I and my 120 employees rent cars nationally every day of the week, We love to save money for the company and deceided to try Payless at McCarren Airport in Las Vegas (my home base) Because My car was out of town I decided to see what it was like to rent in my home town. THIS EXPERIEINCE from the go was a nightmare. \nI had no luggage and headed straight for the rental car bus which was packed over the limit with people. I got there and waited 40 min \"Thats right\" 40 min while watching slow moving, up selling counterpeople Try, try and try again to get every customer to buy extra insurance, towing etc that they simply did not need. My car was prepaid so I was stuck with Payless and could not go anywhere eles where they were giving out keys and getting them on the road. I FINALLY get to the slowest guy who begins to ask me every personal question like where I work, what I do, where I live, am I married, where am I going etc etc etc. My credit card and license is in his had while he is asking these questions and 60 people are giving me the COME ON MAN eye.\nI tell him that I NEED NO EXTRA COIVERAGE, My corporate card, AAA membership and regular car insurance pay for everything. Never stopping the talking he agrees and makes me sign and tells me EVERYTHING IS OFF. I finally break away and head to the car and notice a $15. per day charge. I ask the car attendant and he said that the salesman added towing and road side. THAT THEIF!!  I said more than 3x that I had AAA and was a local and would not need ANYTHING. Thats what all the no stop talking was about. I used the car which was good, clean and in good michanical shape.\n Upon returning I met the rudest, arroganr and condicending $8.00 parking attendant that I have ever met.  I was blown away by his rudeness. When I went upstairs I confronted the staff and they scattered like freightened gazell.\n\nThe manager was brought out and I told he what had happened. He was interested and appoligized.\n\nI will NEVER renta a Car FROM PAYLESS EVER. They Lie, theare rude and they simply are a bunch of robots. Whom ever is training these people really needs to take a long look at what the public sees. In reviewing my rental car charges for my company today, we came up with $188,990.12 average per year for rental cars for employees. From this day forth not ONE PENNY of this budget will go to Payless.