First time here. Found it on a drive by. \nBeing new to AZ I was still on the lookout for a new groomers. We have been to 2 in the west valley and not happy enough to go back. \nWe called on a Sat afternoon and was actually able to slide in on a cancelation but wound up missing it anyway. They rescheduled us with no problem following Tuesday. Of course I forgot. Even though they called me to confirm the day b4. They called again when I didnt show. They still let me come in  even though I was a half hour late. The staff was wonderful. All very nice n caring and seem to really love animals.  \nSince I was late they could have kept my dog extra long but they didnt. He was done in under 2 hours. This is a huge deal for me since I dont like my dog to wait that long. \nI wound up bringing in both my dogs. So I dropped off the 2nd while picking up the 1st. I was called about 3 hours later becuz I was an hour early for my appt.\nSo overall I am very happy with the service.  I added the free lanolin treatment to my pom and he is silky soft! His backside looks absolutely perfect as does his paws. I sld note, I only got the brushback service for my pom. I would have liked his mane trimmed up a bit. \nThey were very throughough and made sure I was happy b4 leaving.  I asked for a minor adjustment to malteeses face and they promptly adjusted. \nI would definitely recommend them to anyone!\nHowever they are not so reasonably priced. I paid $80 for both.  And one was only a trim. \nI usually pay 25 to 30 for one puppy cut.