The Duce is a disaster. \nAs an Arizona native and a downtown local I root for cool interesting places downtown. I wanted to love this place. The 1st time we tried the Duce I was extremely let down by the customer service. The parking is atrocious. It's as if you are inconveniencing the staff by asking where you order food. They were out of just about everything we wanted to order. So disappointing. \nHowever I decided to give them a second shot. Everyone has a rough night. We went to an event there last night the entertainment by Scandalesque was AMAZING... same TERRIBLE customer service from the staff at the Duce. Management needs to wake up. Great concept. Horrific customer service and staff.