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5
not return park plaza extremely unhappy stay park plaza, level service embarassing waited 30 minutes hold concierge twice one-night stay evening morning took 20 minutes check hotel bar staff disgruntled far accomodating, return park plaza encourage explore hotels boston far exceed park plaza quality level service,
1
wilson noisy hotel 5th floor clean windows 2am not good flight catch consiege think perfectly reasonable, not recommend hotel,
2
great city centre hotel having just 3 night stay park plaza ca n't understand gets bad reviews.it typical city centre hotel bear mind 80 years old does n't modern look newer hotels boston.the staff happy help room large clean comfortable hotel great location seeing boston offer.i definitely book,
5
great location beautiful public areas rooms little tired stayed boston park plaza knew getting, arrived hotel pretty quick check-in arrive room waiting outisde saying room n't, worked hotel knew easily happen went desk explain situation, desk clerk apologetic immediately gave coupons breakfast buffet day nice, standard rooms small bathrooms little counter space 1920s hotel expected, no frig, room clean bed comfortable, friends superior room just bigger not really worth extra money, public areas nice, people complained elevators slow large 1920s hotel expected, location great love charm old hotels, like like boston park plaza,
3
charming old hotel drawbacks stayed week aarp convention boston, not sure typical room tiny, basically needed, bed comfortable hard pillows, clean, room service mixed, great late night lumpy oatmeal missing selections morning, bathroom clean nice deep bathtub small, housekeeping hit miss finally started leaving tip note day towels washcloths needed.great location block boston common walking distance north end complete freedom trail,
4
pass executive suite not worth money having planned seeing boston 50th birthday chose park plaza staying towers section extra service, no extra service daily breakfast no food arrival concierge room cleaning early stating time breakfast week ended earlier weekend, not literature booking, time difference meant eat early not, having paid extra pampered definitely not hotel stay pampering, concierge itinerary heard, needless say concierge not typically present desk ignored unless engaged conversation previous sentence regarding end result request, pictures rooms online not, rooms old small, queen size bed desk dresser took room wih just small walk-way, hotel convenient park hotels convenient activities boston probably prone customer satisfaction.dissatisfied defninitely not recommend, addition brother-in-law mom died requested leave early hotel.com told park plaza not allow refund day early departure, mind hotel.com advertises changes accomodated, misleading far concerened,
1
doubletree did n't disappoint, venture boston boyfriend chose doubletree guest suites loved idea charles esplanade figured n't far hot spots.we sort right, doubletree closer harvard, harvard campus beautiful especially fall visited pretty far walk area, looking experience actual city boston recommend staying elsewhere.the best thing doubletree opinion complimentary shuttle goes various points boston, taxi n't expensive means paid 15 downtown bay southie really nice not drive boston traffic pretty terrible, checked girl desk did n't really like wanted did n't care, forgettable encounter rest staff really helpful arranging reservations taxis, lots kudos concierge.the rooms just beautiful view river means, beds typical wonderful doubletree beds bathrooms pretty spacious, absolutely no complains status room whatsoever.we did n't make jazz club inside forgot make advance reservations overslept breakfast buffet couple times, menus look intriguing probably time town.it good stay overall, not spectacular probably long headed harvard,
3
ca n't wait, spent nights days doubletree guest suites boston recently wish stayed longer, family spread roomy suite equipped flat screen tvs small fridge microwave comfortable bed slept, staff personable polite pleasant professional nothing did like lock room right checking forgotten toothbrush make last-minute reservations shuttle ride harvard square phase, night greeted maybe felt bad mishaps, managed fit sightseeing shopping thanks hotel fabulous location convenient free, shuttle service downtown boston harvard square, husband oldest son left celtics play boston garden younger son decided date hot chocolate harvard square.even wait minutes shuttle desk clerk sweet 7-year-old fresh-from-the-oven chocolate chip cookie enjoy beautiful boutique-y lobby looks like recently updated restaurants, enjoyed evening swim toasty indoor pool buffet breakfast made-to-order omelets waffles worth penny.hope catch scullers jazz club time visit hotel definitely time,
5
lovely room great staff got great deal priceline little beaten track nights great, free shuttle various places city.the rooms great plenty room new york mansion staff friendly helpful, erica desk went way information sights wanted morning,
5
doubletree great, doubletree fabulous location easy mass pike, walking distance boston, rooms clean spacious great view charles river, traveling family great suite fit nicely, appreciate cleanliness rooms curteous staff kids tell best thing warm chocolate chip cookies checking,
5
enjoyed hotel husband went boston jazz sculler jazz club, jazz club located hotel decided stay, arrived 1pm room not ready held luggage lunch restaurant, suite 8th floor laid enjoyed, separate bedroom living/dining room separated bathroom fridge/microwave area, suites look center atrium area bit noisy not disturb sleep, jazz shows excellent bought dinner package shows good value, 3 course meal excellent choice dinner great seats,
4
noisy atrium okay hotel hilton honor members stayed 15th floor 16 floors, suites 2 tvs tube tv bedroom flat screen tv living room, bedroom quiet, plan having guests sleep sofa bed living room plan bring earplugs, hear doors slamming noise atrium, hear guests door room.while hotel replacing carpeting drapery rooms heard hammering 8, left breakfast buffet 12 pp construction workers asked room work, course answered no, enjoyed breakfast buffet restaurants consisted made-to-order omelettes waffles pancakes fresh fruit bagels pastries bacon sausage potatoes cereal oatmeal freshly-squeezed orange juice pop coffee milk.our room nice view river, hair dryer bathroom did not work just grabbed rooms renovated, housekeeping bring toilet paper ran, hotel swimming pool good-sized exercise facilities.the location okay, 20 min, walk central stop red line train, 64 bus stops street hotel runs 30 min, 1 hour depending time day, make sure arrive early free hotel shuttle, supposed make reservations people got reservations people wait shuttle, easiest way airport hotel shuttle aquarium stop blue line,
3
love hotel stay doubletree soldiers field rd perfect place families, stylish king suite spacious clean, little tricky finding entrance hotel, restaurant little pricey excellent views charles river, location amenities employees helpful,
5
