Being a business owner myself, I have always lived by the mantra that the customer is always right. This is definitely not the case with this business. I have a video production company and my crew of 2 contractors is working today at the KROC's Boy's and Girls Club literally across the street from this place. I'm currently in New York over the holidays so I'm doing my best to provide them lunch the best I can with the resources available to me. And being that I searched for \"delivery\" on Yelp and this place has a \"yes\" under delivery, I would assume I could get the food delivered. That wasn't the case today. The person that answered the phone said \"No delivery driver today\". Like, what? Is there a schedule for when I can get delivery and when I can't? So, whatever, no problem. I said, that's fine, I'll just order the food and have one of my guys come pick it up real quick. I told him the situation and I asked if I could just pay for the food over the phone since I wasn't in the area and I needed to get these guys lunch. He said \"No, we don't do that.\" Ok, so if someone orders delivery from you guys (on the on days for delivery at that), I'm sure they take the credit card over the phone and get it dropped off no problem, as I'm sure the delivery drivers don't walk around with credit card swipers. Long story short, this guy obviously didn't want my business because he was the most un-accomidating POS as I tried endlessly to find a solution without having these guys come out of their pockets to pay for a meal that me as the business owner should be providing them. It's a shame too because we have a contract for the next year where we'll be filming at that location one weekend a month which could have equaled some good business for these people over the year, but, being less than a smart business man, this person didn't see it that way. It's crazy to me too because our business isn't even a consumer based company and I can sit on my couch at my house and take credit card from my clients over my phone like nothing, and these guys act like it's no big deal to turn away clients. If you need some delivery, don't even bother reaching out to Tam's. If you're local and are going to eat at this shop, do me a favor and slap this guy squarely across the top of his head for me. Happy days!