I've eaten at Sauceman's many times since they've been open. My last visit made me so angry that I deleted all my previous glowing reviews, and there were several of them.\n\n================================================\n\nWhen I first came here after they opened, their burnt ends pork BBQ was fantastic. \nTheir barbecue sandwiches were massive and delicious.\nTheir panko breaded onion rings were nothing short of amazing.\n\nService was decent, but nothing to brag about.\n\nTheir postage stamp size parking lot was horrendous then, and it has only gotten worse as the restaurant has grown in popularity.\n\nThis restaurant was too small even on day one. \n\nThey have added a ton of outside dining to try and compensate for the lack of seating, but what they really need is a much larger building and more parking.\n\n================================================\n\nMy last visit.........the straw that broke the camel's back.\n\nThe Rastafarian Brother who was running the cash register was slow as molasses. He couldn't get orders correct the first time around. He acted like he couldn't understand English. He had an attitude. Frankly, he acted like he was high on ganja. He was talking with people in the back of the line, laughing, and doing everything but his job. It took a good fifteen minutes - just to place my order, and I was third in line, because he was being such a Richard. (In retrospect, I wish that I had just left and gone anywhere else.) $#@&#@!!!\n\nAfter what seemed an eternity, I grabbed a spot at one of the few empty tables, laid down my receipt and order placard, and I went to go get some sweet tea. When I returned thirty seconds later, my receipt was gone, and my order placard was gone! $#@&#@!!!\n\nLuckily, I remembered my order number.\n\nIt took a good twenty minutes for my food to be prepared, and the entire time I sat on pins and needles hoping to flag down the runner. When what I thought was my order went by, headed for the outside tables, I quickly asked the employee if that was order #61. He said, \"yes, it is,\" and looked at my table for verification. I told him that someone had removed my order placard, but that was my food. No receipt. No order placard. He gave me a puzzled look, but luckily he believed me, and I got to eat the lunch that I paid for. {sigh}\n\nThe food was not nearly as good as previous visits, in fact it was disappointingly mediocre. The portion sizes were smaller and the prices were higher. It just wasn't very good, and it certainly wasn't worth all the BS that I had to go through. \n\nI haven't been back since, and I have no plans to EVER return. Lexington 'Q kicks their rear end, and for that matter, every other BBQ restaurant in Charlotte. Midwood Smokehouse is waaaay better. McKoy's is better. So is Bill Spoons, Mac's Speed Shop, Shane's Rib Shack, Bubba's BBQ, and Bobbee O's. None of the aforementioned businesses are a pain in the rear to visit either. \n\nWhen I am in the Queen City, I just drive right past Sauceman's on the way to other restaurants that appreciate my business. Who needs that type of aggravation?