wonderful hotel stayed hotel 13th 18th august, check nice easy cookies handed sent son raptures delight, pleasently suprised size rooms bedroom window lovely view charles river, son loved flat panel tv lounge, tired got hotel pulled sheets lie, noticed sheets stain called housekeeping, immediatly sent change bed, recieved kalika housekeeping manager, asked ok offered free movie inconvienience, got 2 nights parking fee waived, little later small box chocolates delivered room note appology, desk staff wonderful son, popping popcorn did n't microwave, warming leftover burrito lunch giving good supply warm cookies, concierge helpful bellboy, n't hesitate stay hotel, n't centre boston shuttle bus handy cambridge central t station 10 minute walk away, n't fancy eating hotel restaurant wholefood market just river sells ready prepared meals,
5
nice place parking ripoff hotel not nice hyatt way bit premium spot, parking overpriced unlike hyatt did n't close alternative, beds comfy usually available 80 priceline nice breakfast buffet 15 believe, solid accomodations cambridge hyatt vastly superior choice,
4
definitely stay, excellent hotel, check accomodating did cookies time, requested late check n't problem, not bad location views charlse cool rooms separate sitting room pull-out couch, stay sure,
5
nice place good cookie, families stay family included 2 adults 2 kids place nearly perfect, price good rooms excellent desk concierge service impeccable.only negatives location shuttle absolutely imperative road noise west north facing rooms surprising 8th floor morning heat west best view intense everyday save towels lack ventilation fan bathroom causes moisture buildupremember ask evening cookie,
4
good place stay great place stay just minutes car copley square, free shuttle copley place aquarium boston commons need reserve ahead time, newer hotel maintained, good place families, stay,
4
cold location atmosphere nice, complimentary shuttle copley place helpful generally convenient, suites comfortable spacious, hotel dining extremely expensive overnight parking fee, extremely expensive hotel boston, hotel corridors cold pool frigid literally, asked desk n't heated advertised said, additionally jacuzzi jets n't working entire days, decent hotel price charge need better job,
3
simple perfect stayed times disappointed, rooms extremely spacious, location comfortable use car boston cambridge, nothing luxurious great value,
5
doubletree fantastic took wife boston time weekend stayed doubletree soldiers field road fantastic, stayed different hilton properties boston business deciding perfect place weekend getaway, forget comments not downtown 5 cab ride available, staff excellent room awesome dinner boathouse grille good dinner saturday capital grille, highly recommend place,
5
doubletree best, husband just returned trip boston spent nights doubletree, extremely impressed, beautiful hotel staff extremely helpful, suite overlooked charles river packed crew teams area colleges morning evening fenway park stadium lights, hotel right highway convenient planning drive downtown, did n't use shuttle planned stay city later shuttles ran pickup 9:30 pm nice option, did n't mind 20 parking knew vehicle safe, comforter piles pillows bed nice touch delicious chocolate chip cookies check, definitely stay,
5
great families family 4 stayed earlier week trip nutcracker, got great rate happy stay, kids particular loved pool having room mom dad liked, glass elevators course cookies big hit, took advantage free shuttle service took couple blocks wang center, rooms n't luxurious nice quite clean trip luxury n't looking looking family-friendly definitely,
4
wonderful stay eliot hotel, reservation eliot hotel surprise mother worked, service received excellent mother impressed lovely suite, location great fact well-known newbury boylston streets minute walk, definitely recommend hotel visit hotel future,
5
fantastic experience stayed wonderful hotel thanksgiving period, arrival upgraded complimentary suite marvellous, room spacious elegantly decorated heaven stay, staff extremely friendly nothing trouble lost passport, hotel positioned great area boston short walk newbury street boylston street 10 minute walk prudential centre, great value money hotel lot london class,
5
simple good location stayed elliot hotel ove rlabor day weekend, graded sutie 9th level floor b/c anniversary, nice, location great shopping prudential center walk freedom trail, ugly hotel old, night long 9th floor heard traffic noise sirens horns blasting ambulances ect, thought stop continued night, ca n't imagine noisey lower levels, bed hard rock, worst slept ac 65 degrees entire time room got 80. nicer hotels area money, staff hotel friendly overly accomedation printed mapquest directions dinner,
3
early hotel charmed boston hotel eliot old-school charmer top-notch service, stayed upstairs suite room 808 think recent business trip spacious comfortable nicely appointed furniture layout.. located great bay area boston great shopping easy access great landmarks fenway park newbury street quick jaunt charles river cambridge, recommend hotel,
5
noisy uncomfortable horrible service staff gave incorrect directions venue lost city late wedding, hear going rooms adjacent needless say did not sleep, no helped bags, paid premium rates average accomodation, definitely not luxury hotel, want luxury stick seasons ritz-carlton, westin marriott copley square better places stay, stay, better staying days inn motel 6,
1
inconsistent arrived eliot spending wonderful night lenox, eliot closer boston conservatory initially wanted stay no room night stayed lenox, small charming lobby eliot somewhat chaotic large group checking, raining arrived evening no doorman greet bellman help bags, steps enter hotel steps lobby carrying luggage not easy.the room nicely decorated, clean bathrooms cute window seats charming, beds comfortable.in room internet access 10 charge think included.turn service offered nightly, neighborhood convenient shopping newberry street close berklee boston conservatory.upon checking no help, lugging bags street hailing cab ourselves.after arriving home received 10.00 fee adjustment luggage tag, told taken room, assure no luggage tag, asked fee removed told today remains,
3
really awful hotel based reviews inclusion conde nast traveller gold list shocked eliot hotel, staff incompetent fond giving incorrect answers questions totally unsupervised, wife checked room discover shower fell apart turned knob outfitted shower head unacceptable motel 6. door house heating refused stay closed opened not room refusal remain warm winter night, attending wedding door returning 10 past 12 told limited room service menu available, ordered turkey sandwich told 45 minutes hour crack staff simple meal settled wait meal, 15 minutes later received telling no turkey sandwich left things happen world does hotel pretends high class appointed professional staff long discover n't turkey house, especially things allowed order past arbitrary midnight cutoff, housekeeping staff pounds door 6:15 sunday night turndown way shortly asked return later, got home event untouched room par course mess hotel, stay boston eliot not worth time nor money,
1
location service comfort reading reviews stay boston settled eliot hotel happy decision.the hotel ideally located block green line t bay, newbury street shops easy stroll easily walked boston common beacon hill downtown north end good weather, bus harvard stops right corner cabs easy hailed doormen.service efficient friendly opening doors helping luggage efficient check check room service requests refrigerator extra glasses ice accommodating business center.the room spacious 6th floor suite lots space, room incredibly quiet lots hot water strong water pressure windows opened hotel kept little warm taste, furnishings tasteful bed linens comfortable, upgraded suite charged 235 night.for tourist think best location value boston return easily accessible sightseeing home away home safe neighborhood restaurants shops.highly recommended,
