When they didn't have my size I asked if they could call the Metro store. When he was on hold for less the a minute a different customer asked for some help, he hangs up goes to help that person. When I ask what they said he tells me they didn't answer that he has to help these ppl then he'll call back. - went to Champs and they were a 10 on service and didn't get the sales person commission feel. (If you aren't buying I'm not helping)