanding debt and then cancel my account. People talk bad about Bank of America but I have a credit card through them and other loans and have been late and they have never done anything like this to me.\n\nPLEASE STAY AWAY FROM THIS BANK! THEY ARE NOT ALL ABOUT \"US\".