I am very upset with SRP and their inability to work with my new small business. I was charged $1800 as a deposit, $90 for \"set-up\" fees, and now I am additionally being charged a service fee of $60 per bill on top of the actual charge for electricity, which comes out to more than 20% of my total bill. I have called them 3 times during the 6 weeks I have been in business and no one has been able to work with me on any of these issues. The staff is friendly but completely ineffective. From my experience, I am dealing with a monopoly that is blind to the current recession. I am doing my best to establish a thriving working business but with all the additional fees and charges I am spending on electricity, I am being nickel and dimed into debt. I am not asking to not pay my bill I am only asking that my service fees be reduced to a more reasonable rate and not 20% of my total bill. This to me is an unfair practice that preys on people working hard to stay afloat. The only option that was given to me is to let my account go into collections. Again ridiculous! I should be able to pay my bill on time without being over charged. All I am asking for is a fair rate!