This is a one star review only because Home improvement stores like Lowes are not female friendly....too large and aisles are named things that mean nothing to us and associates are few and far between now adays....BUT .... I want to give a 5 star rating to an employee of Lowes...JAY POWELL...I believe he takes care of the carts in the lot...that is where I found him when I anticipated another tedious trip in this store...which I thought might be less if he could direct me before I got lost in the maze.  I told him what I needed...he walked me to the farthest region of the store and found the item I needed...carried it to the front...waited until I checked out and carried it to my car and put it in my trunk.  This item weighed about 10 lbs and was small.  He explained to me that he didnt know any specifics about this item but he would find an associate that could advise me...but I didn't require that.  I was told at the register that I could enter a survey and that is when I asked his name as I wanted to mention him...I ordinarily would not enter this survey...but did only to find they did not want to know any names of their good or bad employees....so this is the only recognition I could find to acknowledge a good employee....so all of you going in the Lowes on Eastern ave in Henderson ...SAY HEY TO JAY!  and tell him of my praise....make his day like he made mine.