4
great bay choice wife son just spent nights impressed hotel certainly deserves great recognition reviews gets, location fine wife enjoyed near newbury son enjoyed near fenway park want stay ritz-carlton seasons well-appointed intimate place great restaurant downstairs, complaint parking valet course desk did n't tell guests checked day left wait time car retrieved delayed departure quite considerably, prepared hour wait,
4
charming boston hotel husband baby daughter stayed eliot hotel night weeklong trip cape cod, wanted stay boston saturday night close airport sunday morning flight, stayed hotels boston years thrilled hotel, premier suite large perfect, living room perfect place daughter herpack n play slept late day wonderful draperies blocking light open them-we great view commonwealth ave., able close french doors bedroom watch little tv disturbing, rooms beautifully tastefully decorated, room hues blue chocolate brown, bathroom restored beautiful old white marble seperate area makeup good lighting, seperate wet bar area living room great space daughter supplies food bottles, bed comfortable husband really enjoyed wireless internet, eliot fabulous location just short walk wonderful restaurants shops, sad staying night delighted favorite hotel boston,
5
totally disappointing planned special trip boston celebrate sister birthday chose eliot hotel, luxury hotel totally disappointing, specifically requested renovated suite main portion room appeared recently painted decorated, bathroom completely unacceptable including grossly mildewed shower stained floor tiles dirty floor leaking industrial commode, soon inspected room requested shown room identical condition, additional items concern mentioned reviews bathroom door did not open 90 degrees poor lighting customer service non-existant load doorman cart luggage wheel elevator hall room, n't wait dismal hotel, spending night checked wonderful room westin copley plaza, not boutique hotel experience westin lovely exceptional customer service,
1
1925 elegance opulence eliot hotel crown jewel recent stay boston build 1925 back-in-time feel maintaining utmost professionalism courtesy genuine smiles wonderful staff, nice surpirse chocolate chocolate-chip cookies room arrived entire place impeccably neat clean, highly recommend value location especially romantic feel hotel, simply superb,
5
gold floor best stayed gold floor club floor fairmont copley plaza boston went parents weekend daughter college, fantastic, owner map travel stay plenty great hotels, gold floor experience best club rooms elegant cozy felt like home lived mansion, service excellent food breakfast lunch snack cocktail time light dinner good varied day, not day upgrade level worth penny,
5
return, stayed gold level comment particular stay arrived problem not doorman bags upset management practically tripped make beautiful pecan crusted brie crackers fruit bottled water brought room etc..call manager note initial problem absolutely nothing problem personal attention paid just wonderful, concierge class way, kitchen want day divine, room cleaned everyday, hotel gorgeous lounges rooms gold floor breakfast morning trays hor d'oerurves evening bar worth extra money gold dictates room overlooked trinity church square room beautiful thing needed improvement cable reception fact 2 remotes not work time personally did not care television son absolutely overall splendid experience definitely return thanks fairmont gold staff making trip boston just special,
5
loved, doing research online checking hotels husband decided hotel looked best, specifically wanted walking distance newbury st. 2 blocks, hotel 2nd expensive ones compared looked beautiful decided worth, hotel lobby gorgeous hotel makes feel like gone time, room small perfect people ton luggage knew going did n't intend spend lot time did n't matter, impression room clean hotel rooms not, bathroom sparkling usually wary, bed comfortable bed slept, totally love night, forgotten ask late check called desk told n't problem, overall staff exceptionaly friendly accommodating, realized husband forgot razor immediately sent shaving cream, booked night second day having fun decided extend stay, checked called book treated left, got room again.only minor things worth aware, room near elevator hallway noise came straight door woke bit morning, second tub bathroom connected sink small counter no glass, shower curtain did n't close gap ran end choose end let water escape, lastly parking expensive 42/day suppose thats fairly standard city rates, overall loved staying trying work stay boston october, central location newbury boylston streets shops restaurants just ca n't beat, oak bar absolutely stunning worth drink,
5
good money needs updating booked room priceline 129, listed price fairmont.com 260+ night, 129 not bad great location street copley place prudential center, parking area experience, arrived late saturday able park street meter n't require fed sunday, ca n't metered spot park garage youself walk block area cost 20 night, hotel charges 30- 40 plus tip garage, room old somewhat outdated, mousetrap entertainment center good know needed, bathrooms newer paint tile job not crisp expect tier hotel, probably not right place stay travelling business lack electrical outlets, bed adequate not westin/starwood heavenly bed levels standard room 300 range, overall room o.k, price location hard beat, just not wanted pay 250 tax parking rate,
4
magnificient hotel superb service fairmont copley plaza magnificient hotel location building service, hotel magnificient renaissance building stands copley plaza near boston public library trinity church hancock tower, walking distance, lobby absolutely superb, n't stay hotel walk service door room, great fairmont service, check-in courteous rapid.the room historic building modern obviously renovated spacious marble washrooms, bed really confortable, desk little tight work, internet access room, really feel like living good life stay fitness center equipped small room.so fabulous historic hotel modern amenities superb service, really enjoyed stay fairmont,
5
great historic hotel stayed fairmont end june 4 nights, hotel creates good impression outside continues grand lobby area doormen greet guests struggle luggage n't great.the room allocated small dark smelled cigarette smoke requested alternative moved hall bigger better room.although did not eat hotel did try oak room bar drinks pleasant.the location hotel perfect shopping malls designer shops nearby walking distance boston want tourist.on recommend hotel decent rate location ca n't beaten really beautiful hotel good room,
4
star nightmare, stayed hotels boston ranging 2 4 stars say stay ho-jo fenway stay terrible hotel, heater pumping 80* room no relief window opened did not, bed double not queen-size paid told desk supposed get.the worst far tried finally sleep- loud obnoxious party hall, 12:30 night called 4 times desk, times, security did not final time went downstairs pj tell n't taken care, star security just standing walkie talkies party continued doors wide opened, finally stated willing switch room, 1 morning packed stuff room, 2nd room smelled like died, luckily heater n't broken odor horrible, decided make best clearly telling apathetic staff hotel wrong waste energy, morning spoke manager told awful experience, told wanted party hall keeping hours night small bed broken air room stayed 1 2 star motel/hotel, instead opted pay hundreds dollars stay star hotel night, no mention taking comping stay, did offer free upgrade free breakfast time stayed fairmont copley plaza, course happen, save hundreds dollars spend joke star,
