I would like to write a review about the service at this store, but I can't. I waited ten minutes for someone to help me before I decided to leave. When I walked in I was greeted by someone helping a customer who said he would be right with me. He finished with his customer, went into the shop and was not seen again. I hope he has been found. Next in walked another employee with a customer. He told me that I would be helped shortly. While he was finishing up with his customer, he answered the phone, put them on hold and completed his transaction. He then went to the phone call which came in a while after I had been standing there. I guess a phone call is more important tan a live breathing body in the store. He did request someone come and assist at this time, but I had waited long enough. Based on the picture on the wall, the second employee was the Manager Frank. As I was walking to my car, an employee came out to ask if I needed help. That would have been nice while I waited inside. I told him no thank you that I was done. He then asked if I needed an air check or a flat. I told him that actually I wanted a new set of tires. He asked that I return to the store and he would get me a deal. I want good customer service when I go into a store, not the promise of a deal for poor service. I guess I should mention that I have been a customer of Discount Tire for fifteen years, and have always been satisfied. I have also always shopped at the Scottsdale Store, which although much busier, is run in a much more customer friendly manner.