I hate to be the Debbie Downer, but I always thought their service is lacking. I come here every so often for lunch, and that's the worst time. I have to say they have gotten better, but for the most part they are still hit & miss with taking order and preparing the sub the way it was ordered.\n\nCase in point, I was distracted by 2 people smack next to me having a conversation. I ordered my normal #38 Turkey Cordon Bleu (half). Somehow I ended up being charged for a combo which I didn't say I wanted. And instead of taking that off the order, the guy behind the register just looked at me like \"well, go get yourself a bag of chips.\" And when I got my sandwich, it didn't have anything on it that I asked for (all the way, no vinegar, with mushroom & honey mustard). \n\nTheir system is so outdated, that after you pay, they gave you a real print out little ticket from the cash register, which you then have to give it to one of the 2 people behind the counter making the sandwich. This system would work if the 2 sandwich makers are spot-on, but they normally aren't.  \n\nHaving lunch should not be a frustrated event, and for that reason I think I'll at least give this place a break for a long while before consider coming back. If you want a sub near this area, just head to HT. At least it's cheaper.