I travel to Charlotte on business every month - I have been doing so for 3+ years. I used to really dig the vibe of this place. A guy could sit at the bar, encounter a friendly bartender, grab a relatively quick meal and relax. I stopped in twice on my most recent visit and unfortunately my experience with the service there has been so poor that I don't plan on returning again. If you do stop in, the 007 roll is tasty and the sea bass was also excellent - if you don't mind waiting 30 minutes for it. I know the service in this place had bad reviews and I can confirm that in 30 or more visits I never received as much as a nod hello or a thank you from a hostess at the front door - maybe the hiring manager is going for good looking and aloof? My experience has been that the food is very good, very pricey, and the service is much worse now than when I first gained an affection for the place.