Unfortunately I know what the other reviewers meant when they talked about the owner.  He's not an a-hole or anything, more like a bit unsociable perhaps.\n\nNo matter though as this is still the bakery I go back to every time I want delicious bread, pastries, and cakes.  Definitely try their egg custard!  You can also get a chestnut cake that's really good (have to make a special order).