Everyone is absolutely correct about the hostess staff here being snotty.  The bouffant blonde, cat eye makeup, Flo from Alice girl was the worst!  I watched her the entire time, not one smile... ever!  It is hard for me to wrap my head around that a touristy place like this would hire people to greet customers and have a shitty attitude about it. Smile girls!!  That's what you're there for.\n\nAlso, the food wasn't good.  I ordered an $18.00 chicken salad and the chicken was rubbery.  I tasted the frozen hot chocolate and it was good.  But i agree with most on here that its best just to get it from the \"to go\" window and be on your way.\n\nOh also... after you put your name in and they text you when you're table is ready, you have 3 minutes to go up and claim your table.  So don't use the restroom or go outside or not be staring at  your phone the entire time... because if you miss the 3 minute time slot... you are out!