Sure the rooms are big and beautiful, they should be for the price. They weren't clean or ready upon check-in and the service is definitely lacking...\nCheck your bills everywhere as some of the staff like to upcharge your for 'top shelve' when it's not requested. \nIf you can get through to front desk/concierge, there's not much they can do for basic requests (DVD remote to navigate through DVD's with menus or coffee pot/ kettle). They have removed all the coffee pots/kettles from the suites, so you're on your own to find a decent cup within distance.\nThie room wasn't remotely clean when we arrived and wasn't ready by check in time. We had to go back to front desk to find out what was going on as we had been waiting an hour and a half (only 30 mins past usual checkin- they told us we would get in early) and then another 30 for our luggage. \nThe pools are nice, especially now that the frat brats have left. The food is delicious at the canyon ranch grill, but again check your bills as we were uncharged $4 for a top shelve we didn't order, so watch your bills!\nAll in all, not wowed by what you expect for the price you pay...