I used to come here 5 yrs ago all the time and they did great jobs. So I bought these groupon deals and I come here. The front ticket guy tries to uprade me to leather wipes. I decline. And with a smart ass tone said \"only guy today that doesnt want it. Guess you'll be sliding around\". I do sales for a living and being a ass is no way to upsell a customer. Then I asked him for new car smell. He then told me \"wow, you come in with a groupon ticket and you expect car scent too\"? I gotta say this place has gone down the drain. This is no way to talk to a customer.  Gotta say ill be heading back to full circle after my groupons are used.