I'm only giving this 2 stars because the first time I went there the owner, China did my hair. I just went natural and came in for a wash and trim. She was wonderful and the price was great. She took care of my hair and I didn't feel like she was trying to up charge me or scare me into coming there every other week to be able to grown my hair and she gave some great advice. The next time I went which was this past summer I was scheduled with another stylist. If I were to rate this review only on this past experience I'd give it only 1 star. Not only did I arrive and the shop was not open yet but I waited in front for at least 10 minutes until people started showing up and then I sat for another 10 until my stylist decided to show up. I came in for the same thing as last time. A trim and wash. I saw that I could get a conditioner for $15 more on the wall so I decided to add that. My total should have been $30 I believe and when I got to the register they asked for $50. I said for what I just got a trim and wash and conditioner. Well they explained something weird to me like the conditioner is only an add for that price and so they had to charge me separately for the trim, and shampoo which isn't listed or at least wasn't at that time, and then also for the conditioner. Long story short they gave allowed me to pay for what i was original quoted but said next time I should know better. Also I left with my hair very dry and they cut my hair dry (China did it while it was still wet and asked me before which was I wore my hair the most to make that decision) and all she did for the styling that came with that basic treat was one french braid. I doubt that I'll be going there again anytime soon.