This place has needed an update for years.  Experienced all the problems and more that I saw on the HI website dating back more than a year.  Apparently complaints get form letter lip service only.\nMain thing is filthy carpeting.  Walked around barefoot in the room and when I stepped into the shower dirty footprints washed down the drain.  Killed a roach.  Hallway has foul smell.\nNo coffee set up in the lobby.\nSaw a so called hotel security guy open someone's room without knocking and peak in.  Ask for his id and he had none.  Took him down to the front desk but they were not  concerned.\nBill was not correct but they fixed it with no problem\nSeveral problems with room key working, also shower (hot and cold reversed, hard to operate)\nSeen better in Nigeria