As with some of the other reviewers, I also bought a Groupon for a massage here.  However, I didn't find that making the appointment was such an issue.  I left a message and I believe got a call back the next day.  Seth was very pleasant.  \n\nI understood that if I wanted a weekend appointment it was a long wait because of the number of Groupons bought.  Frankly, I expect this with Groupons.  It wasn't an issue for me to come in during the week, so I got in fairly quickly, but I can see where this might be frustrating for others.\n\nThe spa itself is small, but has nice atmosphere and everyone was very nice and welcoming.  The five star rating though is because the massage was so fantastic!  I've had a lot of massages and many of them from top resorts and this was definitely in my top five. \n\nThe therapist, Lucas Celeya, did a fantastic job targeting just the right areas.  I asked for focus on neck and shoulders and stated my reason for wanting the massage was relaxation and easing sore muscles and that is exactly what I got.  I was really sore from an intense workout on Monday and all my soreness is gone.  I've had some stiffness in one shoulder for months and right now it feels great.  Lucas was very good about checking if the pressure was OK and I really liked the stretching he employed as part of the massage.  \n\nI highly recommend Lucas and also Tranquil Star Spa!