We just moved into this area and have eaten here on many occasions,and have had food delivered to my home on a few occasions as well.  Generally speaking the food is ok to good seems pretty fresh, the bread is great, so with that said we are squally pretty happy.  On this occasion I had approximately 20 people at our home for a town hall type meeting with the other home owners in our neighborhood.  After little debate it was decided that we would just order sandwiches from JJ's and ave them delivered.  I call this location.  When the phone was answered n the greeting was yellow please hold.  I had it on speaker and most of the group began to laugh believing it was a terrible way to answer the phone being most of the people here were either business owners or middle to upper level managers.  Five plus minutes past before the person came on the line and asked what can I help you with?  I informed her that I wanted to place an order to be delivered.      She stated \" ok what is your address\"?  I gave it to her and she then asked \"what do you need I am very busy\". At this point one member of our party stated she is very Rude, and that we should just go to subway, everyone pretty much disagreed and I began to order.  I started to order one of the 18 sandwiches and 2 lettuce wraps, when I finished she seemed very disturbed and ask if I remembered that she said that she was very busy.  I replied with a yes, and asked if I could get a total please?  She then stated that she was not sure she could fill this order because of its size.  I then stated that t would be no different than if 20 people came in and ordered 20 sandwiches individually.  She than gave me my total and asked for my phone number and my cross streets.  I told her and she then stated that I just wasted her time because that they don't deliver to my address any longer and swore Nader her breath but loud enough for the group to hear her over the speaker of my phone.  Please note that I live just south of cactus as does everyone of the group at my home this evening.  Note:  t is just over one mile to my home.  most people in our group have had food delivered to our homes from JJ's in the past.  Well needless to say the group  went to Subway to get our sandwiches.  Oh and the girl on the Phone stated her name was Jayme and that she was the manager when I asked to speak to the Manager.