After this I was finally able to get him to set up an appt to do the touch up.  I go today to have it done, detoured through the parking lot of Fry's to see him loading up his grocerys about 5 minutes before my appt is supposed to start.  I head to the studio and wait for about 10 minutes and he's a total no show.  Absolutely ridiculous, I wouldn't refer anyone to this place in fact if I would advise against it!