I actually found the staff to be very attentive and engaging when I first walked in. The hard part was dealing with my 3 yr old son and trying to get him fitted. In which the staff was very patient.  Got the call when the tuxes arrived and went and tried them on.  Mine was a little off where in lies a problem when a wedding is approaching quickly. This is where I was the most satisfied.  I realize being in a consumer industry not everything goes according to plan and is sometimes out of your control. It's how it's handle that makes up for it. And they handle it for me perfectly.  Thanks again.  Will definitely recommend to my newly engaged friends.