1
unsurpassed daughters just spent week new england started trip copley plaza, stayed stay boston, n't enjoyed truly outstanding caring service years, arrived 5:30 a.m. morning red-eye flight, assured not room ready gold floor upgraded suite stay, suite boston symphony orchestra suite treasurehouse photographs posters scores boston symphony beautifully decorated suite view copley square, breakfast club floor amazing, morning went late lovely young server cooked beautiful breakfast order normal breakfast hours, similarly waiter mornings not served beautifully took extra care daughters wanted boston map guidance restaurant shopping suggestions inquired enjoyed morning, staff person encountered outstanding, day loaded suitcases rented car car trip new england doorman retrieved bags guided lanes traffic safely turn i-90, felt katie local black lab lent sweet homey touch lobby elegant relaxing.i just ca n't say good hotel, pale comparison,
5
fairmont gold level try, husband looking needed night rest relaxation pampering n't gone away having 14 month old certainly went right place, gold level fairmont real, staff catered wish making dinner reservation booking massages delivering champagne fresh squeezed orange juice room mimosas breakfast, gold level surprisingly elaborate spread appetisers nightly cocktail hour including wine cheese shrimp cocktail breakfast including eggs delicious breads pastries fresh squeezed juices, highly recommend upgrading fairmont gold level,
5
decadent rooms, stayed deluxe room view coply square great experience, room richly decorated elegant super clean, bathroom brand-new luxurious, complaint difficult hang long items like jackets/dresses closet obstruction closet,
5
great hotel perfect location beautiful city just recently returned 5 day trip boston christmas, fantastic city beauty, reminds smaller new york people friendlier architecture lovely.the fairmont great choice hotel, ideally situated getting set beautiful square, concierge jim carey knowledgable helpful, standard rooms good size beds comfortable especially long day sight seeing, hotel mascot 5 year old black labrador called catie copley absolutely divine, walks arranged concierge, thoroughly enjoyed trip boston definitely stay fairmont,
5
loved lobby stayed fairmont copley plaza december day visit boston arrival met porter not impressed offering help bags embarrassed heavy porter obviously thought trying tipping, quite rude abrupt this.. enjoyed stay location good nice area, hotel lovely lobby plush rooms bit small service good hotel restaurant oak room nice formal meal,
4
great, stayed fairmont 5 nights middle october, upgraded deluxe corner room 6th floor, spacious room fake use fireplace, beds great room quiet.the location hotel probably best city far concerned, major shopping transportation subway right doorstep.we mainly restaurants near hotel walk, weather bad need taxi beware, taxi drivers boston drive completely expensive taxi ride, ripped 4 times, especially airport going north end dinner night.weather permitting walk funeul hall 20 minutes recommend doing, lot sights way, took subway harvard piece cake, harvard beautiful spent hours just meandering, restaurants joes american grill dartmouth street just blocks hotel, nice place fairly inexpensive food lunch dinner, smith wollensky bay steak, beautiful historic castle, asked hang age meat amazing, great meal, ate lunch stephanie newburys n't impressed, davide italian north end expensive dinner not worth, concierge recommended, dinner legal seafood good, walked funeul hall lunch day fun, skipjacks seafood cocktails, lively place popular..make reservations, miller drafts 2.00 half block hotel.the duck tours looked fun tour prior visit, liked boat cape cod day just not time, 90 minutes, wanted jfk museum route planned going afternoon ran time morning.there starbucks right door hotel coffee pot room coffee entire stay 10 total, 7-11 rite aid street buy water liqueur store door want buy beer room,
5
nice average hotel boston party fairmont booked 2 rooms, unless great deal rate expensive regular rooms, stayed average rooms, like club floor suites outstanding, rooms tend nice bathrooms tiny, no coffee machine no coffee sold lobby room service option coffee, 2 pots coffee serving 6 people 50.00 plus tip, lot coffee got breakfast delivered linen flowers ritz boston, 40/nite park valet got luggage problems close t pretty location great resturants, liked hotel better copley plaza hotel not nice ritz boston common.the lobby average nice old bostonian bar elegant pricey, nice location copley square, door man/ bellman, helpful getting gang north end dinner,
3
great stay plaza started tour new england 2 nights stay plaza, arrived staff obliging feel welcome.a deluxe room floor beautifully appointed quality furnishings superb beds, bathroom nice little small, traffic noise heard n't distraction.the hotel ideally located near newbury boylston streets prudential centre great shopping, starbucks coffee just corner breakfast definitely stay,
4
not worth price hotel tries best rate hard justify stay tiny room called moderate room average food, love old hotels fairly renovated like, annoying thing mice, saw zipping floor restaurant breakfast, colleagues mentioned room considerably entertaining single mouse sighting.there nice hotels area definitely choices, hilton recommended us.i say better price place.be sure petit robert bistro stay area great highlight trip,
4
perfect hotel downtown boston just returned night stay fairmont copley, location hotel excellent- dining shopping sight seeing easy walking distance quick ride t. room clean spacious bathroom elegant, overall stay relaxing enjoyable.we lived boston years moved away months ago time, read various reviews time fairmont negative comments ideal location prompted best rate, reasonable rate hotel website prepay, arrival informed upgraded deluxe room departure valet car allow 15-20 min retrieve, addition checking slight delay people checking time plan according, bell captain 15-20 min just safe leave need help luggage.if concerned outside noise recommend interior room, quiet- n't guess staying downtown boston, rooms face street t line quite bit traffic passses buy tends little loud, just comment previous review-the oak bar fairmont popular reservations good idea, quite fancy proper dress suggested, no jeansthe location great- cvs right street starbucks copley t stop subway block away.here favorite places need suggestions places boston.fanueil hall houston naked fishnorth end mike pastry modern pastry ricotta canoli- yum, brunch outdoor seating summer joes american cafe living roomcopley/downtown hub prudential building just drinks- fabulous view boston dinner ok little overpriced atlantic fish company stephanie newbury whiskey park park plaza hotel finale dessert- try creme brulee molten chocolate cake park plaza hotel hope enjoy stay fairmont- definitely staying return boston,
4
wonderful weekend fairmont copley plaza enjoyed moment copley plaza celebrated 3rd wedding anniversary, staff helpful friendly courteous professional..the valet parker doorman guest registrar bellhop room service waiter concierge, bedroom bathroom recently renovated elegant, bathroom beautiful tub separateglass/tile shower, previous reviewers stated mini-bar expensive room-service breakfast, true charges norm hotel class price range, simply choose not use, quality aspect hotel professionalism staffwill coming future recommend hesitation qualifications,
