I give this a 2-star rating because of the cost-to-service ratio. I spent $200 total on a Complete Detail Package plus an Engine Detail. The total time took 1.5hours, which is reasonable, and they did come to my work so I didn't have to miss any work time. 3 young men worked on my car at one time. At first I thought my car looked great, it was nice to have all the nooks & crannies cleaned and the upholstery washed. \n\nHowever, upon closer, but not that much closer, inspection, there were places that were not cleaned. As soon as I rolled down my windows, I noticed that the tops of the windows were not cleaned. The compartments that are the inside of the door, on the door, were not cleaned. My rear window had some 303 residue from when I last scotch-guarded my car's roof and they didn't clean that off. (All it would take is some acetone, very easy to do.)\n\nMy car is normally quite clean as I'm the only person in the vehicle and I get it washed at least once a month, but I wanted the detailing to get to all the places the $10 car wash doesn't get to. When I found these obvious places that weren't cleaned, I felt ripped off. Since my car wasn't that dirty to begin with, they could have spent more time on the DETAILS of my car. $200 could have been spent much better. I would not recommend them and would not use their services again.