MY EXPERIENCE: We take a seat at a table in the corner.  It wasn't set so a busser brings our water & utensils, she is carrying the end of the utensils we're about to put in our mouth.  There is hair in my water.  Dude takes the water away saying yeah, that's gross (he didn't\napologise).  My hash brown layer concoction was awful.  Felt like I was eating plastic, tasted like it too, eggs were rubbery & only two small strips of bacon.  My companions chicken fried steak wasn't bad, though they forgot to bring his side of corn beef hash, proceed to bring him hash browns and then the corn beef hash...  He was done with his food before they brought either of them out!  The gentleman in the back putting butter in the pans wasn't wearing\ngloves (the other cooks were) and picks up a piece of butter he dropped, yip, with his hands.  Our server sits at the bar near us & inhales his food, quite a sight!  No one asked how our meal was.  He brings us our check, my full plate of food is sitting right there, still doesn't ask us about our meal.  We ask for a to go box, my companion looks inside and it's got an oil puddle and oops, some MORE hair!!!  We pay and run out of there!  I personally am too afraid of going back there in the fear of I might 'catch' something but then again maybe it was a combination of my bad luck and a bad day for them...?