5
fairmont friendly fantastic fairmont staff truly best checking odd requets meet smile, new addition hotel dog does n't hurt katie available walks jogs just snuggle, drinks oak room perfect way end fine meal neighborhood, drink list fantastic funky creations blond bombshell pops martini.the rooms spacious impeccable, views park no better way stay boston experience old world charm,
5
order pot coffee great time copley little good time came charged 200 dollars just incidentals, lot hidden charges, mind 10 hours night stay, time order pot coffee read small print,
4
pretty fancy got excellent rate last-minute package northwest airlines, probably not willing pay rack rate hotel deal definitely worth it.pros:1. location fantastic, right street copley place shopping mall trinity church boston library, block newberry street boylston street great shopping restaurants, t stop block away literally 3-minute walk.2, hotel staff friendly lobby beautiful rooms clean nicely decorated.cons:1. age hotel sure lot people charming, nicely kept fairmont rooms small reminded european hotel rooms things like fan bathroom missed, view non-existent sure rooms really nice views, feather pillows extremely uncomfortable know love matter taste, 2. thing happened us- turning bed night sleep strange stuff inside sheet, looked like dark cracks looked closer like little clumps hair, called desk late sent right change sheets, guy came said ironing, did n't really buy really did n't know let, important thing tended problem immediately question,
4
great location wonderful hotel wonderful time fairmont copley plaza, love fairmont hotels gem, alway stay gold floors possible, gold floors, staff great went way accommodate requests, did upgrade stay quite bit fairmonts love, value repeat customers, gold floor best, food outstanding enjoyed minute, just came toronto fairmont royal york good, sure old town trolley tour hopefully karen driver guide, terrific, great time good way city, days saw great deal, ask concierge suggestions restaurants, great.fairmonts usually loveable dog residence walk like, nice added touch, thanks fairmont copley plaza staff memorable stay boston,
5
gracious spent nights refurbished copley plaza march 2005. room booked gold level club floor rate appealing, check floor room handled nicely, room comfortable especially bed equipped not little decorated, bathroom small nice amenities including scale good makeup mirror.the club area nice unusual comprised series rooms large area little privacy, complimentary breakfast nicer typical continental breakfast evening cocktails hors d'oeuvre great, served equivilent butlers pantry adjacent areas, pleasant stay polite accomadating staff exception,
5
fantastic fairmont, just returned lovely weekend stay fairmont copley plaza, walked hotel overwelmed opulance lobby, simply fantastic, guest room comfortable luxuriously decorated, felt like princess, staff fantastic, friendly went way make feel right home, sure choose fairmont copley plaza time travel boston, thank fairmont,
5
old world charm stayed fairmont location excellent street copley plaza steps away prudential center newbury street, dinner oak room nice oak bar gorgeous.the check-in staff friendly helpful, liked room glance charming old world bb style, went bathroom hair tub sink tub needed reglazed, called desk advise hairy discovery apologized offered clean bathroom noticed hair ledge desk started wonder things, agreed new room helpful porter gary, arrived new room inspected embarassingly hair sink new room, n't bathtub did n't want make anymore fuss just wanted settled new room, asking new room wanted opportunity remedy problem not write positive review.when arrived ny noticed billed credit card minibar did n't use minibar, called accounting department reversed charges implied n't mistake reverse charges.the hotel beautiful location excellent staff gracious aloof suggestions really decided write review, understand taking pride property work arrogance unacceptable suggestions improve hotel, hotel desk accounting department.i stayed 3 5 star hotels 20 countries continents seen hair bathroom charged minibar drinks not consumed, mistakes not happened housekeeping manager inspect room prior rented, clearly housekeeping issues general manager hotel needs address,
2
stayed copley recently conference, quite average, rooms small hotel dated, food provided hotel average somewhat disappointing, pay price stay,
3
fairmont copley plaza better recent weekend spent fairmont copley plaza hotel town relatives delight, renovated rooms beautiful elegant comfortable, bathrooms luxurious, professional staff friendly resident pooch catie feel right home, slept better ages.the experience wonderful location ca n't beat,
5
use little attention definitely critical room n't gotten deal priceline, overall hotel just needs stay, judging size convention area reviews site crowded week, girlfriend staying weekend, place ghost town, saw hotel restaurant morning evening, fact count hands number people saw lobby period, mammoth dimensions lobby just felt incredibly empty.the hotel felt little different people, emptiness rough edges appeared rough, rough edge ca n't really cover pool area, thing n't updated 20 years, guess, considering linoleum pool starting peal stainless steel hot tub graffiti ca n't help think major updates scheduled near future.the room little cramped review pointed n't bad, updated flat screen television, matching granite table tops, comfortable seats window, lush towels, incredible bed, king sized bed room slept like dead, waking difficult, rough edges like antiquated air conditioning paneling coming room felt cozy, importantly furniture room comfortable, like said paid price room different story, far experience got paid thanks priceline, not recommend hotel knew going stay n't warn,
3
looks good outside good easily walk plaza americas westin lunch, trolley stop close head west end dinner, rooms wide screen hi-def tv, reviews location correct, downtown dallas turn areas hotel, lounge nice pricey thats goes hotels, rooms facing bus depot entertained numerous birds singing night long, not la la singing loud screeching, birds hide trees surround bus depot.no free wireless rooms, print boarding passes business center staff huffy not paying like check email.i think hotel used serving larger conferences jump, haliburton having big shindig.the worst thing stay turned night noticed wall, cockroach 2 inches long, im not usually queasy picky insects not cockroaches no way sleep room, called desk didnt want dressed wait respond knocked roach wall phone book beheaded roach trash tried hide, parts squirmed picked pieces not disturb card flung outside door, morning card bug pieces understandable wouldnt vacuum night returned room 4pm card gone roach, stayed checked, halls not cleaned daily basis, expect rest stay uncomfortable, shook clothes kept bag zipped tightly, spot check walls rest stay regular basis, snacks reception inside drawer threw away kept imagining roaches eating food out.adams mart set sheraton shortly stay hopefully improve business aspects, exterminator make sure cleaning schedule followed precisely,
2
