DO NOT, I repeat DO NOT under any circumstances rent a car from this company.  This was the worst experience we have ever had renting a car EVER!  And, my husband and I have been renting cars regularly for MANY years.\n\nThe first question we were asked was \"where are you going?\"  Is this their business?  We said Sedona, and the Dollar employee said \"oh, you can't possibly drive to Sedona in a compact car.  You MUST upgrade to an SUV if we hoped to get through if there was ANY snow on the way there.\"  We found out from our friends later that this is absolutely ridiculous.\n\nIn addition, there was a bad tire on the car we rented/  We ended up with a completely flat tire after the car sat in our friend's driveway for several hours.  We changed the tire to the spare, but when we took the tire to the repair shop, they said we needed a completely NEW tire!  They wouldn't be able to fix the existing one.  This was an additional $240 charge.  This was a brand new vehicle.  How could a Michelin tire go bad that quickly?  Obviously, the tire must have been bad when we left the rental car facility.\n\nRent from ANYONE else!  Do not use this company EVER.  I really wish I had looked at YELP before renting from them.