Jesus Christ! I feel like I've had too many complaints lately. So I apologize...\nI try to write a review about every new place I try, with the exception that if it has numerous reviews - it's not really going to make a difference. \n\nI tried this place out because the place I normally go to was too busy. I called ahead by 40 minutes and made an appointment so I wouldn't have to wait - as they stated. I went in and, \"Just kidding, we really didn't put you down for an appointment. You have to wait 30 minutes!\" They really didn't say that, but I did have to wait. I don't usually mind as long as I have something to do while waiting. Thank god I had my phone because they were playing the soccer game...do you know how many women in a nail salon care about soccer? Not many. Not many at all. \n\nSo I sit with this man who was the chosen one to do my nails. He was rude, rough and didn't even listen to what I said. I told him I didn't want gel polish. I wanted a full set of gel nails. He kept clarifying...and I kept telling him \"No,  I don't want gel polish...I want a full set of gel nails...you know, just like the acrylics, but gel?\" He said \"okay\".\nI had acrylics on and I wanted him to take it off. They state on their site that they remove your old acrylic/gel with new nail services \"for free\". Nope, got charged for that. And this dude did not make it worth the paying an additional fee to RIP them off of my fingers! He made me bleed and kept looking at me like I was a wuss...\nSo anyways, after he completely damaged my nails, he proceeds to put gel polish on them. I was so over the pain throbbing in my fingers and continuous arguing with him, I gave up. He did do a good job on the gel polish I didn't want...\n\nI am not a fan. \nIt's hard to go back to a place that doesn't listen and I pay $40 for something I didn't even want. That was to take off my acrylics and for gel polish...he didn't even give me a manicure. I was even nice enough to tip $10. You're welcome, mean man in the green shirt.