This review is going to cover both of my experiences at 'I Love Burgers'.\n\nThe first time was in January 2012. I am a bit of a burger fanatic, so when my buddy and I saw this restaurant while walking through the Palazzo, we had to stop and try it.\nMy first impression was that the dining area is too sterile and it was packed! But the true question was how are the burgers? They did not disappoint. We ordered the Fried Mac & Cheese Noms to start. They are VERY small, but the flavor was fantastic. On to the burgers!\nWe ordered three so we could cut them in half and try a variety. Caprese Burger, Wagyu Kobe Burger, and the Oregon Trail Burger. As well as Sweet Potato Fries.\nThe Caprese Burger was cooked perfectly, as were all the patties, however the balsamic reduction was a bit much. There was quite a bit on the burger and feel a little less would have added to it. Sometimes less is more. That was the case here. 2 star burger.\nThe Wagyu Kobe burger was good.... But not $25 good. The patty was juicy and flavorful but it didn't make my eyes roll back in my head like Kobe Beef should. The Truffle Cheese was a fantastic addition, after all, Truffle cheese is amazing all on it's own! I didn't care for the pretzel bun at all. 3 star burger.\nThe Oregon Trail burger was great! I make Bison Burgers on average of once a week at home. For those that haven't tried Bison, you are doing yourself an injustice. Bison is lower in Fat, lower in Cholesterol, Higher in Protein and in Minerals. Has an amazing sweet taste, and is so JUICY!!!!  Back to the burger.... We ordered it with caramelized  onions to soften them up and take the edge off a bit. The result was a spectacular burger. Juicy, perfectly cooked, flavorful, with a perfect amount of roasted garlic aioli. The Wheat bun was firm enough to hold the burger together, yet not so dense that it took away from the tender patty. 4+ star burger.\nSweet Potato Fries were great. Dusted with the perfect amount of cinnamon and brown sugar. \nSo, over all, the first visit deserved 3 1/2 stars. Being there are no half stars on yelp, let's call is 4 stars, as it was better than 'A-Ok'.\n\nThe second visit was last week. This time I knew what I wanted. I walked in around 5:30 pm. The place was DEAD! And it remained dead for the hour and a half that I was there.\nI sat down, placed my order of Mac & Cheese Noms, an Oregon Trail Burger with Caramelized Onions cooked medium rare, and Sweet Potato Fries.\nThe Noms came out pretty quick. They were as good as I remembered. Still a bit small, but, good nonetheless. Then came the fries and burger. Fries were luke warm at best. Some were even a bit soggy. It was bad. Just bad. However, the burger was worse. My previous experience of a perfectly cooked Medium-Rare burger was a memory. What I received was what appeared to be a juicy Buffalo Patty, but in reality was a dry piece of shoe leather. After my first bite, I cut into the burger to view a grey DRY overcooked $18 burger that my dog would have rejected. I squeezed the patty and not one drop of any type of liquid could be found. This was a first degree burger felony! \nFor the remainder of my stay at the Venetian, I stayed clear of 'I Love Burgers'. Granted this could be an isolated incident. But it was so bad that it wasn't worth taking the chance. This visit was not only zero stars, but, I would go so far as to give it multiple negative stars.\nThe WORST burger I have EVER had. And I've had some pretty bad ones.\nBecause of the good first experience, I have given it 2 stars. Otherwise it would be one star. I don't think I will ever give it a third shot.