Sorry to say but this place has gone downhill over the last couple of years. I would have agreed with the reviews from 2009 but the owners have lost perspective. Caught them throwing day-old bagels that they had marked down and put aside for quick sale, back into the fresh pile to meet demand! \nNey ney!!\nLe Fauberg mall location is a little seedy also...\nSt. Viateur or Fairmont. Have my vote (tied) for best bagels in the universe!! ;)