Its a shame that the wonderful Speech Therapists there are over shadowed by the horrendous business practices. Don't Do it Moms, don't schedule an appt here. We had a twice a week standing appt with a wonderful Therapist, we never missed any and were never late. We got a call that she had unexpectedly resigned and they would work to get us in with a new one as fast as possible. As disconcerting as it was to have to explain to my son that his therapist was gone and someone new would be working with him (sticking fingers in his mouth and holding his jaw and so on, he needs speech help) I agreed. We made an appt with someone new, she had a cancellation and were eager to go in.\n\nMY son woke up with Dia, a fever, and his nose running and a loud deep cough, I called in two hrs before the last min appt and told them about my son. \n\nTHIS PLACE HAS A TEN DOLLAR canceled appt fee, I get it. They are covering their own to stop ppl from flaking. Every policy needs wiggle room. YOUR speech therapist resigned out of nowhere, we took a last minute appt with someone new and when I call in because my son is sick as a dog, they wouldn't budge on their policy. Absolute shame. They lost our business completely. \n\nForewarned parents.