I wanted to write about the trainer Don.  Everyone praises Willie and I have seen his classes in action. Wow do they have full attention!  But, I went with Don because of the class times, etc. I gave him a try and now know I will never go to Willie.  Don is a gentle man but commands respect. He uses reward for right behavior, and is not too harsh.  Kind of like a dog whisperer. My puppy is rescued from an abusive situation and can't imagine training any other method. She responds attentively and is maintaining the obedience outside of class.  Everything he has told me to do has been exactly what she needed to learn but in a way that doesn't have her afraid I'm going to beat her.