I was impressed with service level when making the appointment. However they immediately pulled a bait and switch saying they'd send a 2 person crew but then sent a 3 person team for a 900sf empty place for my move in clean.  You pay per person per hour,  So, 3 cleaners supposedly spent 1.5hrs in my tiny place and I wasn't sure if they had really been there or not. The only telling sign was the sink was wiped out. I still found windows dirty on the inside, shelves in cabinets and closets above 5' tall were still dusty dirty, and baseboards dirty. Basically anything requiring reaching or bending didn't seem to get any attention. The whole reason I hired them was to wipe everything down so I could just focus on unpacking upon moving in. \n\nI wasn't impressed, but was so busy with my move I didn't really worry about it and didn't complain. \n\nThen I get a letter saying there was a problem running my credit card and they needed me to contact them. We swapped missed calls twice over the course of a week and didn't connect. \n\nNext thing I know I get a collections letter from them!  It hadn't even been 2 weeks from the \"cleaning\" and they turn me into collections. I finally get a hold of them and give them my cc number again and ask about the collections issue.  They said, oh yeah don't worry about that. We will call and let them know you've paid. I said, it hasn't even been 2 weeks and I've been trying to contact you and leaving messages. Was that really necessary?  I said I will be sure to never use you again now. They just argued with me and made me feel like a bum and I ended the call. \n\nSo, if that's the experience you're looking for, go ahead.