good experience hotel valet professional hospitable, husband board meeting good business travelers, gift shop really stocked w/alot items need toieltries, parking convenient w/standard cost 12-14 guests, guestroom south tower 18th flr w/slight view small guest room king bed functional granite countertops/floors bath granite counter flat screen tv, bathroom super small size interior room cruise ship, shower/bathtub narrow restrictive bathe, decor attempting not consistently best a/c unit countertop finish needs fixing finish chipping slightly hanging, cosmetic observation, new coffee dispenser brews cup instead pot good, chairs not not not comfortable, chairs extremely narrow, room service timely decent good, expensive hot oatmeal bacon 4 slices total 35, stayed hotels quality service 4-5 star pricing conducive quality food received, alot room service schedules hotel did n't, restaurant better hot food guarnteed, breakfast buffet wonderful, lobby area spacious desk clerks professional kind check-in, hallways/elevators clean decor nicely, colleagues beautiful guestroom just doors extremely spacious, bathroom bit dated decor lighting really bad like old gas station, property literally transitioning adams mark sheraton stay happens unsettling guests good did n't affect, general assembly meetings competed youth cheerleading competition located upstairs meeting room shook floors level chandeliers floor earthquake mode dust coming whew, probably stay recommend colleagues sake convenience location, hope review helps travel planning,
4
got run booked reservation 2007 long weekend dallas, requested room 2queen beds, arrival told kings available, reminded clerk resevered room months ago said come served.there, showed date reservation confirmation printout, requested rollaways best do..they insisted room available couple groups conventions, room given corner room barely place open luggage.rollaways not possibility room..i called desk complain answer no rooms, high rise hotel, asked speak manager assured, voice did quickly quite certain guy desk proceeded tell story, expressed dissatisfaction, finally agreed adjoining king rooms charged room,
3
fun weekend adams mark n't know definitely stay, went business conference thousands people business conferences including staying hotel, lively bustling building right middle downtown tall breath fresh air grew big city, sports bar fun pool hall people dancing, restaurant overcrowded room service great loved walkways buildings close vicinity public transportation, unfortunately downtown dallas large just looks walking extremely cold day felt dangerous n't walk far crazed homeless people cold, dart kind like subway trolley good way city buses punctual, dart station right outside hotel convenient, service good people helpful, asked verbal tour lot patience ask, room great view great bathtub, definitely recommend anybody willing spend bucks stay,
5
pleasantly surprised reading negative reviews approaced going hotel business caution, pleasantly surprised just opposite, room oversized compared hotels, clean, belng 4 days not hassle, employees friendly helpful, problem elevators large group, not problem staying, disappointment shopping 7 miles away,
4
walking shoes n't forget flip flops bathroom adam mark not standard hotels willing, conceriege gave bad information different occasions, booked non-smoking room, sign door said, blanket reeked smoke, bed springs poking pillow, n't expect hot water 9am morning, not, like turn water heaters day save energy, distance conference room lunch solid 2 city blocks, selection lunch places fantastic westin, just prepared tram west end dinner willing pay big bucks hotel, pay 6.50 imported beer, tried charappel steak house reservations day advance, distance hotel room conference location city block, charge 10 day additional wireless, does not strength stay online complete business transactions, business center 5 15 minutes time, no complimentary breakfast, prepared walk blocks nice mini-mall lunch area westin, n't forget pay 20 additional day parking, definitely dart.org look bus train schedules airport, super shuttle kept going round round airport finding customers van, took 2 hours airport hotel, coming airport packed like sardines van,
1
did like 80 decore, stayed adams mark conference mid february, centre tower executive suite, room spacious pretty clean, furniture decore dated early 80s browns room dark, lighting better, suite shocked learn no fridge, bed comfortable did good sleep, nice able control temperature room.i did not experience bad service feel updated options available dallas,
3
bad bad bad experience pretty bad experience staying adam__Ç_é_ mark dallas week really bad experience, avoid place future, totally hyped restaurant unsatisfying, setting nice service fine food really expensive served, don__Ç_é_ view way better places, no service bad, no water pressure bathroom, breakfast order came wrong 6:00am bad way start day, hurts really bad mattress, 60 degrees room 5:00am staff turned heating guess, room not got adams__Ç mark hotel 6:30pm, providing management team feedback using web site basically reimbursed night really did not care, wonder place business, folks obviously don__Ç_é_ understand lifetime value, stay hotels dallas pretty frequently 50 years live not mentioning people going mention, adam__Ç_é_ marks math going cost versus just getting right place fixing, actually told going write did not care fix anymore,
1
not luxury overpriced lousy service no extras reviewers absolutely right, ones rate hotel highly complaints, not luxury hotel.first housekeeping deplorable, laugh reviewer actually barged underwear getting dressed no knock, beg plead mini-fridge, shameful hotel bills luxury, no free internet overcrowded fitness center lousy restaurants rude staff no points boot better dallas,
1
superb stay n't confident stay good reading reviews, entire complex renovated negative reviews written, center tower 31st floor, room large downtown hotel, downtown hotel seen 2 queen beds instead 2 double beds, matresses comfortable, bathroom large room large vanity area, not sure complain extra vanity nice able make coffee room, restaurants ok, bagels bryan fine, pearl street cafe ok service fair food average crummy hotel food, did try chapparal 38th floor instead went antare restaurant reunion tower revolves, taking dart train convienent west end district restaurants cadillac grill spaghetti warehouse mortons steakhouse hoffbrau steaks border, fitness room nice plenty stairmasters lifefitness strength nautilus machines, completely shocked treadmills 1800 room hotel, pools spas large downtown hotel, sure use skybridge plaza americas restaurants mexican american coffee cafe fast food, overall superb stay recommend hotel,
4
comfortable convenient spent 4 nights north tower 10th floor, hotel 1800+ rooms, despite fact succeeds pretty creating personable atmosphere, staff courteous responded promptly requests.our room spacious clean comfortable nice amenities coffee maker hair dryer iron large tv etc., room quiet climate control worked, bathroom large hotel bathroom date fixtures, high speed internet access available daily fee phone connection worked fine completely free.breakfast buffet floor cost 12.95 included food tasted better usual hotel buffet offerings, 38th floor lounge excellent jazz band friday saturday evenings service friendly prompt beverage menu includes assortment standard unique drinks, strangely fun 38th floor lounge fewer customers expected weekend closes 11:00 p.m. suprised patrons come 10:30 social events.the hotel located right dart station makes easy sixth floor texas book depository museum restaurants, just minute walk nieman marcus unusual number vacant buildings detract appearance downtown.hotel indoor outdoor pools hot tubs, fun use, fitness center large not large hotel size, 5:45 morning line waiting treadmills, hotel 4 treadmills broken did not work, excellent choice traveler wants full-service comfortable hotel especially rooms available 150,
