had yet another \"fantastic\" experience here, unfortunately the battery on my suunto vector ran out while i was visiting Vegas so i came in to get my free battery replacement, (believe me that's the only reason i would ever come back here ), well i figured i wouldn't have to deal with anyone but the service person so it shouldn't be that bad, boy was i wrong. so i was the first one waiting and there was another guy behind me then another couple who just bought 2 new watches and needed their bands adjusted, the guy told me to give him half an hour (for a battery change? ), well i just waited while he fixed the other 2 customers first! i know my watch is just a cheap $200 watch but first come first serve right? not whoever spends the most money gets better service smh, where does tourneu get these losers? and to top it off this idiot damaged my battery cover! i sincerely hope this place goes out of business