I've been to this location a few times & consistently, \"I've experienced better\", more specifically at other McAlister's locations.\n\nFor the consistency part: the food is always the same...I always get a BLT, potato salad, & sweet tea, & every time they taste the same. The BLT isn't great, the bacon is a bit overcooked & the bread isn't necessarily fresh. The potato salad doesn't taste fresh. Yesterday's visit: the sweet tea tasted a bit bitter.\n\nThe staff is consistent, as well. They're not overly friendly or attentive. Yesterday, we encountered an employee who didn't seem to care that he was there.  Unfortunately, he mumbled too, so we had a hard time understanding him. Somehow there was a mixup with the register & order, & a manager publicly reprimanded him in front of all us customers. I felt very embarrassed for him & ashamed at the manager for using such poor judgement in scolding him in front of customers. \n\nThe restaurant is clean & there's a good deal of parking. They also have free wi-fi & patio seating. Prices are a bit much for what you get, but food costs are rising everywhere.\n\nAs convenient as this location is, (right beside Concord Mills), I think yesterday's visit made it my last.