5 star hotel, the service is upscale, we upgraded to prestige level which included our private concierge, bar, dining. and complimentary breakfast and drinks with hot buffet 5-8. The room was so beautiful and the room service was very accommodating. We were very disappointed with azure pool club. Other than that I rate this hotel 5 stars!! Wanted to comment that a pair of pearl earrings come up missing from our bathroom vanity. Wasn't to worried because they were fake but alway lock up valuables