Stingy. Otherwise a nice location.\n\nI first want to begin by saying that I've been loyal to Starbucks for quite some time now. I'm on a first name basis with staff from a couple locations. Usually service is great at all the locations and they do a great job of accommodating your needs. You can trust me when I say I spend plenty of money with them.\n\nToday, however, they came off rather...stingy. They're having this promotion where if you buy a holiday drink they give you a sticker in this little book. Get 5 and you earn a free drink. I had two in one book and two in another and they told me that they won't combine them... I was assured by another staff member on the Shea location just a few miles away that they would allow me to combine the two...you could say I'm irked and dissatisfied. \n\nAlso, I've never had a problem getting venti iced waters at any Starbucks location in Arizona or California. (Always with the purchase of a drink too...) Today, however, after paying 10 bucks for a pair of drinks that I was expecting to pay 5 for, I asked for two venti iced waters and the guy told me I could have two grande waters. I smiled and obliged but walked away disgusted with their service. \n\nHonestly, at 5 bucks for a damn drink giving away a couple iced waters to loyal customers is a drop in the bucket for such a large corporation... And what ever happened to the \"Just say yes.\" policy? I expect more from them.\n\nOtherwise I like the location for how spacious and rarely crowded it is. I will likely be back to study here but if they continue to rub me the wrong way I will gladly take my business elsewhere... Not to mention how they've taken away some of the Gold Card member privileges. STEP IT UP SBUX!