So I literally just left this Flamingo location in a bad mood. As my boyfriend & I walk in, were warmly welcomed with the nice hostesses. She seats us at a table that still has tip money from the last customers & no table set up. \n\nI believe we had no particular server because the busser ends up taking our drink order after seeing us not being taken care of yet. Few moments later, a server asks us for our drinks orders again. Then after that, a separate server asks to take our food order. \n\nMany minutes later, no banana muffin or food has been delivered. I ask for vanilla creamer which I never received. They must not have food runners either because my boyfriend can see his food sitting in the window. \n\nIn a rush, 45 minutes later, I ask for take out boxes when I finally get my waffles. They gave me runny eggs when I specifically said over-medium. \n\nAfter my boyfriend boxes up our food he finds a hair on his plate. It couldn't have been his because his head is shaved. \n\nTowards the end, I asked if we could have lids to take out syrup home for my waffles. I never received them.\n\nWhen I asked if we get banana muffins with our meal, the server said \"only if it comes with the order or if its your first time.\" Now how would they know if it was our first time or not if no one asked us in the beginning? As a server myself for a different restaurant, I know asking the customer if it is their first time is one of the first things you ask when you greet them. \n\nI gave Eggworks 2 stars this time and not 1 because I still do enjoy their food. They're always busy so they should be used to the fast paced environment. We were easy customers who knew what to order immediately, did not complain verbally, & STILL tipped them. As an Egg Works fan, I'm really disappointed and hope they can improve their service, cleanliness and communication.