4
not stay room north tower large beds dirty mattress covers, reported nothing fortunately placed extra sheets, cold shower showered 7am, work afternoon got warm shower 4 days, 115.00 night warm shower wanted, exercise equipment joke, 3 5 treadmills ancient, 1 did not work, exercise bikes did not work, pay 10 bucks walk block 24 hour fitness great workout time wait working machine free especially 6am 5 pm, food ok priced, stayed convention held did not want rent car, not, not recommend hotel westin connected crosswalk room prices,
1
ok not great stayed convention, room ok nothing special, thought expensive type room, stayed south tower, better hotel renovations completed spring,
3
horrible tea gone awry partner 45th birthday planned incredible surprise booked 2 tickets round trip nyc lax, arranged w/ariana g hotel bel air private table w/swans candles flowers special champagne tea celebration, flew 6 hours lax rented car drove hotel flying home nyc redeye, emails confirmed, arrived 20 mins early hotel told wait tea begin table prepared, okay interim asked room plenty occupanc asked wait 20 mins fireplace, did staff forgot returned tea promptly time tea offiially begins, seated waited waited waited greet table unheard 15 minutes partner special birthay, cousre hadn planned type surprise fly partner country ignored hotel staff, picked phone explained situation penninsula drove prepared talbe fireplace arrange private harpist birthday greeted champagne, service moment notice n't 4 emails did w/the hotel bel air, continue company business beverly hills penninsula not stuffy tired snobby tired hotel staff hotel bel air, treat chose hotel competition just fly country arrange special tea service,
1
no beverley hills hotel year anniversary husband stay high end hotel, year stayed beverley hills hotel decided try hotel bel air time, stellar reviews place named hotels impressed, wish told following details really helped not make expensive mistake choosing bel air extremely remote location no lobby central areas grounds plants flowers etc.. non-suite rooms located separate building service road facing main road traffic-ish dumpster area no smells just noise, upgraded best possible non-suite room, did fireplace super small patio area small table plastic outdoor chairs, want ask bellman tipped did, room nicely decorated quite small, pool nicer pictures website fast weekends 25, restaurant expensive, modest room service breakfasts oatmeal fruit eggs coffee 100 day additional charges added, restaurant good dinner took friends 65 brunch time low point, food twice cold runny egg whites., actually removed 4 brunches 200 bad brunch 4. entire staff start finish edgy me.and really nothing compare thrill beverley hills hotel, think twice staying spending kind money place wanted drive away really ruined weekend,
2
world class hotel bel-air lovely come level service rival, stayed years introduced beverly hills hotel went construction, charming rooms older hotel think 1950 glamor wife loves newer rooms north wing way wo n't disappointed.the terrace restaurant european feel plenty movie moguls hedge fund-types abundance, food good wine list filled great vintages.i hotel real asset people warm welcoming extra distance ensure happiness,
5
treated like royalty, took girlfriend hotel bel air couple day valentine day week, time arrived driveway check treated hollywood royalty, not necessarily paying greatest room la instead paying best service grounds u.s., checking car service hired pick conveniently left stranded not 5 minutes waiting picked conceirge arranged picked car leaving wanted make sure rest trip perfect, certainly going bel air look forward seeing friendly faces welcomed,
5
lovely room not like shown website, reservation based pictures saw website booking grand deluxe fireplace patio, looked lovely pictures, reality tiny room large enclosed patio felt little bare despite table chair.i disappinted chosen larger room known website square footage description misleading included patio bathroom tiny single sink old-fashioned shower/tub combination curtain instead glass door.other service utterly stellar, grounds lovely, food excellent chef special menu thoroughly enjoyed, china linen exquisite.valet wonderful remembered morning.i stay hotel time garden suite time concierge recommended complained, interestingly lobby disgruntled room not like pictures website overhear conversation website not accurate updated properly reflect not way room really looks square footage room non-inclusive patios,
4
best la look forward having travel cross country know pain flying days just stay, entire staff pleasure outnumber guests, asking, said rooms different disappointed, personality normal cookie-cutter hotel rooms, hotel feels like staying estate rich friend.if wrong no jacuzzi pool great cool evenings, expensive rooms own.in summary hotel no expensive la hotels hotel bel air class,
5
heaven earth honestly, rare hotel maintains upper class demeaner showing hint snobery right, bel air simply best run classically beautiful hotels world, time visited hotel pouring rain smell wood fireplaces ran stairs check-in, combination burning wood mixed fragrances houndreds varieties flora fauna intoxicating, suite wondrful mix old new sofa begged glass wine good book, service friendly professional accomodations luxurious comfy, means area true great hotels world, n't miss,
5
oasis calm wonderful service loved 5 night stay hba, staff efficient friendly securing minute reservations batting eyelash learning names immediately, housekeeping invisible fast tidying room seemingly 5 minutes leaving, loved location quiet provided room smaller believe prettily decorated not cramped 5 days provided ample closet space, enjoyed good dinner breakfasts hotel dining room drinks cozy bar, definitely rebook trip la, having stopped hotels trip various reasons impersonal corporate comparison priced higher,
5
best hotel california wedding hotel just month place wanted, gorgeous hotel tucked center bel-air incredible landscape, grounds rooms food staff easy 5 stars, like spanish style hotels kept a+ level place, caveat bring american express card pricey place stay worth money,
5
bel-air best la year year look forward stays hotel bel-air remains special serene oasis bustling la area, hotel looking discrete refined small hotel impecable facilities service set quiet residential area west la far main streets highways, pool beautiful heated year round poolside service, spring summer spectacular red flowers climb walls pool, business visits joined wife child stayed beautiful pool-side suite, small exercise facility nicely equipped, note beautiful suites rooms vary tremendously ammenities setting recommend calling hotel directly walking available options, try different room suite visit disappointed, favourites adjacent small courtyards spanish fountains fireplaces private patios, general setting informal upscale private dining bar areas overly formal, locally drive getty center easy highly recommended, rodeo drive ucla pacific westwood minutes worlds away, downtown bit difficult rush hour, drive lax short direct, expensive truly relaxing unique stay business vacation west la seeking intimate peaceful location superb quiet setting,
5
