I first started going to this place because of a Groupon. I thought the \"new member tour\" was required so I signed up for it and was COMPLETELY turned off by the heavy sales pitch. I was very close to just scrapping the whole thing and chalking up the $20 Groupon as a loss - I felt like I was being sold a used car. But, I decided to give it a chance because the thought of going to LVAC again made me want to vomit.\n\nSo, I took a Barefoot Bootcamp class first and was in love. I have since attended many other classes and I have to say that the cleanliness, quality of instructors, and variety of classes and times really make this place worth it. They're running a special right now for $399 for a year of unlimited classes, which is only $10 more a month than what I was paying for LVAC.\n\nNow for the reason it gets 4 stars instead of 5... the front desk people are absolutely awful (with the exception of Patrick, who is also an instructor). I mean, they are horrendous. There is a huge disconnect between the passion and enthusiasm that the instructors have and the \"I'm just here to earn a paycheck\" attitude of the front desk staff. I have never once been engaged upon walking in (unless Patrick is there) and when I did sign up (mind you, handing over FOUR HUNDRED dollars for the membership), the girl acted as if I was an inconvenience. Really unacceptable service. They are lucky that the instructors more than make up for the terrible front desk service but I wonder how much business they lose because people are turned off by the bad service (and the used car sales pitch during the \"tour\").\n\nAll in all, I have started seeing changes in my body so I am committed. If we can just get some guest service training for those front desk folks, I'll give this place 5 stars all day long!