Visit #1 Extremely poor service. The waitress was rude and obviously poorly trained. She dropped the food and drinks off at the side of the table, was a bit sassy, frowning, and never came to check on us or ask if we needed anything else. As someone who has worked in the service industry, I know its not that hard to at least pretend you like your job and do things right. My friend's icecream had hair in it, the mocha I got was just an iced coffee, and another friend's sprite was extremely watery. To top it off, the manager wasn't even apologetic and seemed completely unconcerned with our less-than-enjoyable experience. I eat out frequently, and have of course had some crappy servers and food, but this was one of the worst.\n\n\nVisit #2 Tried it again to see if maybe it was just a bad day for them... Was still really let down. My friend received her pie that had whipped cream in the picture with no whipped cream. Upon asking for some, she was informed that she would be charged $3 for it... She then pointed out that it was on the picture, which the waiter then went on to argue that it was something else. However, he did go off to ask a manager afterwards and bring her some whipped cream - free of charge. We both got this lemonade drink with blueberries in it. The blueberries were shriveled and seemed very old + tasted weird.