My first choice didn't offer delivery so I went with sicili's because it had good reviews. I ordered online with a 20% discount, this made me happy. I ordered a large thin crust pizza with peperoni and Jalape\u00f1os. After 2 hours I decided to call them to check on my order. The first number I called listed on Yelp didn't work, the number listed on there website worked. The attendent seemed very confused and seemed to have no clue regarding my order. After a long hold time, and being disconnected they told me I didn't put an order in, which I quickly refuted as my CC was charged and a confirmation was given from there website. After a few more minutes on hold my order magically appeared. She let me know that the order was on its way. After another 30 minutes there was a knock at the door. The delivery guy was very nice but the order was wrong. The pizza was not thin crust and it seemed that they took a cheese pizza that had been out all night, added toppings and sent it out. The jalape\u00f1o poppers and the pizza were also VERY cold, making my first experience very bad with Sicili's. I am disappointed that they didn't even offer an apology for the long wait and then delivered below par cold food. I am not very picky and not much of a complainer but I was very disappointed.