We were planning on replacing our heat pump this year but a mid-summer air conditioning failure moved it up on our priority list. \n\nAs snowbirds we had anticipated waiting until we were in AZ for the winter but Tyler and Michael were so easy to deal with that we did most of the up-front work via e-mail and phone.  Tyler was very patient with my evolving requirements and never ending questions. The day came a week ago and the crew arrived on time and ready to work. Despite a few unforeseen challenges, including having to relocate the new water heater as it wouldn't fit in the original space,  the job was done professionally, on time, and on budget. We even had them replace our toilets with great new Toto units!\n\nI would highly recommend than to anyone needing repair or replacement of plumbing or HVAC. Their work is great and their prices are reasonable.