These guys were great! We called about 3 weeks ahead of time to arrange a time for them to come out: a Thursday starting at 8:00 AM. We got mostly everything ready by boxing up things and trying to position them to be moved rapidly. The prior year we had moved ourselves in the July heat of Arizona and were thinking heck no, we'll be hiring someone this time around.\n\nCalling into the company was ok. The ladies who answered would always say they had to go and make sure whatever requests or changes to schedule were ok with the manager. \n\nThe day of, we were waiting in the kitchen for them to show up. We didn't wait long, I think they arrived about 5 minutes before they were supposed to. I was a little nervous at first because there were only two of them, and one of them was looking in our recycle bin outside. I assume that was because he wanted to make sure if anything needed to be thrown away it could be done...or maybe it was in the way of their potential route for getting things in the truck so if it was empty it could be moved.\n\nOnce inside they introduced themselves, I showed them around at what would go..what would need special attention, etc. After that, I was to sign the contract guaranteeing I wouldn't do anything if something was broken beforehand and not blame them. They then got to work. Over the course of the time they loaded I would get nervous that they would fall behind on time. In reality, if I was doing this it would take several hours upon hours. They never stalled on time, but what might have appeared to be stalling time was actually them playing it smart and loading the smart way rather than throwing things in the truck and hoping for the best.\n\nThey treated everything as though it were breakable. They had methods of securing furniture, boxes, etc. so they wouldn't result in getting destroyed. They have all the equipment necessary to move things (dolly, ramp to/from entry way, etc. \n\nThe two guys who came out were very friendly and we would crack jokes, tell stories in passing, etc. It made the whole experience much better than having someone come in and get in and get out...strictly business. Not these guys. They were professional but also likable, if only I could call 'em up every time I needed to move something and ask them to do it.\n\nUnloading was the same. They handled everything with care. We got them lunch because it was starting to be a long day. We made sure they had something to drink. Surprisingly they didn't look like they were even sweating. I don't know if its because they're used to moving stuff or what. Minimal breaks, etc. A great experience.\n\nYelp has/had a coupon for a certain amount off. A couple days before the move I still hadn't purchased it so the lady at the office called me and asked if I was still interested in it. I thought that was cool of them to do.\n\nA couple times I even left them at the house to run a couple errands and returned to them still at work. It wasn't like they had taken a break or anything. Great in my opinion\n\nI don't plan on moving again but will always recommend you guys.\n\nI'm writing this on the same day that we moved. If this were me alone I'd still be loading from 8:00 AM and would probably spend a chunk of the next day unloading. Instead these guys loaded and unloaded in the space of 6 hours (when considering eating, breaks, driving between places, etc.). It wasn't expensive like other moving companies in the Phoenix metro area.\n\nWe had intended to tip them too. I overheard one of them joking about the first tip of the day when he picked up a penny from the floor. Sorry fellas, we had the money to tip you both but it slipped our minds when it was all done.\n\nAnother awesome thing was that I was loading my own car with some things I didn't think should go in the truck (TV, etc.). One of them rushed over to help me so that I had enough room in there. That was cool.