Short staffed, long time waiting for service. Although our server was friendly and apologized for the long wait, She was not knowledgable on specials or products. After ordering 4 pitchers with a group of friends and realizing a trend that they do NOT fill them all the way to the top, I asked the bartender to please top it off and she refused saying it's not their policy and she knows what she is doing. You should be able to get 4 full pints out of a pitcher, but this was not the case.  This is maybe not a huge deal to some, but it's ripping people off and the fact that they didn't want to fix the situation, was upsetting. You order a 64oz pitcher, you should get 64oz!