intelligent_question_router.py

from supervised_classifier import QuestionClassifier
import torch 
import json

class IntelligentQuestionRouter:
    def __init__(self): 
        self.classifier = QuestionClassifier()
        self._initialize_json()
        
    def _initialize_json(self):
        with open("examples.json", "r", encoding="utf-8") as f:
            self.examples = json.load(f)
    
    def _get_examples(self, category):
        return self.examples.get(category, self.examples["CLIENTES_CERO"])
    
    def route_question(self, question: str):
        try: 
            ml_category_id = self.classifier.predict(question) 
            return self._get_examples(ml_category_id)
        except Exception as e:
            print("Error in routing question:", e)
            return self._get_examples("CLIENTES_CERO")