Dr Lorenz is great, but his staff leave much to be desired. It seems every time I go in, the nurse tries to incite an argument with me, or tries to make me look like an idiot. This time around I went in for my regular check-up. She kept insisting I needed to make a complaint to be seen. When I told her, I was just in for a check-up she kept shaming me for not having a complaint. It wasn't until a supervisor entered the room, that she volunteered my diabetes as a reason to be seen. She knew all along a reason for me to be seen, but she decided to harass me instead of being helpful.