I feel horrble to have to say this to my fellow yelpers, but working with Checker Pool and Pump Supply was a horrible experience.  The whole thing.  From the intial phone call I made to the office to the final installation of the new motor.  Just awful.\n\nFirst the phone call to the office was less than desired. The fellow who answered the phone wasn't terribly helpful and told me that he couldn't schedule anything, but he would send my call to one of his \"technicians.\"  Okay.\n\nA couple hours later a technician called. He was abrubt and abrassive in his tone, asking me to describe what was wrong and then interrupting me when he figured out that he knew better than I did what the description was.\n\nHe came and diagnosed the problem while I was at my office in Chandler. He very tersely told me, \"either I come in an hour or on Monday.\"  I had just come back home to 114 degree weather, so I thought it better he come quickly than wait 5 days.  So he came.\n\nThen he called from the car and told me he had taken my motor as it needed to be repaired. I wasn't given a choice.  He just took it.  So now I can't have someone else come out and give me another price quote.  Of course, this fellow still hadn't told me what was wrong or what the price would be - he just took my motor and called me from the car.\n\nWhen he returned on Tuesday (not on Monday as he promised because he said I didn't answer the phone soon enough for him and he couldn't leave the motor without any money from me) he installed a new motor without telling me. He told me on the phone that if he couldn't repair the motor someone would call and quote me the price for a new motor.  I guess not, and what choice did I had - he still had my old motor.  So we were forced to accept the new motor since it was already installed without a price or a pre-installation discussion.\n\nHe then told us that a pipe was cracked and that the suction for the pool pump was compromised, but he didn't fix it.  Why not offer to fix it?  And after he left, he left our pump clock on for just 2 hours.  Really?  In the summer?  And he didn't tell us the fill valve was also broken.  A cheap 20.00 part that I am sure he had on the truck would have fixed that.\n\nThe new motor was 289.00 which I am told is very fair, but then they charged 16.50 for shop labor (for what) and nearly 100.00 for the miscellaneous parts needed to install the motor, and 95.00 for his labor.  The price should have been about 385.00 in my opinion.  If he had repaired the plumbing and the fill valve so we didn't have to have someone else come by, I might have thought 580 was fair?  But now we have to have more work done on the pool by another company.\n\nThis particular technician was so horrible I am afraid to call this company ever again. He was rude to me and to my husband and