I am a former patient and I agree money and extras are definitely present.  My biggest complaint tis that once you agree to a price it goes up.  This has happened on 2 occasions.  First is when a gold crown was prepaid and when I had it put in I was charged about $125 more because the price of gold went up.Question:  If the price of gold went down would I get a refund??? I was really PO'ed because when I prepaid it should have protected my costs.  As far as the other review goes, I think it is standard practice to discuss costs prior to services being rendered