During my last LV trip, I stayed at two different hotels.  For two nights I was a guest at the Strat.  It was great that admission to the Stratosphere viewing tower was free for hotel guests, but three things really got on my nerves about this place:\n\n1. We requested a smoking room but ended up in a supposedly non-smoking room.  Although I wasn't there when my friend checked in at the front desk, he later told me that the check-in counter person told him he was getting a smoking room.  However, when we entered the room for the first time - despite the obvious smell of smoke (from a previous guest) - I couldn't locate any ashtrays.  So I called the front desk, but was told it wasn't a smoking room at all - what???\n\n2. Self-serve ice machines aren't available on every floor in the hotel.  There wasn't one on our floor, and there definitely wasn't one on the floor below us, either.  So much frustration over a simple thing.\n\n3.  As a result of #2 (and due to the unhelpful phone service in #1), my friend and I walked down to the lobby to find out where exactly those ice machines are located.  After looking around for someone, anyone to ask, we ended up approaching a female employee (it was obvious to us she worked on the actual hotel side instead of the casino part).  She pretty much made it apparent from the start that we were bothering her.  I suppose it's okay if she really doesn't know where the ice machines are located, but what I don't appreciate was the attitude - at least direct us to someone who *does* know the hotel's layout instead of just declaring \"that's not part of my job\" and walking away.\n\nAll in all, I really don't recommend this place, even at a discount.  Stay at the Strat only if you have absolutely no preferences whatsoever at the hotels you frequent during your vacations.