Tangible used to be PB. They haven't changed anything except the paint and they added a red light booth. The people who work there are missing a few elements of customer service. Been in a few times now since the switch and they are always rude, and act like I'm bothering them. They didn't explain the \"buy out\" well for us with contracts with PB either. They bought all the contracts from PB and won't switch them  to another location. That and the price increased!  \n\nYou call with a question or a billing problem and they can't help you and say that their billing is always right.  It's expensive(+$50), the staff are all rude, and half the time there are no towels in the rooms and the beds have lotion from someone else which has not been wiped off. Hi herpes... SO GROSS. They don't wipe off the edge of the beds where everyone grabs to get out!\n\nThank goodness summer is here and I can get some rays outside. I only go here in the winter so I'm not so translucent and vampire looking. I'll be looking for a new location this fall/winter.