Super friendly, fast service, and reasonable prices.\n\nI've worn my Tag Heuer watch everyday for more than 12 years, so I thought it was high time to get it checked and cleaned.\n\nI read great reviews of Gemtime, and since it is located very close to my office I stopped in at lunch. John, the son, took one look at my watch and said, we can take care of this for you and you'll have it back it tomorrow.\n\nWhen I expressed concern that my wrist would feel funny without the familiar weight of a watch, he not only understood but even offered to let me take a loaner watch for the day if I wanted. (I decided I could survive one day, but if it had been a longer period I probably would have taken him up on the offer.)\n\nWhen I picked up my watch, they had steam cleaned the case, put it in the ultrasonic cleaner, and polished it up so it looks like new. They even checked the seals and performed a pressure check to ensure that the inside of my dive watch is still sealed.\n\nI had also noticed that my gym workouts are paying off and my wrists seem to be getting thicker which meant that my watch was getting tighter. Luckily I still have the links that I had taken out of the bracelet when I first got my watch, so I took those in and we added back a link to give the watch a better fit.\n \nI would definitely recommend Gemtime as a great place to take your fine watches and jewelry. They know what they are doing, don't try to sell service you don't need, finish their work quickly, and provide great service!