Laaaame.\n\nI went here to get some shorts and parts for my bike during the NC tax holiday.  After I left, I discovered that they had charged me tax on the clothing items even after I specifically raised that issue and they told me they were not going to charge tax.\n\nAlso, they insisted on charging me for a couple cable caps despite the fact that I was buying a bunch of brake and derailleur cables (and a lot of other stuff).  Any decent shop would have handed me a few caps on the house, because they're cheap as toothpicks and hey, it's great customer service to be friendly.  But not Performance. \n\nGo to your local bike shop for better service.