This past time that I rented, I was very disappointed.  Not only did enterprise try to charge me all kinds of extras but they also fell short when it came to the maintenance of the vehicle that they put me in. The first car, yes FIRST, that they put me into wasn't anything special...not until we drove around in it for about 10 minutes. About ten minutes after we got the car off the light, the maintenance light went on. Then, the check engine light went on. OH LORD!! I was NOT pleased about this at all. I had to make it to the Convention Center, however, to drop off a business partner. So, I took care of that and on the way there, I had my partner call Enterprise and complain and to tell them that we were bringing the car back and wanted these extra charges removed and that we wanted to exchange this car for something else. They were not real excited about that. I hope that they didn't just have someone turn that light off and let it stay the way that it was, in need of maintenance. I would hate to think that they take shortcuts like that. Anyway, after taking my partner to the convention center, I took the car back. With this whole policy that Enterprise agents don't have to ask managers for approval for things, I don't think that they had to know about customers being up-charged as well. That isn't a practice that I like. The system of checks and balances is in place for a reason, not just a good idea. It's a must. UGH!! \n\nAnyway, I had the extra charges removed. I had the car exchanged. I even managed to get 25% off my rental. This was just MORE work than it was worth. WTH. At least there was that. Sheesh, and I am a plus member. WTH is the PLUS membership worth if you're not well taken care of ever time. I'm so pissed!\n\nAnd get this, the girl who attempted to help me in the garage told me something like, oh we probably just serviced that vehicle but it just hadn't had the alert lights shut off. Oh really?!? How is that when you were the one who issued the vehicle to me at 6AM. That's how I know you were lying. That's how I know that it didn't just come back from being serviced. I've had it since 6AM you fool. Don't lie. It's not cute and it definitely doesn't make me trust you more.