I arrived at 6:00pm to get a mani/pedi, I was pleased to see that the salon was empty. The gentleman at the front desk informed me that they were very busy and would be closing soon. I looked over at the sign which showed their hours of operation until 7pm. \nI assume they just wanted to leave early but I have heard from others that they OFTEN turn people away. I returned the next day and received mediocre- best, service. Although the work is ok,its not my favorite nail salon. \nI do not recommend going if you are planning to attend an important event. You may want to select a more reliable salon since they consistently refuse work from customers. I am still searching for the perfect place.