Initially it seemed like Desert Gardens was going to do a wonderful job on the big re-landscape project in our backyard.  At $27,000+ we expected a lot and Jenny led me to believe that she would be there supervising.  That was not the case.  The installers were nice enough but barely spoke English.  They said that Jenny never comes to the jobs.  The planting a were fine except for two $300 plants that were planted in the wrong place and got burned.   They would not replace them.\n\nJenny's brother was supposed to have done work on our barbeque island but instead it was delegated to  the plant installer who doesn't speak english.  The worst offense was that when they modified our Canterra stone counter, they moved a burner over about 12\" farther away from the barbeque.  We thought it had been done properly, but  when we tried to turn on the grill we heard a very loud hissing.  We didn't try to light the grill, but if we  had the would have been a very big explosion because they had neither capped the gas line to the burner, nor connected it to the burner.  They just left the cut line wide open.  If we had tried to light the grill, the volume of gas pouring into the interior of the island (that was supposed to be connected to the burner) would have created a huge explosion.  We had to have a barbeque technician out to do the repair so we have all of this documented.\n\nSince we had our barbeque grill island modified, they had to replace part of the counter top.  It was supposed to have been done by Jenny's brother but instead was done by the plant installers who did a terrible job.  The Canterra stone top was very uneven and they left thinset all over everything including the barbeque grill which should have been removed or at least masked off for the counter installation.  The thin set won't wash off the existing tile and they chipped large pieces off the backsplash and just filled it with large holes with thinset instead of replacing the damaged tiles.\n\nJenny wouldn't return texts, and when her brother came out to see what needed to be done to complete the job, he was argumentative, telling me that the plants got scorched because they were planted too late in the season.  Since they were Yuccas, the plant won't ever replace those burned leaves (they were burned all the way up to five feet high on the plant), so the plant will forever looked wilted and scorched.\n\nOh, and the irrigation was connected to a house water line the was 1/2\" not the to the water supply line from the street with requisite 3/4\" minimum you need to get proper water pressure.  Consequently the heads don't always all pop up, and they were also set so deep that when the ones that do pop up spray, they are below the level of the grass.\n\nTo summarize, after leading me to believe that Jenny would supervise the installation Desert Gardens sent a bunch of unsupervised workers to do the job who didn't speak English.  I believe that over the three week course of installation Jenny showed up maybe two or possibly three times. No one addressed the problems.  No one followed through.  If they had been hands on and had been around to supervise, I believe that the job would have gone better.  They made a lot of mistakes and did some sloppy work.  The plantings turned out well for the most part not withstanding some difficulties where they would not be accountable for their mistakes.  The hard scape work was terrible and I would say, all in all, the fact that they did the job without supervision or follow through created a lot of problems.  I would NOT use them again.