I'm only giving one star because there isn't an option for 0 stars. We purchased the yelp promotion because we are having a horrible ant problem in our backyard. My boyfriend called and set up the appointment. We were told the technician would be here between 3-5. My boyfriend took off work early so he could make sure he was here to show the tech the problem we are having. At 5 the tech still had not showed up. When I got home from work we had an invoice taped to the front door. I guess the tech had stopped by. Didn't knock on the door. I don't even know what he sprayed and left us a bill for $75.00.  Horrible service! So disappointed in this company!