bad place stayed hotel days 12of dec. 14of dec. 2008. hotel run room smelly dirty staff not helpfully all.eating breakfast hotel expencive hungry small portions, gratefull spent days going miami port seven days cruise beautifull ship freedom seas, marseilles hotel,
1
buy run hotel december 12 14th 2008the marseilles hotel 17th collins south beach cute property potential unfortunately looks like years neglect profit taking relegated hotel dirty noisy irritating experience.the lobby staffs moses bar concierge guy didn__Ç_é_ unfriendly bothered having deal customers, different men older younger reservation desk not worse service representatives.the room decent clean considering age hall way lighting dark dismal, old fashioned doors locks rooms combined concrete walls long hallways caused door opening closure loudly impersonate jail cell slamming closed incarcerated inmate, proximately party clubs south beach guests come late midnight morning jail cell door slams constantly reverberate dark discerning hallways, not expect rest hours.the walls not insulation sound proving greeted constant flood conversation laughter door neighbors.the bathrooms desperate need remodel balcony didn__Ç_é_ really look safe stand on.all hotels use super park company manage guests parking valet service, outsourcing service given hotel license not responsible car service, needless say service completely unacceptable particular checking desk clerk claimed not duty called car reality guy just got queer enjoyment seeing wait knowing plane catch, money buy place make special worth going staying, not better just staying door street,
2
extremely rude, beware, boyfriend stayed hotel novemeber, experience horrible, not hard person not like complain petty things, want warn hotel extremely rude desk help junky not recommend staying, rooms small hotel terrible smell, charged mini bar did not use called reimbursed kept transferring voice mails, heard finally e-mailed sales dept, took month finally reimbursed, save headache different hotel,
1
nice place stay not lot money enjoyed hotel frills lush lounge areas crowded bars, hotel close proximity four/five star hotels offer frills lush lounges chic bars, bed comfortable carpet clean bathroom decent small, really liked having beach right outside pool area hotel, walking distance nice restaurants dine outside people watch, street dolce vita purchase best coffee albeit pricey, wait elevator short parking 25.00 day accept cash, plan come enjoy beach relax little shopping visit hotel bars nice mojito recommend not renting car, money spend rent car pay gas parking nice spa treatment,
4
accomodating accomodations booked room bookit.com good choice got marseille late evening problems mia, room superior ocean view 2 doubles taken desk informed 2 rooms superior ocean view king regular room double bed price, better deal 2 kids thrilled room, enjoyed accomodations asked extra charge extra room remaining 3 days gave good deal, kept 2 rooms, rooms refurbished clean superior ocean view larger furniture overall floor space, smaller room walk closet additional small room sink counters cabinets, small bathrooms not surprising hotel old, desk helpful times, restaurant good breakfast inexpensive area, food pool good cooked order, pool nice hotel right beach plus, small workout room lower level, minor problem toilets room repairman 5 minutes fix, location hotel ca n't beat, walls mentioned previous reviews not problem, recommend hotel especially superior ocean view rooms,
4
great place stay absolutely loved stay marseilles, location just need distant noise ocean drive reach walking, places eat shop available closeby, room hotel outstanding clean bright comfortable, small fridge useful, staff pleasant, everybody smiles greets helpful attentive, great place right beach,
5
not stay going miami want place stay, rooms small dirty stains rugs paint chipping showers bugs dirty bedding, pool not better no clean towels available outside help, staff extremely rude helpless, actually not business try fix problem unbelievable, say extremely disgusted experiece,
1
loved, took mom miami birthday stayed marseilles 3 nights august, say absolutely pleased, lobby beautiful great pictures, rooms small yes clean beds super comfortable, pool hammock area absolutely best, nothing better right beach, staff nice helpful attentive, miami experience amazing marseilles hotel definitely big,
5
great hotel, great city, not sure hotel renovated negative reviews written great us.my girlfriend stayed week great time, clean looked new, staff nice good recommendations out.to fair did n't spend time room, nice pool beach day lobby bar start night going night, bar really busy not destination.i think reviewer said exactly like pictures website, looks good probably satisfied.i travel lot work usually stay typical chains think people south beach expecting type mainstream place, not city hopefully gets not hotels restaurants, sobe like completely different country good way, certainly stay hotel,
4
n't, arrived hotel 11pm sat, night checked upgraded junior suite, happy n't wait room, n't special, hallways wallpaper peeling paint chipping, tiled floor room cracked, tried fall asleep numerous times awakened 20 minutes door slaming people yelling, desk finally moved room 5th complaint, room little better not scary looking not good shape, day hotel unable shower b/c water stopped working, complained told running 15 mins, did not happen luckily water working night able shower bed, following day woke sweating thought just did n't air high room come a/c n't working entire hotel, unable shower morning b/c water n't working..again, valet 25 day park takes 30 min car request hotel door, pool area nice direct access beach hotel, problems hotel did n't hard time complained check-out given 2 nights stayed free, looking stay just average hotel basic things like running water a/c hotel marseilles not,
1
great location hotel great location, beach great price compared hotels block radius, stay hotel hang later delano raleigh shore club walking distance, great place eat la galleria located 3 blocks south 1 block past walgreens did come handy, reserve oceanfront room sure request door not directly rooms door, girlfriends woken 2 nights row 4 morning neighbors night sounded like trying room security showed, complained desk tell people checked, second night new people security showed, time telling desk spoke nice man took money room nights, service really stinks cafe suggest not eating food better cheaper la galleria right street, looking prices cost stay hotels liked better admit probably stay know ask room food,
3
n't hotels website pictures, hello dissapointed hotel, rooms need major renovations, hotel nothing like pictures website, rooms small beds old squeaky basic amenities, stay hotel future,
2
overpriced smelly noisy rude boyfriend stayed memorial day weekend hotel extremely overpriced, hotel stunk food terrible people extremely rude, people let hotel did n't room ran hallways night yelling screaming, called reception advise situation nothing, terrible experience worst place stayed date backpacking hostels better, trust not come,
1
alright guess, went miami april 29-may 2 2005. standard room double beds, okay let start sayin 4 cramped little room, really toooooo small 4 people, restrooms old really needs upgrade, not mention toilet overflowed, n't fooled, hotel doe n't look like pic internet, art deco hotels look old like need work, recommend staying collins ave. ocean drive near, overall hotel okay did problems got cheap rate,
2