We took my daughter & grandson (10mos) for an early Sunday morning breakfast. It was the first nice morning, weather wise, and would have been a wonderful morning to have breakfast outside. I have fond memories of this restaurant & dining outside when it was \"The Good Egg\". When we arrived we found out that we could not sit outside in the beautiful morning air because they didn't have enough servers. It would have been simple & easy to sit us outside and have one of the servers walk thru the doors to serve us. The way the restaurant is set up its just a couple of extra steps to the outside. Very short sighted thinking.  The manager was not very welcoming, never smiling or indicating that we were welcome guests as should happen in a restaurant setting. When ordering we requested something simple, like adding cottage cheese to scrambled eggs, in order to make it softer for the baby to eat. We were told that the \"boss\" didn't like to make changes to the menu but she would ask. They did end up doing it but when they brought it out, it was unbelievable, it looked like they'd added a whole pint of cottage cheese to one egg. They redid it and it was just okay. With all of the competition in Scottsdale you would think that they would do all they could to make a customer happy.  I probably will think twice about bringing my business back to this restaurant. This restaurant needs to work on their customer service & their attitudes. Their food is good, except for the pancakes, which are dry and fall apart when you cut into them.  Altogether a disappointing experience.