I received this reply from one of the owner's this afternoon and was pleased and impressed.  \n\"My name is JJ, and I am one of the co-owners at Grouchy John's Coffee Shop. I want to thank you for sharing your experience at our shop, and I'd like to make it up to you, since it's clear what happened wasn't up to our normal standards. On your next visit to our shop or trailer, please ask if I or my partner John are there, and we'd be happy to make you & a guest a FREE DRINK of your choice. And, again, thank you for sharing your experience with us so that we can prevent such a mistake from happening again. Stay caffeinated!\"